Go Back  Bike Forums > Bike Forums > Bicycle Mechanics
Reload this Page >

11s Di2 FD stuttering. Help!

Search
Notices
Bicycle Mechanics Broken bottom bracket? Tacoed wheel? If you're having problems with your bicycle, or just need help fixing a flat, drop in here for the latest on bicycle mechanics & bicycle maintenance.

11s Di2 FD stuttering. Help!

Thread Tools
 
Search this Thread
 
Old 07-16-25 | 11:09 AM
  #1  
datlas's Avatar
Thread Starter
Should Be More Popular
Titanium Club Membership
15 Anniversary
Community Builder
Community Influencer
 
Joined: Dec 2007
Posts: 46,274
Likes: 11,795
From: Malvern, PA (20 miles West of Philly)

Bikes: 1986 Alpine (steel road bike), 2009 Ti Habenero, 2013 Specialized Roubaix

11s Di2 FD stuttering. Help!

Before i take it to the mechanic/friend who set it up, I figured I should ask the collective.

The setup is 11s Di2 Ultegra, I believe this is a mix of 1st and 2nd generation 11s. The junction box is external under the stem.

On today's ride, everything worked fine for a few miles...but then the FD stopped working properly. It was in the small ring, and an attempt to shift to the big ring was met by a "shudder" where the FD cage moves about 2mm towards the big ring, the servo motor seems to "try" to move a few times, and then the cage goes back to the original position. It will NOT shift to the large ring.

I can post a couple pics of the FD, i actually took a video of the action the FD takes but that cannot be posted.




__________________
Originally Posted by rjones28
Addiction is all about class.
datlas is offline  
Reply
Old 07-16-25 | 11:27 AM
  #2  
Senior Member
5 Anniversary
Community Builder
Community Influencer
Active Streak: 30 Days
 
Joined: Apr 2019
Posts: 3,903
Likes: 1,494
From: UK
Post it on youtube and link
choddo is offline  
Reply
Old 07-16-25 | 11:53 AM
  #3  
datlas's Avatar
Thread Starter
Should Be More Popular
Titanium Club Membership
15 Anniversary
Community Builder
Community Influencer
 
Joined: Dec 2007
Posts: 46,274
Likes: 11,795
From: Malvern, PA (20 miles West of Philly)

Bikes: 1986 Alpine (steel road bike), 2009 Ti Habenero, 2013 Specialized Roubaix

Originally Posted by choddo
Post it on youtube and link
__________________
Originally Posted by rjones28
Addiction is all about class.
datlas is offline  
Reply
Old 07-16-25 | 12:07 PM
  #4  
Senior Member
 
Joined: Jan 2022
Posts: 1,078
Likes: 710
From: Albuquerque NM USA
I have no idea what the mechanics of the FD are. To me it sounds like something with stripped gear teeth. But I have no idea if there even use gears.

A possibility is the FD is meeting resistance when moving and stops trying to move after some attempts. Have you cleaned and lubed the FD recently. Maybe it is just bound up somehow.
Mtracer is offline  
Reply
Old 07-16-25 | 12:07 PM
  #5  
“We don’t need no badges”
 
Joined: Sep 2019
Posts: 2,609
Likes: 1,630
From: SF Bay Area

Bikes: 1981 Holdsworth Special, 1993 C-dale MT3000 & 1996 F700CAD3, 2018 & 2019 Cervelo R3’s & 2022 R5, JustGo Runt, Ridley Oval, Kickr Bike 8-)

Looks & sounds similar to yours.
Don't get your hopes up, he didn't "fix" the derailleur, he fixed the bike by replacing the derailleur.
__________________
Barry2 is online now  
Reply
Old 07-16-25 | 12:08 PM
  #6  
Iride01's Avatar
Facts just confuse people
Titanium Club Membership
5 Anniversary
Community Builder
Community Influencer
 
Joined: Jul 2017
Posts: 19,370
Likes: 7,077
From: Mississippi

Bikes: Tarmac Disc Comp Di2 - 2020

I've never seen mine act like that. However I was wondering why you weren't turning the crank as you shifted.

What series is the FD? Have you ever used eTube? If so, connect it up and see if it tells you anything about it. At least the old version of eTube did a brief check of everything when it started up. But perhaps that was only a connection and firmware check. Haven't used the newer version of eTube.
Iride01 is online now  
Reply
Old 07-16-25 | 12:51 PM
  #7  
datlas's Avatar
Thread Starter
Should Be More Popular
Titanium Club Membership
15 Anniversary
Community Builder
Community Influencer
 
Joined: Dec 2007
Posts: 46,274
Likes: 11,795
From: Malvern, PA (20 miles West of Philly)

Bikes: 1986 Alpine (steel road bike), 2009 Ti Habenero, 2013 Specialized Roubaix

Originally Posted by Iride01
I've never seen mine act like that. However I was wondering why you weren't turning the crank as you shifted.

What series is the FD? Have you ever used eTube? If so, connect it up and see if it tells you anything about it. At least the old version of eTube did a brief check of everything when it started up. But perhaps that was only a connection and firmware check. Haven't used the newer version of eTube.
I only have two hands. One to shift and one to hold the phone camera. But it won’t shift when crank turning. I am not optimistic but the whole di2 is a black box to me. I can’t use etube as this is an old generation di2 and I would need a dongle and other hardware which is over my area of expertise.
__________________
Originally Posted by rjones28
Addiction is all about class.
datlas is offline  
Reply
Old 07-16-25 | 05:12 PM
  #8  
Iride01's Avatar
Facts just confuse people
Titanium Club Membership
5 Anniversary
Community Builder
Community Influencer
 
Joined: Jul 2017
Posts: 19,370
Likes: 7,077
From: Mississippi

Bikes: Tarmac Disc Comp Di2 - 2020

Is your mechanic friend connected with a shop that is a authorized Shimano dealer? It's always possible that Shimano might give you some help on a new FD for it. Though it does sound like all the stuff you put on was used at the time you got it. But who knows how they will be feeling if they don't get ask.
Iride01 is online now  
Reply
Old 07-16-25 | 05:13 PM
  #9  
Senior Member
10 Anniversary
 
Joined: Sep 2015
Posts: 1,685
Likes: 103
From: New Jersey
When this happens, in my experience, it is usually corrosion/other contaminants preventing the derailleur from moving properly. Give it a good clean (either leave the wire plugged in, or pull a dummy plug from the levers and place it in the port), then apply lubricant to the pivot points of the derailleur, including the motor linkage visible under the cover.

Make sure you use the plastic separation tool to remove/install wires, as they are quite fragile.

If it continues to misbehave, re-writing the firmware of the unit (a factory rest, of sorts) sometimes fixes them.

*edit* E-tube project software does have limited functionality through the plug-in charger that most of those generation 11-speed bicycles would have; if I recall correctly, it can perform updates/firmware rewrites, and normal configuration changes...but not error checks. You would not have received one of those chargers if it came with an external/removable battery.
wschruba is offline  
Reply
Old 07-16-25 | 05:38 PM
  #10  
cranky old road's Avatar
Let your bike be the tool
Titanium Club Membership
15 Anniversary
 
Joined: Jun 2006
Posts: 1,112
Likes: 706
From: NC/SC border

Bikes: '66 Raleigh Carlton, '70 Ron Cooper, '95 Bianchi CD'I, "Bottecchia" Zonal Frame with Xenon gruppo, "Bottecchia"Carbon Frame with Record Gruppo, Columbia Twosome, Terry Classic, Bianchi SX, Gravity SS/FG, Titanium "Motobecane" with Ultegra DI2

Probably not relevant but are you sure the battery has an adequate charge? Riding my 12 speed Ultegra DI2 this weekend, the FD stopped shifting, but the RD still shifted. Ended up being a nearly dead battery. I guess it makes sense that the FD would require more power to move the chain than the RD.
__________________
Never try to teach a pig to sing...
cranky old road is offline  
Reply
Old 07-16-25 | 06:22 PM
  #11  
datlas's Avatar
Thread Starter
Should Be More Popular
Titanium Club Membership
15 Anniversary
Community Builder
Community Influencer
 
Joined: Dec 2007
Posts: 46,274
Likes: 11,795
From: Malvern, PA (20 miles West of Philly)

Bikes: 1986 Alpine (steel road bike), 2009 Ti Habenero, 2013 Specialized Roubaix

Thanks for the comments. Battery fully charged. Friend is a one-man shop not official Shimano dealer. I can try some lube but feels like something in the servo/motor is jammed.
__________________
Originally Posted by rjones28
Addiction is all about class.
datlas is offline  
Reply
Old 07-16-25 | 06:31 PM
  #12  
Senior Member
15 Anniversary
Community Builder
 
Joined: Jul 2007
Posts: 8,625
Likes: 3,541
From: South shore, L.I., NY

Bikes: Trek Emonda SL7, Cannondale Topstone, Miyata City Liner, Specialized Chisel, Specialized Epic Evo

I cannot recall if the upper and lower limits to the derailer are set in the e-tube software, but it looks like a limit is set incorrectly and that’s what’s keeping g the derailer from moving where it should. Get the model number and then look in the setup directions. You will likely need the e-tube software to make settings. Hopefully the system has the BlueTooth unit so you can access settings
Steve B. is offline  
Reply
Old 07-17-25 | 12:28 PM
  #13  
Full Member
Titanium Club Membership
15 Anniversary
 
Joined: May 2008
Posts: 366
Likes: 57
From: Tampa

Bikes: Ritchey Outback 12-speed Ultegra Di2, previous bikes starting with the earliest: Lambert, Giant FCR3, Cannondale Synapse Carbon 105, Specialized Roubaix SL4 Comp Ultegra Di2, Gunnar Sport 105/Ultegra Di2.

Terry at Bettershifting.com
flanso is offline  
Reply
Old 07-17-25 | 12:30 PM
  #14  
Polaris OBark's Avatar
ignominious poltroon
 
Joined: Jan 2022
Posts: 6,027
Likes: 5,377
This is what happens when the battery gets low.

So if it appears fully charged, something might be amiss with the connection, or the battery itself is somehow the culprit.

If something is jamming it physically, you could take the derailleur off or the crankset off and then see if it moves freely.
Polaris OBark is offline  
Reply
Old 07-17-25 | 12:33 PM
  #15  
Polaris OBark's Avatar
ignominious poltroon
 
Joined: Jan 2022
Posts: 6,027
Likes: 5,377
Originally Posted by cranky old road
Probably not relevant but are you sure the battery has an adequate charge? Riding my 12 speed Ultegra DI2 this weekend, the FD stopped shifting, but the RD still shifted. Ended up being a nearly dead battery. I guess it makes sense that the FD would require more power to move the chain than the RD.
It also does that by design, to give you a heads-up to recharge.
Polaris OBark is offline  
Reply
Old 07-17-25 | 12:36 PM
  #16  
Polaris OBark's Avatar
ignominious poltroon
 
Joined: Jan 2022
Posts: 6,027
Likes: 5,377
Probably a red herring, but .... are you using syncrho-shifting (either intentionally, or because you accidently pressed the button on the jxn box)?

https://bettershifting.com/frequently-asked-questions/

cf: "My TT/Tri bike no longer automatically shifts the front derailleur"
Polaris OBark is offline  
Reply
Old 07-17-25 | 02:26 PM
  #17  
rm -rf's Avatar
don't try this at home.
20 Anniversary
 
Joined: Jan 2006
Posts: 6,220
Likes: 704
From: N. KY
It's not a low battery. The front derailleur keeps working as usual until the battery charge is down near zero -- the indicator light is flashing red.
Then it turns off the front derailleur, to allow the rear to keep shifting a little longer (supposedly about 50 rear shifts?)

That looks like an 8050 front derailleur. I replaced my 6850 front when one of the the metal linkage bars snapped, after 8 years and 33000+ miles. It still made a normal shifting noise, but just didn't move the cage, of course.
The 8050 has a sturdier, redesigned linkage and was a plug-and-play replacement. (But I did have some annoyances getting it aligned correctly -- that's tricky)
rm -rf is offline  
Reply
Old 07-21-25 | 02:01 AM
  #18  
TerryDi2C's Avatar
Di2 fanatic
5 Anniversary
 
Joined: Aug 2019
Posts: 170
Likes: 82
From: The Netherlands
Pawel the Di2 GP can probably fix it, or give instructions on how to fix it.

Take a look at his Youtube channel, it has information on how to take the derailleur apart and put it back together again: https://www.youtube.com/@Di2_GP

He's in the UK and fixes derailleurs for people quite a lot... unfortunately he's had a little bike accident and is out of action for the next couple of weeks. Either way, I'd send him the video (email in youtube bio, or message him on instagram (di2_gp)
TerryDi2C is offline  
Reply
Old 07-29-25 | 11:41 AM
  #19  
datlas's Avatar
Thread Starter
Should Be More Popular
Titanium Club Membership
15 Anniversary
Community Builder
Community Influencer
 
Joined: Dec 2007
Posts: 46,274
Likes: 11,795
From: Malvern, PA (20 miles West of Philly)

Bikes: 1986 Alpine (steel road bike), 2009 Ti Habenero, 2013 Specialized Roubaix

Originally Posted by TerryDi2C
Pawel the Di2 GP can probably fix it, or give instructions on how to fix it.

Take a look at his Youtube channel, it has information on how to take the derailleur apart and put it back together again: https://www.youtube.com/@Di2_GP

He's in the UK and fixes derailleurs for people quite a lot... unfortunately he's had a little bike accident and is out of action for the next couple of weeks. Either way, I'd send him the video (email in youtube bio, or message him on instagram (di2_gp)
Thanks for the tip. However this type of repair is beyond my basic ability.

To finish up the thread, my friend/mechanic took a look at it and stated fairly firmly that the motor mechanism would not easily be repaired (see above if you are inclined) and we put a new gently used FD on and the system is back and working now.
__________________
Originally Posted by rjones28
Addiction is all about class.
datlas is offline  
Reply

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.