Hi Mike.
I've bought several bikes from you in the past and have sent countless people to your site. I would like to remain a customer but don't appreciate being blown off by chris. I asked a simple and straight forward question.You have two bikes made of the same material at similar price points what are the pros and cons of each so I can make a decision and give you money. Instead I got this. Again the customer is making a leap of faith to buy a machine sight unseen and not road tested. The least you can do is try and give the customer as much information as possible. Chris said he's already built one of these bikes so clearly he or you has some more information about the bike. I want to continue being a customer but at this point I feel like you don't deserve my business.

Regrettably,
Howard Grossman

here is the last e-mail exchange:

Hello,

There will be a review of the CF in the August issue of Bicycling, most sizes will be sold out by then.

Thanks,
Chris


-----Original Message-----
From: Grossman, Howard <Howard_Grossman@wpbt.org>
To: bd4salesteam@aol.com
Sent: Mon, Jun 29, 2009 4:08 pm



Hi There,
With no sign of the Titanium Motbecannes in sight it looks like I’ve narrowed it down to the Le Champion CF, which looks stunning or one of the Immortal’s in that price point.
Question being that the Immortals have had great reviews although they are starting to look a little dated (or classic) while I’m no fan of the modern Trek, swoopy rolling semi compact frame design, the Champion CF looks fast and purposeful. So why should or shouldn’t I go for the new (untested) Champion over the Immortal frame series bike.

Thanks again,
Howard Grossman
NY Director/Senior Photographer
(212) 560-8759