It could simply be a user problem.
Sometimes (especially if you cross-chain) you will get FD (front derailleur) rub. A simple trim of the FD lever will fix it. You don't even need the trim click - any motion of the (engaged) lever will move the FD a little.
Ask your shop to show you how to trim your FD. And look up cross-chaining on Sheldon's site.
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