Consumer Reports
#1
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Consumer Reports
I just saw a snippet of their article on ebikes, but apparently they tested a "bevy" (I don't know the appropriate terminology) and a HeyBike received a rating or an unheard of high 92%. I'm looking for the complete article if it's been published. I know the individual(s) itching to respond with negativity.
Last edited by 2old; 08-02-25 at 11:52 AM.
#3
Clark W. Griswold




Joined: Mar 2014
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From: ,location, location
Bikes: Foundry Chilkoot Ti W/Ultegra Di2, Salsa Timberjack Ti, Cinelli Mash Work RandoCross Fun Time Machine, 1x9 XT Parts Hybrid, Co-Motion Cascadia, Specialized Langster, Phil Wood Apple VeloXS Frame (w/DA 7400), R+M Supercharger2 Rohloff, Habanero Ti 26
Consumer Reports as far as I know has never been a cycling related magazine, they test a ton of consumer products and rate them but are they actually testing these bikes scientifically and long term and knowing what to look for and what not to look for? I know you are excited 2old because they are rating the cheap stuff highly but I would like you to explain how they got to those conclusions and how long they have had the bike. We all could say a brand new bike that is properly built is going to feel great any e-bike will be fun and all of the buzzwords that we love using as a society but long term is that thing going to be reliable. If they had it for 3 years would they still give it such a high rating and how scientific was that testing throughout those 3 years. Were these people who have ridden bikes are or these people who could rate anything that moves highly.
Reviews are fun but short term reviews are just telling you it is a bike and unless they are going through the building process and know what they are doing the review is going to have a very narrow range and short shelf life.
I know you want to assume I am just hating to hate but there is a reason I am likely to find these reviews flawed for the reasons above. How did they actually come to those conclusions and how do those conclusions hold up long term and how independent are they still.
Live in the real world and it will always help.
Reviews are fun but short term reviews are just telling you it is a bike and unless they are going through the building process and know what they are doing the review is going to have a very narrow range and short shelf life.
I know you want to assume I am just hating to hate but there is a reason I am likely to find these reviews flawed for the reasons above. How did they actually come to those conclusions and how do those conclusions hold up long term and how independent are they still.
Live in the real world and it will always help.
#4
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From: socal
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I don't subscribe, but my MIL does. However, I couldn't locate the article in her "stash". It's online if you join CR's program, but I haven't yet. It should be interesting because AFAIK they test comprehensively, buy everything themselves and don't have advertising. Maybe it'll shut up some of the elites (in their minds) here.
Last edited by 2old; 08-03-25 at 05:59 PM.
#5
Clark W. Griswold




Joined: Mar 2014
Posts: 18,190
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From: ,location, location
Bikes: Foundry Chilkoot Ti W/Ultegra Di2, Salsa Timberjack Ti, Cinelli Mash Work RandoCross Fun Time Machine, 1x9 XT Parts Hybrid, Co-Motion Cascadia, Specialized Langster, Phil Wood Apple VeloXS Frame (w/DA 7400), R+M Supercharger2 Rohloff, Habanero Ti 26
I don't subscribe, but my MIL does. However, I couldn't locate the article in her "stash". It's online if you join CR's program, but I haven't yet. It should be interesting because AFAIK they test comprehensively, buy everything themselves and don't have advertising. Maybe it'll shut up some of the elites (in their minds) here.
I know you cannot answer the questions and don't want to because if you did give the answer we know it would then ruin the cheap bikes are the best argument I think you want to put forth. A brief short term test like I said and like you should know will tell you just about nothing other than it is fun because bikes, e-bikes and e-mopeds are going to be fun in that first ride but how is that vehicle going to perform long term? That is where I think you will find the cracks in the testing. How is the company support? How were the bikes assembled and tuned, could it just be that one bike beat out others simply because it was better set up at the factory?
I full understand you 2old you have experience with a few bikes you own and maybe a couple you have worked on so your width and breath is a bit less. It is not a bad thing, not everyone can do everything nor should they but it makes it hard to really be a useful commentator when you have less experience. Reading a review is great owning a bike is great but working on a lot of different bikes over the years and dealing with warranties and trying to get parts is a whole different story.
#6
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Joined: May 2013
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Bikes: Stormchaser, Paramount, Tilt, Samba tandem
We will have to see what figures of merit they have come up with but you can bet it will be practical things like range, power, weight, comfort, garage footprint. They will probably rely on survey for durability, that's how they do cars. They are not going to report on ineffable marketing things like suppleness. I don't imagine any cracks in their testing will be any worse than the conditioned blind spots in the enthusiast press.
Consumer Reports is a unique organization. They indeed do nearly all their own testing, and it's thorough. The important thing for tests like this, is that they are not at all under the thumb of the manufacturers ad departments like the enthusiast press. They are buying at retail, running benchmark tests, surveying owners, and reporting out. The most important thing is, when something obviously sucks, or especially if it's dangerous, they can say so without fear of retaliation from ad buyers. The closest thing you will get from a regular magazine is, "The old model had these minor problems, but this new one solves them all!" There are a few other somewhat similar outfits but not quite the same retail focus, like IIHS and UL Labs.
The magazine/ad industry does have some bald-faced lying copies intended to mislead you, like the late Consumers Digest, which had no subscribers and did no testing, merely sold their awards to the highest bidder. JD Power is a real company but it does market research, not testing. It takes a fee from manufacturers so they can mention it in their ads, which is such an obvious conflict
Consumer Reports is a unique organization. They indeed do nearly all their own testing, and it's thorough. The important thing for tests like this, is that they are not at all under the thumb of the manufacturers ad departments like the enthusiast press. They are buying at retail, running benchmark tests, surveying owners, and reporting out. The most important thing is, when something obviously sucks, or especially if it's dangerous, they can say so without fear of retaliation from ad buyers. The closest thing you will get from a regular magazine is, "The old model had these minor problems, but this new one solves them all!" There are a few other somewhat similar outfits but not quite the same retail focus, like IIHS and UL Labs.
The magazine/ad industry does have some bald-faced lying copies intended to mislead you, like the late Consumers Digest, which had no subscribers and did no testing, merely sold their awards to the highest bidder. JD Power is a real company but it does market research, not testing. It takes a fee from manufacturers so they can mention it in their ads, which is such an obvious conflict
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Genesis 49:16-17
"Well, well!" said Holmes, impatiently. "A good cyclist does not need a high road. The moor is intersected with paths and the moon is at the full."
Genesis 49:16-17
"Well, well!" said Holmes, impatiently. "A good cyclist does not need a high road. The moor is intersected with paths and the moon is at the full."
#7
Commuter, roadie



Joined: Jun 2022
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From: SE Wisconsin, USA
Bikes: Trek: Domane AL3, Checkpoint SL7; Priority Apollo 11, ZiZZO Forte + eBikes
I subscribed to CR for a month just to read it.
It's pretty topical and they don't mention any of the eBikes they tried that didn't make the cut. (which is too bad)
They don't know anything about reputations of the brands or conventions; nor which groupsets are "good" or "bad". They just review based on what they see.
I found it a refreshing take, as they went into without bias. On the other hand, they're unaware of potential issues that dudes like veganbikes would be. It's good to look at it from all angles.
I would say though that even more important than how nice the bike is as new is how you are taken care of after the sale. The CR article doesn't consider this angle at ALL.
It's pretty topical and they don't mention any of the eBikes they tried that didn't make the cut. (which is too bad)
They don't know anything about reputations of the brands or conventions; nor which groupsets are "good" or "bad". They just review based on what they see.
I found it a refreshing take, as they went into without bias. On the other hand, they're unaware of potential issues that dudes like veganbikes would be. It's good to look at it from all angles.
I would say though that even more important than how nice the bike is as new is how you are taken care of after the sale. The CR article doesn't consider this angle at ALL.
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#8
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From: Folsom CA
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They shouldn't have to. There is so much baloney sliced so thin


__________________
Genesis 49:16-17
"Well, well!" said Holmes, impatiently. "A good cyclist does not need a high road. The moor is intersected with paths and the moon is at the full."
Genesis 49:16-17
"Well, well!" said Holmes, impatiently. "A good cyclist does not need a high road. The moor is intersected with paths and the moon is at the full."
#9
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From: socal
Bikes: DIY
"one-offs".
#12
Commuter, roadie



Joined: Jun 2022
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From: SE Wisconsin, USA
Bikes: Trek: Domane AL3, Checkpoint SL7; Priority Apollo 11, ZiZZO Forte + eBikes
#13
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Joined: Jun 2025
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I will say CR has done right by me - they may not be the best experts in the fields, but they do provide some valuable and scientific results… when I was looking for a bike I didn’t consult them, honestly - I did a lot of researching on YT and I appreciated those reviewers who seemed honest and who didn’t have a vested interest
forums are also a great way to get unbiased opinions on bikes
to this day I have no idea what CR thinks of my bike
forums are also a great way to get unbiased opinions on bikes
to this day I have no idea what CR thinks of my bike
#14
Thread Starter
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From: socal
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One of the best aspects of CR testing (IMO) which I alluded to above is they purchase what they test from the same vendors we would use. It's so easy to "juice" an ebike who knows what they're providing to testing individuals. Also, one popular "shill" said he "tested" 100 bikes last year, so it's pretty obvious what the level of testing is.
#15
Senior Member




Joined: Dec 2004
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From: Seattle area
Bikes: Bikes??? Thought this was social media?!?
Consumer Reports has a place and a good reputation, I guess.
Since I was not an 'early adopter' of e-bikes (purchased mine in 2022), I had already seen many new e-bike companies go by the wayside. Since there are so many common components by major brands (Mahle hub motors, Bosch and others BB, Shimano components, etc), I wanted something almost non-proprietary from an established bicycle company. I bought Orbea - from Spain.
Since I was not an 'early adopter' of e-bikes (purchased mine in 2022), I had already seen many new e-bike companies go by the wayside. Since there are so many common components by major brands (Mahle hub motors, Bosch and others BB, Shimano components, etc), I wanted something almost non-proprietary from an established bicycle company. I bought Orbea - from Spain.
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Vintage, modern, e-road. It is a big cycling universe.
Vintage, modern, e-road. It is a big cycling universe.




