No, actually it's frustration.

Older customers with actual knowledge often get that way when they have dealings with congenitally-stupid millennial youths in sales/customer service. Too many num-nut kiddies out there grew up in child-centered, helicopter-parented households, and as a result turned into narcissistic/brittle kidults.

It's why they have such an issue admitting that they're wrong.

It's why they respond "not a problem" when thanked.

Because, to them, the customer IS the problem.

or you could just be a jerk and they don't like you? You get what you give.

If you plant ice you're going to harvest wind.

R. Hunter

This thread makes me feel young.. so very very very young. I think you all are misreading the choice of words by these "youths" or whatever you contakerous geezers are calling them I often respond to thank you with no problem, because for my generation and the ones younger.. it is equivalent to saying you're welcome seemingly in a more familiar less formal way..

Now let's get to the meat of it, this thread is quite deceptive. I too was expecting knowledge about actual freewheels...

When you know more the the local shop, buy from net.

Real life doesn't work like that, even in Fishtown or NoLibs. The vendor or service supplier is ultimately employed by the customer. And, yes, the customer/employer is occasionally a jerk. FWIW, the Op's situation actually sounds to me like Zachary behind the counter was the one being the jerk, having forgotten who he ultimately works for. Zach doubled down on the stupid by lying about freewheels being integral. Lying to the customer and treating them like excrement might work when you're trying to turn away customers, but that's the only thing its good for.

In a right-to-work state, your only option to satisfying the customer is to find a job where you don't need to be accountable - like academia or the public sector.

It's irritating that I even need to explain this.

Those who have ever wondered why millennials are chronically underemployed, look no further.

Of course we only hear one side of everything.
Be nice to hear from the other side once in a while? No!

No, it isn't equivalent to "you're welcome".

"No problem" or "not a problem" suggests to the customer that if it were a problem, you wouldn't have helped them at all. Those phrases tell your customer that, from your perspective, the relationship is all about what is best for you and not them.

Again, it's really irritating to have to explain this.

Some of those show up in adult trike drive trains , the whole keyway fixed piece it screws onto would then be replaced.

My wife and I were just discussing the difference between "de nada" and "con mucho gusto" except we might have been discussing it in French. I forget.

The freewheels in-question are both Atom/Maillard/Normandy. I need the 28T off the 5-speed to put on the 4-speed. Both are NOS and identical models (SGDG).

Paul W.

When people complain about the younger generation I often contemplate who exactly it was that raised them to be that way... oops, it was us.

Dear mntbke jr,

One more course of brick on your Pennsyltucky bunker and it will be complete.

No that's the implication you choose to imply to it since you were taught what would now be considered antiquated manners, often "no problem" reply to a thank you is given following things that are indeed a problem. I'm try to explain to you that it's cultural difference between yourself and those younger than yourself, they aren't in fact disrespecting you.. YOU feel like they are. I hope this clears this up for you and seriously.. stop with your ageism rants it's at best unbecoming.

"No, that's the meaning you chose to give to that statement..." would have worked better there.

I'm not the only one who noticed. Scroll back a bit and you'll encounter at least one other person.

So it's perfectly okay to drop the F bomb three times in a sentence when conducting commerce, right? Why not? It's done all the time in casual conversations in Philly.

I understood what you were getting at from the very beginning. This current generation thinks they can re-write the rules of civilization to accommodate their own peculiar idiosyncrasies. And in that regard they're no different from the generations that came before them. However, manners are still important, as they are employed in arenas of economic and political power.

If you think manners mean nothing, try that millennial casual speech at your next job interview. It might work if you're looking for a job slinging bad/overpriced coffee. My own take is that it's rude. American business runs on customer service. Foreign business is even more sensitive about manners.

Yes, it's been illuminating - but perhaps not the way you intended.

Rather, isn't it actually ageist for young people to force their idea of culture onto older people?

No, I'm not the cross-burning hick you think I am.

But thanks for playing. And also, thanks for providing more evidence of what I've said.

You attempt to put words in my mouth while belittling me for disagreeing with you when you admit you actually understood what I said to you to begin with... and you say the millennials are rude?

I have no interest in your ideology nor is this the proper venue for expressing it.

And we're done here. Thread closed. You're welcome, no problem.