Originally Posted by
BikeArkansas
My question is,"What difference does it make what I did with the shoes?" The fact is that the company knows they do not work for 5%, or whatever, of the population. If they do not work, refund. I did try the wedges, took the foot test, all that stuff on my time. I tried. The shoes did not work. That is the real issue, not if I got 25 bucks for the shoes from someone else. Specialized is NOT a good company in my humble opinion. Of course, my opinion is formed by personal experience.
So, if I understand this correctly, Specialized sucks because they would not give you a refund on a pair of shoes that you put your cleats on, your stinky feet in and then rode your bike. That's like asking for a refund on underwear. Get a clue. No one would do this.