Indeed, and in retrospect I probably should have ordered them. But that brings up another point. Great wheel builders. Not such good marketers. I think they are loosing a lot of opportunity to build and promote their brand and products. They need a good director of marketing.

No where did their specs indicate that their tandem wheel hubs are disk compatible.

Their decals are lame. They fail to see the opportunity to build brand recognition and value by investing in a strong brand identity and decals. Think ZIPP or Mavic.

Upselling - I should have been coached a little better on the advantages of the plugs, and the great value that they represent.

Part of their problem is that the sell though dealers. Dealers need the mfgr to supply strong marketing material, training and direction.