I am part of that "tiny niche market'. Racing stuff is everywhere, but touring and nice utility bike stuff is relatively rare.

I have been pleased with the products and service of VO, and I also like the fact that you sell much of your VO stuff wholesale, so I can buy your stuff and support the local bike economy (I have convinced my LBS to order from you).

I recently purchased a Campagne handlebar bag (detailed comments) and it was a great value compared to the equivalents out there.

Can you get Schmidt dynohubs and B&M lights? The current source can be a little bit of a challenge to work with.

I disagree with your emphasis on double cranks. I live in some pretty steep territory, like to ride long distances, and I am not as spry as I once was; the low gears I need are not practical on a double. I would like to see a few triple-capable front derailleurs and cranks.