Originally Posted by
Fugazi Dave
tl;dr
1. OP: Are *all* of the threads gone? I've seen this happen a bunch of times, but usually only when the crank puller was only threaded in part way.
2. OP: You can still pull a crank arm with stripped threads using an automotive rod puller
3. Sugino makes excellent products. Solid company, too. I met Mr Sugino last week in Kyoto and talking with him for a while I honestly am going with Sugino automatically next time I need new cranks, now that I know the quality of people behind the company.
Yes, I'm not necessarily turned off by the quality of the crank; I feel like I must have gotten a lame pair or something, or perhaps a pair that wasn't fully finished in production. The crank puller cleaned out all of the threads to the bottom.
I was able to get the arm off with the 3 jawed balancer puller. Wasn't too tough and I was able to preserve the crank arm from a more destructive removal method (read angle grinder). I replaced the arms with another set of 75's that Ben's sold me on the cheap. If it's possible for me to be in touch with Sugino ab it, I have a fully intact, but stripped, drive side arm.