Originally Posted by
danielmolloy
The customer gave my shop a terrible one star review on yelp, basically saying that we checked to see if their bike was stolen without their permission, called the police, and now they are out a thousand dollars and they will never come to our shop again. I feel bad for her, but it's really her fault for not checking out the bike before she bought it from somebody on craigslist.
Yeah, but you see, almost anyone reading beyond the one star rating might have a completely different intrepratation. I doubt you business will suffer as a result, and as someone mentioned, crooks talk. The only business you are likely to lose is business you don't want in the first way. Your reputation just might go up a notch. Really though, you think she actually paid a thousand for a bike with visibly Soros components?
Not that I'm pretending to know what a 'yelp' is.