+1
Which is why shopping for a good LBS should probably be the deciding factor.
Here in R-Town, the local Giant dealer is a store to be avoided. I bought my first bike there--a Giant, BTW--and won't ever buy a bike there again.
I'd buy another Giant though, if it was the right bike at the right price, I just wouldn't buy it from them.
I looked at Giants and liked them, but the dealer was awful. I have a Specialized Roubaix because of the LBS I deal with. I lust after a Cervelo RS and Felt Z15, but if I got another bike, it would be a a Specialized or Trek because that's what my LBS sells.