Thread: am i out of line? (s-works warranty replacement)
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Old 07-05-09 | 07:53 PM
  #32  
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longbeachgary
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From: Beautiful Long Beach California

Bikes: Eddy Merckx San Remo 76, Eddy Merckx San Remo 76 - Black Silver and Red, Eddy Merckx Sallanches 64 (2); Eddy Merckx MXL;

Originally Posted by nycphotography
The shop should replace the front der as part of the warranty service, and specialized warranty definitely includes labor. No worries on that front.
I just had specialized replace a frame for me and labor is NOT included and they will not replace the front derailure. They did upgrade the frame AND fork even though the fork was not damaged. They also included a carbon seatpost at no charge.

Labor was $100 to move everything from the old frame to the new frame.
Last edited by longbeachgary; 07-05-09 at 07:54 PM. Reason: Forgot
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