Originally Posted by HaagenDas
Outsourcing is great isn't it!! It's happening here as well and whilst I can see why companies outsource it makes me puke when you're left to fix up what has been stuffed up by the outsourcees. Recently our company changed the dial up number for 6,000 customers. The outsourcing company handled the job of phoneing up each client and walking them through the necesarry changes. Then we took over 5,500 calls from clients that couldn't get back on line.
I wrote a letter to the State Manager asking 1. Were they going to pay the outsourcing company. 2. Who was going to aplogise to the staff on the coal face that had to fix it up and handle all the normal calls. 3. Were we going to get paid, what shouldn't have been paid to the O/C. All requests for information were declined as you would expect.
That sounds about right. The outsourced company screws up and the regular people have to fix the blunder and take the blame. I probably would have refused to apologize about that one. It's management's fault for trying to save a dime. Let them fix it. Hopefully there is a special place in Hell for the business leaders and politicians that feel it is OK to send so many middle class jobs overseas. I especially don't understand why the politicians support it because the government thrives on the tax revenues from the middle class. Without that source of revenue they won't have the money to finance Social Security, Medicare or the military. Low wage earners just don't earn enough to float those programs. It shows some real short sightedness on their parts.
There are also a whole hosts of social problems due to a shrinking economy, such as higher divorce rates, alcoholism, drug abuse and higher crime rates. The inner city kids in the States figure they can either sell drugs or get an engineering degree and work for $25,000 a year because they have to compete against an ultra low wage country like India or China. Which sounds smarter? I can tell you I certainly wouldn't have gone to Purdue University if I thought I'd be getting job offers for $25,000 a year because I can make that at Home Depot selling lumber with only a high school diploma. It's been a real eye opener. That's for sure.
I'm in a good postion to get the State Manager's position when made available but there's a job that has just come up as a dog catcher that pays more and no doubt has better working conditions. The IT industry is going downhill plenty fast. Dealing with the brain dead and being called State Manager or being a dog catcher.
How do you say "here boy" in doglish?
I don't really know what a State Manager is but I know what a dog catcher is. I'd probably take the dog catcher job. The only problem I would see there is that I love animals and would be sick to my stomach if very many dogs were destroyed due to overpopulation and the owner's apathy toward caring for their pets. Any irresponsible idiot can go get a pet and not have it spayed or neutered or take care of it. We need to be euthanizing more people not more animals.