Another flea-bay question. What to do when...
#1
Another flea-bay question. What to do when...
I was bidding on an item on ebay (veloce brakeset) that was supposed to end this afternoon. It was a 7 day auction and, as of last night, I was the only bidder (at $0.99). I got an e-mail a couple hours ago, saying I'd won an auction and had to pay and thought to myself, "hmmm, didn't think that ended until this afternoon, but ok, great, decent condition dual pivot brake set for $7 shipped, I'll take it." Then just before I went over to paypal, I got a message from the seller asking me not to pay because he'd accidentally hit the wrong button and ended the auction early.
I have no idea whether other people were watching this auction or not and whether or not it was likely to go up at the end (just wanted a cheap campy brake set and put 99 cent bids on a couple a week ago and walked away just to see if I got lucky), but it almost seems to me like someone pulling an auction because it wasn't getting the action he wanted.
What would you do in this case? Walk away saying no harm, no foul as I wasn't really invested in getting this particular item? Walk away, but leave a neutral feedback? Try to see if it's possible to talk the seller into selling me the brakes for that price?
I already wrote him back acknowledging his e-mail and asking him what he wanted me to do because I didn't like having unpaid things on my account.
I'm not trying to screw a guy over if he just made an honest mistake while trying to check the status of the auction, but, if he was trying to get out of it because he didn't like his lack of responses, that doesn't seem cool. I was bidding on a frameset last week when someone pulled the auction with less than a day left saying the item was no longer available and then reposted it as a buy it now for much higher than the bidding was going, so that way of doing things has a bad taste in my mouth at the moment.
I have no idea whether other people were watching this auction or not and whether or not it was likely to go up at the end (just wanted a cheap campy brake set and put 99 cent bids on a couple a week ago and walked away just to see if I got lucky), but it almost seems to me like someone pulling an auction because it wasn't getting the action he wanted.
What would you do in this case? Walk away saying no harm, no foul as I wasn't really invested in getting this particular item? Walk away, but leave a neutral feedback? Try to see if it's possible to talk the seller into selling me the brakes for that price?
I already wrote him back acknowledging his e-mail and asking him what he wanted me to do because I didn't like having unpaid things on my account.
I'm not trying to screw a guy over if he just made an honest mistake while trying to check the status of the auction, but, if he was trying to get out of it because he didn't like his lack of responses, that doesn't seem cool. I was bidding on a frameset last week when someone pulled the auction with less than a day left saying the item was no longer available and then reposted it as a buy it now for much higher than the bidding was going, so that way of doing things has a bad taste in my mouth at the moment.
__________________
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),1990 Concorde Aquila(hit by car while riding), others in build queue "when I get the time"
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),
#2
Senior Member


Joined: Jan 2008
Posts: 2,421
Likes: 22
From: Aurora, IL
Bikes: '73 Raleigh RRA, 1986 Trek 500 commuter
Probably not much you can do. I think the seller did what was akin to withdrawing a bid... not enough traffic on the auction and he didn't want to let them go for $0.99. I don't know what ebay's policy would be on this, as you did get an email saying you won (from ebay I presume). Whether the seller would honor it or not is another question.
#3
Senior Member
Joined: Oct 2010
Posts: 230
Likes: 1
From: Coeur d Alene
I've been selling on ebay for 10 years. There's no way to "accidently hit the wrong button". Ending an ad early requires at least 3 steps. I would pursue some action from ebay, and if the seller does not resolve the issue to your satisfaction, negative feedback is in order.
#4
Senior Member


Joined: Apr 2007
Posts: 12,565
Likes: 2,740
From: Thunder Bay, Ontario, Canada - burrrrr!
Bikes: 1958 Rabeneick 120D, 1968 Legnano Gran Premio, 196? Torpado Professional, 2000 Marinoni Piuma
The seller is supposed to sell to the highest bidder if he/she ends the auction with-in the last 12 hours of the auction. If he, or she, refuses to sell the item, Ebay can impose a penalty but don't think that doing so will force the seller to sell you the item. He, or she, will likely just take the Ebay repromand and keep on going.
I could be wrong about this so you might want to check further.
I could be wrong about this so you might want to check further.
__________________
"98% of the bikes I buy are projects".
"98% of the bikes I buy are projects".
#5
Yup. Same thing happened to me a while back. Not much you can do. This is why there are so few real auctions on ebay anymore. Mostly all buy it now or set minimum prices close to what they want for an item. Seller just saw he was probably going to be forced in to selling his item for peanuts, so stopped the auction.
That said, you need to tell the seller to initiate a cancelation of the completed transaction if you did indeed receive a notice that you owe for it. He sends a cancel transaction request. You agree to it. Case closed.
That said, you need to tell the seller to initiate a cancelation of the completed transaction if you did indeed receive a notice that you owe for it. He sends a cancel transaction request. You agree to it. Case closed.
#6
Chainstay Brake Mafia
Joined: Mar 2011
Posts: 6,007
Likes: 19
From: California
imo it's still a "real auction" even if the starting bid is close to the market value/desired price. For vintage bike parts, it's foolish to start an auction lower than the price you would accept.. it's not like tons of people are searching for 25 year old parts. You might luck out and get a few people bidding against each other but if you get one person interested at a price you're happy with, then it doesn't really matter.
#7
Oh, I see, so he probably tried to just cancel the auction, but, since there was only 4-5 hours left, it automatically said that I won it? Is it possible that he wouldn't have know that would happen? Just trying to figure out if it's worth giving negative feedback. I don't expect to be able to "force" him to sell it to me. I mean I would have liked to get the brakes for next to nothing, but whatever.
__________________
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),1990 Concorde Aquila(hit by car while riding), others in build queue "when I get the time"
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),
#9
#10
Ok, if he might not have known it would happen that way, then I don't feel like I need to deal with the karma of giving someone bad feedback for a $1 win that I didn't care that much about. Tons of other brakes out there for reasonable prices.
__________________
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),1990 Concorde Aquila(hit by car while riding), others in build queue "when I get the time"
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),
#11
Full Member


Joined: Sep 2009
Posts: 264
Likes: 8
From: NW Phoenix area
Bikes: large herd that needs thinning
Not an uncommon practice. Check his feedback, if he is an experienced ebayer, it likely wasn't a mistake, but him jumping because he didn't want to sell them for that low price.
#12
2 Fat 2 Furious
Joined: Nov 2010
Posts: 3,996
Likes: 2
From: England
Bikes: 2009 Specialized Rockhopper Comp Disc, 2009 Specialized Tricross Sport RIP
Oh, I see, so he probably tried to just cancel the auction, but, since there was only 4-5 hours left, it automatically said that I won it? Is it possible that he wouldn't have know that would happen? Just trying to figure out if it's worth giving negative feedback. I don't expect to be able to "force" him to sell it to me. I mean I would have liked to get the brakes for next to nothing, but whatever.
Sometimes what sellers will do is claim the item broke or had been lost, presumably as a way of avoiding letting you actually have it for a bid they considered unacceptably low. Ultimately you can complain to ebay (who probably won't do a whole lot), you may be able to leave negative feedback to warn others, but it seems to me you might as well put it down to experience.
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#13
2 Fat 2 Furious
Joined: Nov 2010
Posts: 3,996
Likes: 2
From: England
Bikes: 2009 Specialized Rockhopper Comp Disc, 2009 Specialized Tricross Sport RIP
You're not giving bad feedback for a $1 you didn't care about, you're giving bad feedback to warn others that the seller is prone to pull underhand stunts if he doesn't like the way the auction is going.
__________________
"For a list of ways technology has failed to improve quality of life, press three"
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#14
Senior Member
Joined: Aug 2006
Posts: 1,977
Likes: 5
From: Knoxville, TN
Bikes: Schwinn Paramount P15, Fisher Montare, Proteus, Rivendell Quickbeam
As a seller, I've hit the wrong button on my iPad and sent out a misleading message to a buyer before. It can be an honest mistake.
#15
It's MY mountain

Joined: Sep 2006
Posts: 10,173
Likes: 4,232
From: Mt.Diablo
Bikes: Klein, Merckx, Trek
I agree he most likely pulled a sleeze move to get out of selling too cheap, and the 99¢ auctions are annoying.
Another idea: e-mail the seller, saying you understand why he might pull a bid for such a low price and ask him what he would be willing to sell it for. If you can agree on a price, then he can re-list with a buy it now price or a second chance offer or something and you can seal the deal amicably and within eBay's rules.
Another idea: e-mail the seller, saying you understand why he might pull a bid for such a low price and ask him what he would be willing to sell it for. If you can agree on a price, then he can re-list with a buy it now price or a second chance offer or something and you can seal the deal amicably and within eBay's rules.
#16
I agree he most likely pulled a sleeze move to get out of selling too cheap, and the 99¢ auctions are annoying.
Another idea: e-mail the seller, saying you understand why he might pull a bid for such a low price and ask him what he would be willing to sell it for. If you can agree on a price, then he can re-list with a buy it now price or a second chance offer or something and you can seal the deal amicably and within eBay's rules.
Another idea: e-mail the seller, saying you understand why he might pull a bid for such a low price and ask him what he would be willing to sell it for. If you can agree on a price, then he can re-list with a buy it now price or a second chance offer or something and you can seal the deal amicably and within eBay's rules.
__________________
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),1990 Concorde Aquila(hit by car while riding), others in build queue "when I get the time"
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),
#17
Not sure I see the point in negative feedback most of the time. I agree if there was a mistake it was only in that the seller didn't know he was ultimately agreeing to sell for a dollar rather than just ending the auction. Cheesy & stupid. I've made the same mistake (99 cent starting price & selling something for a dollar on Ebay, that is) and always start auctions at a price I'm willing to take even if I hope for more (don't do the 'reserve' thing either). I recently had a buyer fire off two nasty emails complaining first because the item wasn't shipped within 8 hours of payment & then that the shipping was higher than they wanted to pay. I responded by (very politely, though) telling them to go to hell & giving them a refund. I got negative feedback for that one and I probably deserved it...but I try to avoid interaction with a-holes whether in person or digitally. Personally, in the case described by the OP, I'd say if he/she opens a case & ends it properly (ie, making a claim that the auction is ended by seller's initiation, etc. etc.) so there's no unpaid item or anything like that, I'd call it even and not give any feedback + or - ...and maybe note the seller as a joker in the future. But, hey, what's the worst case scenario...you don't get to buy something for a dollar?.. that's a seriously First World problem right there!
#18
Yeah, I know, not really a big deal.
Recently bought a house and since have found several things that the seller said wasn't an issue or that he'd fix and didn't and find myself getting riled up and then remind myself that I have a roof over my head and heat and food and really what I'm worried about isn't at all an issue compared to what people are dealing with in say Sudan.
Recently bought a house and since have found several things that the seller said wasn't an issue or that he'd fix and didn't and find myself getting riled up and then remind myself that I have a roof over my head and heat and food and really what I'm worried about isn't at all an issue compared to what people are dealing with in say Sudan.
__________________
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),1990 Concorde Aquila(hit by car while riding), others in build queue "when I get the time"
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),
#19
Senior Member


Joined: Sep 2011
Posts: 3,372
Likes: 598
From: Baltimore MD
Bikes: '72 Motobecane Grand Record, '72 Gitane tandem, '72 Raleigh Super Course, '73 Raleigh Gran Sport, '73 Colnago Super, '76 Fiorelli Coppi, '78 Raleigh SBDU Team Pro, '78 Trek 930, '81 Holdsworth Special 650B, '86 Masi GC, ’94 Bridgestone RB-T
If it were me I'd just pay. When it doesn't show up, notify eBay. Or it shows up. You held up your end of the deal.
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The man who dies with the most toys…is dead. - Rootboy
The man who dies with the most toys…is dead. - Rootboy
#20
Ride, Wrench, Swap, Race

Joined: Jan 2010
Posts: 9,818
Likes: 1,790
From: Northern California
Bikes: Cheltenham-Pedersen racer, Boulder F/S Paris-Roubaix, Varsity racer, '52 Christophe, '62 Continental, '92 Merckx, '75 Limongi, '76 Presto, '72 Gitane SC, '71 Schwinn SS, etc.
I have another question, why don't sellers just post a reasonable minimum bid in the first place?
I've had several of these weasel sellers even tell me after an auction ended that they "couldn't find the item" and so wanted to cancel my winning bid, after I had paid. So not only am I back to square one with hunting down an item and waiting for an auction to close, but now have to police the returning of funds!
And another question, how do these "buy it now" sellers with their inflated prices re-list so many times without incurring the same fees as the rest of us. It seems like they have thousands of items being re-listed perhaps automatically. Are they somehow privileged by their sale status levels or is it some king of "power seller???" deal that anyone can make with Ebay? Where can the rest of us sign up?
Kind of getting sick of all the 4X-value PB-bikes listings that crowd out and ruin every ebay shopping effort, and which Ebay seems to allow to their own detriment.
I've had several of these weasel sellers even tell me after an auction ended that they "couldn't find the item" and so wanted to cancel my winning bid, after I had paid. So not only am I back to square one with hunting down an item and waiting for an auction to close, but now have to police the returning of funds!
And another question, how do these "buy it now" sellers with their inflated prices re-list so many times without incurring the same fees as the rest of us. It seems like they have thousands of items being re-listed perhaps automatically. Are they somehow privileged by their sale status levels or is it some king of "power seller???" deal that anyone can make with Ebay? Where can the rest of us sign up?
Kind of getting sick of all the 4X-value PB-bikes listings that crowd out and ruin every ebay shopping effort, and which Ebay seems to allow to their own detriment.
Last edited by dddd; 04-01-13 at 03:55 PM.
#21
#22
Senior Member
Joined: Aug 2011
Posts: 1,302
Likes: 52
From: NYC+NNJ
Bikes: i don't have a bike. a few frames, forks and some parts. that's all
although it's not yet clear to me whether you have actually 'won' the auction or not.
2 cases i could think of.
1. ebay says you are the winning bidder and up to pay
you can pay ahead and claim yours. seller is due to ship it to you regardless whatsoever the situation.
2. auction ended, and you are not listed as the winner
nothing much you can do, but also you are not at any due. no obligation.
common things here—i've been selling/buying on the 'bay for long time too.
– there's no way to 'accidentally' close the auction.
it's usually the seller feels it goes cheaper than he thought and try to end it.
you can easily do that marking as 'the item is not available any more' sorta statement. stupid ebay sys.
– even though the seller wants to end the auction early, he/she can't just do it if it's close to the closing time.
(this is where my confusion is from)
anyways,
in case if you ever are left as 'unpaid' buyer, you can simply claim through ebay.
have all the communications w the seller attached—they are gonna review them on their end anyway, but it is important to show ebay that you know what you are doing and you have things needed to support the argument.
ebay is usually on listening manner and solve it reasonably, but not in the fastest manner.
hope this helps.
2 cases i could think of.
1. ebay says you are the winning bidder and up to pay
you can pay ahead and claim yours. seller is due to ship it to you regardless whatsoever the situation.
2. auction ended, and you are not listed as the winner
nothing much you can do, but also you are not at any due. no obligation.
common things here—i've been selling/buying on the 'bay for long time too.
– there's no way to 'accidentally' close the auction.
it's usually the seller feels it goes cheaper than he thought and try to end it.
you can easily do that marking as 'the item is not available any more' sorta statement. stupid ebay sys.
– even though the seller wants to end the auction early, he/she can't just do it if it's close to the closing time.
(this is where my confusion is from)
anyways,
in case if you ever are left as 'unpaid' buyer, you can simply claim through ebay.
have all the communications w the seller attached—they are gonna review them on their end anyway, but it is important to show ebay that you know what you are doing and you have things needed to support the argument.
ebay is usually on listening manner and solve it reasonably, but not in the fastest manner.
hope this helps.
#24
Eh, stupid little stuff like saying the washer and dryer worked just fine, when the washer wasn't connected and the dryer didn't work. A few hours making sure the connections were all right and putting in new dryer conduit fixed that. A toilet that was working when we visited, but broken when we showed up after closing that requires a new plunger mechanism (bought it for $20, but haven't had the time to put it in yet) in a guest bathroom we don't need. Radon we found out that needed mitigating. Lots of little stuff like that that come with any new house. Like I said all stupid first world problems.
__________________
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),1990 Concorde Aquila(hit by car while riding), others in build queue "when I get the time"
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),
#25
although it's not yet clear to me whether you have actually 'won' the auction or not.
2 cases i could think of.
1. ebay says you are the winning bidder and up to pay
you can pay ahead and claim yours. seller is due to ship it to you regardless whatsoever the situation.
2. auction ended, and you are not listed as the winner
nothing much you can do, but also you are not at any due. no obligation.
common things here—i've been selling/buying on the 'bay for long time too.
– there's no way to 'accidentally' close the auction.
it's usually the seller feels it goes cheaper than he thought and try to end it.
you can easily do that marking as 'the item is not available any more' sorta statement. stupid ebay sys.
– even though the seller wants to end the auction early, he/she can't just do it if it's close to the closing time.
(this is where my confusion is from)
anyways,
in case if you ever are left as 'unpaid' buyer, you can simply claim through ebay.
have all the communications w the seller attached—they are gonna review them on their end anyway, but it is important to show ebay that you know what you are doing and you have things needed to support the argument.
ebay is usually on listening manner and solve it reasonably, but not in the fastest manner.
hope this helps.
2 cases i could think of.
1. ebay says you are the winning bidder and up to pay
you can pay ahead and claim yours. seller is due to ship it to you regardless whatsoever the situation.
2. auction ended, and you are not listed as the winner
nothing much you can do, but also you are not at any due. no obligation.
common things here—i've been selling/buying on the 'bay for long time too.
– there's no way to 'accidentally' close the auction.
it's usually the seller feels it goes cheaper than he thought and try to end it.
you can easily do that marking as 'the item is not available any more' sorta statement. stupid ebay sys.
– even though the seller wants to end the auction early, he/she can't just do it if it's close to the closing time.
(this is where my confusion is from)
anyways,
in case if you ever are left as 'unpaid' buyer, you can simply claim through ebay.
have all the communications w the seller attached—they are gonna review them on their end anyway, but it is important to show ebay that you know what you are doing and you have things needed to support the argument.
ebay is usually on listening manner and solve it reasonably, but not in the fastest manner.
hope this helps.
__________________
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),1990 Concorde Aquila(hit by car while riding), others in build queue "when I get the time"
Bikes: 1996 Eddy Merckx Titanium EX, 1989/90 Colnago Super(issimo?) Piu(?),




