Men are from Mars... Don't over-analyse his words. We keep things pretty simple on Mars.

It is his job to show you the differences of equipment relative to price point.

It doesn't sound like a bad shop at all. Just because the shop is open until 8, doesn't mean he doesn't have other commitments in his everyday life.

My advice, determine you budget, then upsale yourself to a better bike(the Sears Good, Better, Best thing). You will be happier with your purchase longer.