In early May I ordered a few things from Performance Bike; a set of tires and tubes, a forte stem, and a forte threadless stem adapter. So far these are the problems I've had so far; the forte stem was on backorder, I asked when it would be ready and was told late June, so I was like well I'll just order one in a slightly bigger size, and I asked them to cancel my first order (this was like 2 days after I was told it would be late June). So I ordered the stem in another size and in the comments sections asked to cancel the previous order. The next day I got a shipping confirmation for 2 stems and had been charged for both of them. They hadn't cancelled the order and had shipped both. So I sent the unwanted stem back and it took over 2 weeks to get my money back for it. Then once I had my parts I was excited and started to change stems only to find they sent me the wrong size stem adapter, so I shipped it back, and had to pay for shipping myself. It arrived on June 13th and I heard nothing from them for nearly a month so I emailed them and they told me they would process it and ship it back to me, 2 weeks later I e-mailed them again and they told me the same thing. A few days later I got a shipping confirmation and a few days later it arrived in the mail. So it arrived in the mail around July 20th. So finally, after nearly 3 months I can change my stems and put on my new road drops... until I started to change them and find that they sent me the wrong size again. At this point I don't even know what I should do. I have typed up a letter of dissapproval that I will be mailing them (not emailing) and I think I'll send to stem back ask for my money back and to be reimbursed for shipping and then just order the stem adapter from somewhere else.

Has anyone else that has ordered from Performance Bike had these issues? Any advice on what I should do? It's been 3 months and I still haven't been able to actually complete my conversion to how I want it.

Sorry for the rant I'm just bummed about this and not really sure of what to do.