Bad eBay experience
#1
Thread Starter
Bike Butcher of Portland


Joined: Jul 2014
Posts: 12,431
Likes: 7,928
From: Portland, OR
Bikes: It's complicated.
Bad eBay experience
Frame was listed on eBay (one that had been mentioned here) with a reserve. It was a hghly desirable frame (to me and at least one other person). The bidding went up to several hundred dollars. I threw in the towel when I noted that the reserve had not been met. The next day it was relisted with no reserve.
I put in a maximum bid-same figure that I was willing to pay before. Today, I won-and at half the amount as the highest bid in the prior auction! I paid immediately. About an hour later I received an email from eBay as follows:
"We're sorry to let you know that (seller) canceled your order and mentioned the reason as I'm out of stock or can't fulfill the order for another reason."
I replied as follows:
"You should reconsider cancelling this order.
You put a reserve on the first listing higher than the amount that was offered. I know because my bid was for that amount. It didn't meet the reserve, so be it. Then you immediately relisted with no reserve, hoping to get at least the amount previously bid? The risk you took was that you wouldn't get that price. If you had a absolute lowest price you'd accept, you should have either put it in reserve, or put in a floor.
If you still decide not to sell, you are breaking a contractural obligation. For this amount, it's not worth a lawsuit, but I will leave enough bad feedback so that you'll have a difficult time selling here again. All you have on eBay is your reputation and rating, yours is at risk right now.
Think hard about this, and let me know what your decision is."
Seller's reply? "I am sorry. I do not feel comfortable offering this frame for sale under the description listed. I realize I have made a mistake. This frame will not be re-listed. I apologize for the inconvenience."
Before I go nuclear on this person, I figured I'd ask for opinions.
Judges?
I put in a maximum bid-same figure that I was willing to pay before. Today, I won-and at half the amount as the highest bid in the prior auction! I paid immediately. About an hour later I received an email from eBay as follows:
"We're sorry to let you know that (seller) canceled your order and mentioned the reason as I'm out of stock or can't fulfill the order for another reason."
I replied as follows:
"You should reconsider cancelling this order.
You put a reserve on the first listing higher than the amount that was offered. I know because my bid was for that amount. It didn't meet the reserve, so be it. Then you immediately relisted with no reserve, hoping to get at least the amount previously bid? The risk you took was that you wouldn't get that price. If you had a absolute lowest price you'd accept, you should have either put it in reserve, or put in a floor.
If you still decide not to sell, you are breaking a contractural obligation. For this amount, it's not worth a lawsuit, but I will leave enough bad feedback so that you'll have a difficult time selling here again. All you have on eBay is your reputation and rating, yours is at risk right now.
Think hard about this, and let me know what your decision is."
Seller's reply? "I am sorry. I do not feel comfortable offering this frame for sale under the description listed. I realize I have made a mistake. This frame will not be re-listed. I apologize for the inconvenience."
Before I go nuclear on this person, I figured I'd ask for opinions.
Judges?
#5
I AM AI
Joined: Aug 2013
Posts: 4,285
Likes: 1,160
From: Tucson, AZ
Bikes: 2008 S-Works Roubaix SL, 1979 Raleigh Comp GS, 1978 Schwinn Volare
Embrace your bitterness. Savor it. Imagine the horrific glory of your cold and calculated revenge.
For like 10 seconds.
There. Wasn't that nice?
Now get on with your search.
Life is short.
For like 10 seconds.
There. Wasn't that nice?
Now get on with your search.
Life is short.
__________________
A race bike in any era is a highly personal choice that at its "best" balances the requirements of fit, weight, handling, durability and cost tempered by the willingness to toss it and oneself down the pavement at considerable speed. ~Bandera
A race bike in any era is a highly personal choice that at its "best" balances the requirements of fit, weight, handling, durability and cost tempered by the willingness to toss it and oneself down the pavement at considerable speed. ~Bandera
#7
Senior Member
Joined: Feb 2014
Posts: 638
Likes: 22
From: Hawaii
Bikes: 2012 Switch Performance BlackSkin LE Urban, 2013 Leader 725, 1975 Fuji America, 1990 Giant Cadex 980c, 1986 Peugeot PH10LE, 1995 Trek 2120 Carbon ZX
Yeah some shady stuff goes down with desirable parts and frames. For the longest time a seller was selling time trial Campy carbon levers that was not selling so he dropped the price and listed it as "LAST ONE IN STOCK"! But for the next year he kept raising the price and listing as last in stock for over 10 more pairs, until it was $100 more than the original price. Basically he created false rarity and kept raising the price when he knew he could get away with duping people thinking it was the last set.
#9
Thread Starter
Bike Butcher of Portland


Joined: Jul 2014
Posts: 12,431
Likes: 7,928
From: Portland, OR
Bikes: It's complicated.
I'd feel better warning others. Alright, that's a justification. You mess with me, I mess with you back. I learned that from my father, a close relative of Hamarrubi.
Original listing
The tres cool Elvish 650b with all the fixin's-appeared in great shape
First listing got to $520-still below reserve
Second listing, no reserve, $228.50 Seller decided not to sell. If this were a brick and mortar store, I'd be in small claims court right now.
seller: mouthfullofdollars, aka, the reneger
If you prefer to do business with those of high character, I'd avoid this seller like the plague.
There, that's 10 minutes. I feel better now.
Last edited by gugie; 04-07-15 at 09:25 PM. Reason: added context
#10
Senior Member
Joined: Oct 2014
Posts: 1,726
Likes: 1
From: Northern San Diego
Bikes: mid 1980s De Rosa SL, 1985 Tommasini Super Prestige all Campy SR, 1992 Paramount PDG Series 7, 1997 Lemond Zurich, 1998 Trek Y-foil, 2006 Schwinn Super Sport GS, 2006 Specialized Hardrock Sport
I need 10 minutes.
I'd feel better warning others. Alright, that's a justification. You mess with me, I mess with you back. I learned that from my father, a close relative of Hamarrubi.
Original listing
The tres cool Elvish 650b with all the fixin's-appeared in great shape
First listing got to $520-still below reserve
Second listing, no reserve, $228.50 Seller decided not to sell. If this were a brick and mortar store, I'd be in small claims court right now.
seller: mouthfullofdollars, aka, the reneger
If you prefer to do business with those of high character, I'd avoid this seller like the plague.
There, that's 10 minutes. I feel better now.
I'd feel better warning others. Alright, that's a justification. You mess with me, I mess with you back. I learned that from my father, a close relative of Hamarrubi.
Original listing
The tres cool Elvish 650b with all the fixin's-appeared in great shape
First listing got to $520-still below reserve
Second listing, no reserve, $228.50 Seller decided not to sell. If this were a brick and mortar store, I'd be in small claims court right now.
seller: mouthfullofdollars, aka, the reneger
If you prefer to do business with those of high character, I'd avoid this seller like the plague.
There, that's 10 minutes. I feel better now.
Crap happens on ebay. If your mindset recognizes that fact, you will save yourself some aggravation.
#11
Thrifty Bill

Joined: Jan 2008
Posts: 23,639
Likes: 1,106
From: Mans of NC & SW UT Desert
Bikes: 86 Katakura Silk, 87 Prologue X2, 88 Cimarron LE, 1975 Sekai 4000 Professional, 73 Paramount, plus more
I recommend buy it now, fixed priced listings to both buyers and sellers. It eliminates most of this nonsense. Sometimes sellers have an unrealistic expectation of the auction process, assuming their item will go high, really high. Buy it now puts the seller's expectation out in the open, if it is unrealistic, the item will not sell, and either the seller adjusts his price down, or moves on.
#12
If you still decide not to sell, you are breaking a contractural obligation. For this amount, it's not worth a lawsuit, but I will leave enough bad feedback so that you'll have a difficult time selling here again. All you have on eBay is your reputation and rating, yours is at risk right now.
Judges?
Judges?
And I don't think you can leave negative feedback because a completed transaction never occurred.
Is it shady on his part? Yes. Will there be repercussions? Maybe, maybe not.
As a moderate Ebay seller it really sucks when I make and honest mistake and someone swoops in for the auction because of the honest mistake.
Last edited by miamijim; 04-07-15 at 09:44 PM.
#13
Thread Starter
Bike Butcher of Portland


Joined: Jul 2014
Posts: 12,431
Likes: 7,928
From: Portland, OR
Bikes: It's complicated.
#14
Thread Starter
Bike Butcher of Portland


Joined: Jul 2014
Posts: 12,431
Likes: 7,928
From: Portland, OR
Bikes: It's complicated.
What he did is NOT against Ebay rules. Backing out of a sale allows sellers to correct an 'honest mistake' i.e. mis-pricing auction or perhaps choosing the wrong auction format.
As a moderate Ebay seller it really sucks when I make and honest mistake and someone swoops in for the auction because of the honest mistake.
As a moderate Ebay seller it really sucks when I make and honest mistake and someone swoops in for the auction because of the honest mistake.
An example of an honest mistake was when someone sent me the wrong frame. It wasn't a bad frame, it was a similar frame, something I might have bid on otherwise. But shipping it back would double the cost to the seller. We came up with a reasonable price for me to keep it, just a bit of a discount over what I think the market price was. I went ahead and paid for the sellers shipping cost, even though the seller offered it to me shipped for free.
That's the way I like to do business.
Just keeping karma matriculating the ball downfield.
#15
Thread Starter
Bike Butcher of Portland


Joined: Jul 2014
Posts: 12,431
Likes: 7,928
From: Portland, OR
Bikes: It's complicated.
If the seller decides not to ship, I can't give a bad rating.
Ratings are like gold at eBay. If you buy something and don't rate, there's an excellent chance you'll receive an email from the seller asking for a rating-they clearly value good ratings, and most sellers strive for 100% satisfaction.
#17
Senior Member
Joined: Mar 2006
Posts: 2,754
Likes: 17
He might have gotten higher bids if the frame was not laying in pig**** for the photos.
#18
Senior Member

Joined: Mar 2012
Posts: 1,094
Likes: 72
From: NE oHIo
Bikes: Specialized, Trek, Diamondback, Schwinn, Peugeot
-SP
#19
Thread Starter
Bike Butcher of Portland


Joined: Jul 2014
Posts: 12,431
Likes: 7,928
From: Portland, OR
Bikes: It's complicated.
So, yeah, I'm bitter. I admit it. Damn frame was about 2-3cm too small for me, but it would have been a great build. Probably would have gone for wet paint even, for sure original decals.
I mean, Elvish? It's practically an inside joke on Rivendell...
#20
Banned
Joined: Feb 2015
Posts: 546
Likes: 0
Frame was listed on eBay (one that had been mentioned here) with a reserve. It was a hghly desirable frame (to me and at least one other person). The bidding went up to several hundred dollars. I threw in the towel when I noted that the reserve had not been met. The next day it was relisted with no reserve.
I put in a maximum bid-same figure that I was willing to pay before. Today, I won-and at half the amount as the highest bid in the prior auction! I paid immediately. About an hour later I received an email from eBay as follows:
"We're sorry to let you know that (seller) canceled your order and mentioned the reason as I'm out of stock or can't fulfill the order for another reason."
I replied as follows:
"You should reconsider cancelling this order.
You put a reserve on the first listing higher than the amount that was offered. I know because my bid was for that amount. It didn't meet the reserve, so be it. Then you immediately relisted with no reserve, hoping to get at least the amount previously bid? The risk you took was that you wouldn't get that price. If you had a absolute lowest price you'd accept, you should have either put it in reserve, or put in a floor.
If you still decide not to sell, you are breaking a contractural obligation. For this amount, it's not worth a lawsuit, but I will leave enough bad feedback so that you'll have a difficult time selling here again. All you have on eBay is your reputation and rating, yours is at risk right now.
Think hard about this, and let me know what your decision is."
Seller's reply? "I am sorry. I do not feel comfortable offering this frame for sale under the description listed. I realize I have made a mistake. This frame will not be re-listed. I apologize for the inconvenience."
Before I go nuclear on this person, I figured I'd ask for opinions.
Judges?
I put in a maximum bid-same figure that I was willing to pay before. Today, I won-and at half the amount as the highest bid in the prior auction! I paid immediately. About an hour later I received an email from eBay as follows:
"We're sorry to let you know that (seller) canceled your order and mentioned the reason as I'm out of stock or can't fulfill the order for another reason."
I replied as follows:
"You should reconsider cancelling this order.
You put a reserve on the first listing higher than the amount that was offered. I know because my bid was for that amount. It didn't meet the reserve, so be it. Then you immediately relisted with no reserve, hoping to get at least the amount previously bid? The risk you took was that you wouldn't get that price. If you had a absolute lowest price you'd accept, you should have either put it in reserve, or put in a floor.
If you still decide not to sell, you are breaking a contractural obligation. For this amount, it's not worth a lawsuit, but I will leave enough bad feedback so that you'll have a difficult time selling here again. All you have on eBay is your reputation and rating, yours is at risk right now.
Think hard about this, and let me know what your decision is."
Seller's reply? "I am sorry. I do not feel comfortable offering this frame for sale under the description listed. I realize I have made a mistake. This frame will not be re-listed. I apologize for the inconvenience."
Before I go nuclear on this person, I figured I'd ask for opinions.
Judges?
#22
multimodal commuter
Joined: Nov 2006
Posts: 19,810
Likes: 597
From: NJ, NYC, LI
Bikes: 1940s Fothergill, 1959 Allegro Special, 1963? Claud Butler Olympic Sprint, Lambert 'Clubman', 1974 Fuji "the Ace", 1976 Holdsworth 650b conversion rando bike, 1983 Trek 720 tourer, 1984 Counterpoint Opus II, 1993 Basso Gap, 2010 Downtube 8h, and...
Find the seller's real name and cancel his subscription to the New York Review of Books.
__________________
www.rhmsaddles.com.
www.rhmsaddles.com.
#23
It's not like you can make them send it to you. Just move on with life. It's happened to me many times. You can't let things get to you.
__________________
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),1990 Concorde Aquila(hit by car while riding), others in build queue "when I get the time"
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),
#24
Banned.
Joined: Dec 2007
Posts: 27,199
Likes: 1,462
Claim discrimination. Stomp your feet.
Call MSNBC, someone in Hollywood, threaten a boycott.
Scream loud and long and clear "it's UNFAIR!"
Someone will probably help you.
Call MSNBC, someone in Hollywood, threaten a boycott.
Scream loud and long and clear "it's UNFAIR!"
Someone will probably help you.
Last edited by RobbieTunes; 04-08-15 at 05:30 AM.
#25
Newbie
Joined: May 2014
Posts: 54
Likes: 1
From: Montgomery, Texas
Bikes: Torelli Super Strada, Phase3 Stowe Tetra, Schwinn Super Sport
Have to move on. It almost gets humorous after a while. My favorite seller's excuse after I "won" a desirable frame, "I can't find a box big enough to ship it in."








