Kudos to Wahoo
06-20-24 | 05:34 PM
#1
Thread Starter
Banned
Joined: Jun 2007
Posts: 12,585
Likes: 6,538
From: TN
Kudos to Wahoo
My Tickr HRM began malfunctioning and I found that the battery cover was cracked. I contacted Wahoo hoping I could get a new cover. They don't sell covers but after providing proof of purchase and a pic they sent me a new Tickr, complete with battery and chest strap. Customer service doesn't get much better, IMO. 
06-23-24 | 08:22 AM
#2
aka Tom Reingold
Joined: Jan 2009
Posts: 44,222
Likes: 6,477
From: New York, NY, and High Falls, NY, USA
Bikes: 1962 Rudge Sports, 1971 Raleigh Super Course, 1971 Raleigh Pro Track, 1974 Raleigh International, 1975 Viscount Fixie, 1982 McLean, 1996 Lemond (Ti), 2002 Burley Zydeco tandem
I really like stories like that. Cygolite did something similar for me but with a product worth much less.
__________________
Tom Reingold, tom@noglider.com
New York City and High Falls, NY
Blogs: The Experienced Cyclist; noglider's ride blog
“When man invented the bicycle he reached the peak of his attainments.” — Elizabeth West, US author
Please email me rather than PM'ing me. Thanks.
Tom Reingold, tom@noglider.com
New York City and High Falls, NY
Blogs: The Experienced Cyclist; noglider's ride blog
“When man invented the bicycle he reached the peak of his attainments.” — Elizabeth West, US author
Please email me rather than PM'ing me. Thanks.
