Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > >

Electronics, Lighting, & Gadgets HRM, GPS, MP3, HID. Whether it's got an acronym or not, here's where you'll find discussions on all sorts of tools, toys and gadgets.

User Tag List

Reply
 
Thread Tools Search this Thread
Old 01-10-18, 05:22 PM   #1
chainlink
Member
Thread Starter
 
Join Date: Mar 2015
Location: NYC
Bikes: Brompton, Tern eLink D7i
Posts: 38
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 6 Post(s)
Cycliq camera/light - garbage

I'm a little furious since I purchased the new Fly CE12 front camera. It does not capture any video. I also purchased the Fly 6, and that too doesn't like to capture video. For the 12, I've contacted support but the best they can do is auto respond and send a manual link which I've read front to back. It leaves things out like, keep the unit on when you plug it into a computer.so I tried turning it on and plugging it in. Sure enough the SD card can now be seen. The only video captured was of me turning the thing on and plugging it in. Where's the ride footage? When I plug the SD card into my reader, the card doesn't show up. OK great, so where's the footage. As a light it's bright. That's not why I bought it though. Sorry for the rant. Does anyone have any issues with these things? Their customer support is terrible.
chainlink is offline   Reply With Quote
Old 01-11-18, 09:20 AM   #2
treebound 
aka: Mike J.
 
treebound's Avatar
 
Join Date: Apr 2005
Location: between Milwaukee and Sheboygan in Wisconsin
Bikes: 1995 Trek 520 is the current primary bike.
Posts: 3,211
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 53 Post(s)
Iím seriously considering getting a set of these and all the early reviews Iíve read didnít seem to have any issues using them. Since they are basically new and just starting to send out early shipments could you send yourís back for a replacement from where ever you got it from?
__________________
= = = = = = = = = = = = = = = = = = = = = =
Life happens, don't be a spectator.
treebound is offline   Reply With Quote
Old 01-11-18, 10:13 AM   #3
prathmann
Senior Member
 
Join Date: Nov 2008
Location: Bay Area, Calif.
Bikes:
Posts: 6,824
Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
Quoted: 453 Post(s)
Haven't seen the Fly 12 in use yet, but quite a few Fly 6 units are in regular use on our club rides and I've only heard positive comments so far.
prathmann is offline   Reply With Quote
Old 01-11-18, 10:27 AM   #4
pdlamb
Senior Member
 
Join Date: Dec 2010
Location: northern Deep South
Bikes: Fuji Touring, Novara Randonee
Posts: 3,925
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 497 Post(s)
Older generation Fly12 here works just like the manual says it does.


You might have got a lemon; can you return it for replacement or refund?
pdlamb is online now   Reply With Quote
Old 01-11-18, 11:42 AM   #5
pesty
Senior Member
 
Join Date: Apr 2006
Location: DFW, Texas
Bikes: 2018 Allez Sprint
Posts: 174
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 60 Post(s)
I haven't received my Fly6 CE yet, should ship Friday, but I've been riding with my 12 CE since a few days before Christmas and have had no issues with recording.

I had the original Fly12 and the 2nd version of the Fly6 and absolutely love the smaller size of the 12 CE and the 1/4 turn mount. ANT+ connectivity is a nice plus as well. Video quality is much improved from the original 12 and image stabilization works well. All in all, I'm pretty happy with it.

The only thing I wish it still had is ability to transfer video wirelessly or view recorded video on a phone. While I never had to use it myself, I could see that being very beneficial in situations if law enforcement needs to see it.
pesty is online now   Reply With Quote
Old 01-11-18, 12:06 PM   #6
treebound 
aka: Mike J.
 
treebound's Avatar
 
Join Date: Apr 2005
Location: between Milwaukee and Sheboygan in Wisconsin
Bikes: 1995 Trek 520 is the current primary bike.
Posts: 3,211
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 53 Post(s)
Quote:
Originally Posted by pesty View Post
I haven't received my Fly6 CE yet, should ship Friday, but I've been riding with my 12 CE since a few days before Christmas and have had no issues with recording.
...
Did you order direct from Cycliq? I see some Fly6 HD offerings on amazon but I’m not sure if those are another name for Fly6CE or if those are the slightly older version.

I’ll have to look into the review function because I can see like you where that might be a nice roadside option via a smartphone for a number of reasons.
__________________
= = = = = = = = = = = = = = = = = = = = = =
Life happens, don't be a spectator.

Last edited by treebound; 01-11-18 at 12:26 PM.
treebound is offline   Reply With Quote
Old 01-11-18, 12:29 PM   #7
pesty
Senior Member
 
Join Date: Apr 2006
Location: DFW, Texas
Bikes: 2018 Allez Sprint
Posts: 174
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 60 Post(s)
Quote:
Originally Posted by treebound View Post
Did you order direct from Cycliq? I see some Fly6 HD ifferings on amazon but Iím not sure if those are another name for Fly6CE or if those are the slightly older version.

Iíll have to look into the review function because I can see like you where that might be a nice roadside option via a smartphone for a number of reasons.
Yes, ordered directly from Cycliq the week that they initially went on sale. I just received the DHL shipping notification today, and it is shipping direct from China. Given this, I'd be surprised if any retailers that aren't partnered directly with Cycliq for the initial release actually have any, and I'll bet that what you're seeing on Amazon are either Fly6 or Fly6v's.

If they're red, they're the old one, and while technically they are HD, they are only 720P, not 1080 like the CE is. The CE is in an all black case now, it's a little slimmer, and it has a 1/4 turn mount similar to Garmin's instead of being directly mounted via rubber bands (Fly6) or Velcro (Fly6v).

The review function on the original 12 definitely needed work, and wasn't present at all on the 6. The old 12 has built in WiFi that you had to connect to from your phone and transfer was slow. It was definitely more of an "if you need it" feature as it was easier and quicker to remove the card and put it in a computer or phone. Actually, it was probably easier to remove the whole camera and plug it in to a computer, and that required a hex key. With the new 12 CE, getting to the charging port (USB-C) is easier, getting to the memory card is easier, and taking the camera completely off the bike is easier. So far I'm completely happy with it despite not having the ability to review footage without a computer (or phone that can take MicroSD cards [sadly not Apple]).

I fully expect that I'm going to be just as satisfied with the new 6 CE when it comes in.

DC Rainmaker did a full hands-on review of both with some pre-production units... might be worth a read. Can find it here.
https://www.dcrainmaker.com/2017/11/...irst-look.html
pesty is online now   Reply With Quote
Old 01-11-18, 01:01 PM   #8
treebound 
aka: Mike J.
 
treebound's Avatar
 
Join Date: Apr 2005
Location: between Milwaukee and Sheboygan in Wisconsin
Bikes: 1995 Trek 520 is the current primary bike.
Posts: 3,211
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 53 Post(s)
Thank you. I did see the dcrainmaker review some time ago and will have to look at it again because he sometimes adds updates for changes to products between pre-production units and fully released items.

Not sure what the issue might be with chainlink’s devices above, hopefully he gets it corrected to his satisfaction.
__________________
= = = = = = = = = = = = = = = = = = = = = =
Life happens, don't be a spectator.
treebound is offline   Reply With Quote
Old 01-11-18, 11:28 PM   #9
chainlink
Member
Thread Starter
 
Join Date: Mar 2015
Location: NYC
Bikes: Brompton, Tern eLink D7i
Posts: 38
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 6 Post(s)
Thank you all for responding. After my initial post here, I tried it again but strangely it would only record when it was tilted. I took a cell phone video of me turning the unit on and plugging it in - that’s when I realized it would only record in tilt mode. I sent the cell phone video to them. They finally responded and suggested I try a hard reset and wipe the sd card too. Will try that tomorrow and post back.
chainlink is offline   Reply With Quote
Old 01-13-18, 05:46 AM   #10
rifraf
Senior Member
 
Join Date: Apr 2011
Location: Perth Australia
Bikes: Surly Ogre, Carry Freedom Y-frame, Extrawheel Trailer
Posts: 814
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 50 Post(s)
Good luck!!!
rifraf is offline   Reply With Quote
Old 01-13-18, 06:16 AM   #11
dim
Senior Member
 
dim's Avatar
 
Join Date: Nov 2015
Location: Cambridge UK
Bikes: Giant TCR .... 1981 Koga Miyata Full Pro ... Canyon Endurace Al
Posts: 1,544
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 51 Post(s)
I have the fly 6 and it works perfect .... it also has a long battery life (6hrs+)
dim is offline   Reply With Quote
Old 01-14-18, 01:59 PM   #12
chainlink
Member
Thread Starter
 
Join Date: Mar 2015
Location: NYC
Bikes: Brompton, Tern eLink D7i
Posts: 38
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 6 Post(s)
I reset the unit and used my cell phone to record the entire process of resetting, turning the unit on, plugging it in and having it appear on the desktop. Sent them the entire cell phone video.

The fly12 will only record when tilted. I’m waiting for support to respond.
chainlink is offline   Reply With Quote
Old 01-14-18, 11:02 PM   #13
chainlink
Member
Thread Starter
 
Join Date: Mar 2015
Location: NYC
Bikes: Brompton, Tern eLink D7i
Posts: 38
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 6 Post(s)
Finally working

After a weekís worth of going back and forth with support, the only way I could get the unit to work was by formatting the card using the cycliq phone app and NOT my Mac computer. I had followed the steps for formatting the card with my computer for the Fly 6 and that worked so why it doesnít work for the Fly12 is beyond me.
Bizarre.
chainlink is offline   Reply With Quote
Old 01-15-18, 10:30 AM   #14
pesty
Senior Member
 
Join Date: Apr 2006
Location: DFW, Texas
Bikes: 2018 Allez Sprint
Posts: 174
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 60 Post(s)
Quote:
Originally Posted by chainlink View Post
After a weekís worth of going back and forth with support, the only way I could get the unit to work was by formatting the card using the cycliq phone app and NOT my Mac computer. I had followed the steps for formatting the card with my computer for the Fly 6 and that worked so why it doesnít work for the Fly12 is beyond me.
Bizarre.
That is kinda odd. The cards I used were either out of my old 12 & 6 or brand new out of the box as I found a good deal on some 128G cards. I received by 6 CE a few days ago, and I've been fairly happy with it. I have had some issues with connectivity to my phone with the 6 CE. Seems to have issues with losing connectivity when updating settings. The Cycliq desktop app works like a champ on my Mac though, so I just left it at that. Recording quality is great with EIS on, going to do a ride with it off to see which I like better.
pesty is online now   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 01:08 PM.


We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    get answers from real people!
Click to start entering your question.
I HAVE A QUESTION