I have use Crank bros stuff for years. Mallets, candies on my mountain bikes. Eggbeater for my fixie if I want to be clip in. CB customer service is really good. While riding the trails in Laguna destroyed one of my mallets. Went to their old place on Canyon Acres. They completely rebult both pedals while I waited for free.From what I have heard they are still that way even though they were bought up by Frisc. Still same guys running it. Might be because I am a local. Never had a problem with their stuff. I am really hard on gear.