I was looking for a particular tool the other day at my LBS and they didn't have it, though undoubtedly could order it, and when I got home and looked at a few sites on the web, they didn't have it either. It could be because it is a new tool model replacing an old one I guess. My question is, based on your experience, which on-line locations are the best for purchasing tools (in stock, price, ease of navigation, etc). Don't just point me to a list of sites I can get from a search engine, tell me about your experience with them.

What tools in particular are you looking for.

Park CWP-6 Crank Puller is the item that I couldn't find. It is an update of the CWP-5 which I was finding almost everywhere.

After a little more surfing around, I found it at the LickBike.com site, and I actually liked thier site's navigation and prices too. Has anyone used this site?

I have ordered from lickbike.com before, they are fine folks. In fact, I think I had a 10% coupon they snail mailed me but I think it has expired and I tossed it.

Jay

I bought most of my tools from Lick. Their prices are quite good. They also carry the Ultimate line of stands at good prices too so ended up buying one from them too.

Going back to snobbish bike shops, some won't stock professional tools, just the consumer grade tools.

Wouldn't a snobbish shop only stock the high grade shop quality tools?
I am a tool snob and when I buy I only get Snap-On and Mac for general tools and bike tools I only use the Park shop grade(even at home) or Stein or the factory tools(Like Chris King hub tools or Shimano and Campy chain tools)
The only reason we carry lowend junk is because that is what the customers demands. They would rather have an $8 dollar chain tool that is a cast piece of crap than spend $30 on a Shimano chain tool that will last them the rest of their life. They hemorage over $20 for a pedal wrench, God forbid they should ever need to buy a quality tool, I've got fifteen to twenty times that in any of my torque wrenches.

Agree with the Rev, it's hard to convince most people to buy quality tools, so we have to sell lesser ones. And often, cheaper tools do make some sense, if you only do limited work on your bike. But, if you do a lot or everything, get the best you can, whether you get online or demand that snobbish bike shop to special order.

I like https://www.biketoolsetc.com/index.cgi for tools and miscellaneous repair parts. Prices are pretty good and their service is excellent.