Originally Posted by
Blue Denali
Did you go to the link mmach, I am talking about costomer service at some of these bike shops. ( someone in an earlier post said that the reason to buy at LBS is you get better customer service.) (some shops offer worse or the same)
But I did carry the front wheel off of my wife's new Denali in to get it trued, and recieved great customer service at a different shop. The owner of the shop even asked me to bring the bike in so he could check the whole thing.. really great experience. So maybe I was wrong to say most are bad at custermer service.
Yes, I did go to the link. But in the post with that link, you asked, "Why would I buy something from people that don't care."
Thus, my question about Wal-Mart employees caring, (since this is where the greatest portion of Denalis are purchased from).