Kudos to Planetbike

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11-14-07 | 02:36 PM

jsharr

Thread Starter

You Know!? For Kids!

Joined: Apr 2005

Posts: 6,166

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From: Just NW of Richardson Bike Mart

Bikes: '05 Trek 1200 / '90 Trek 8000 / '? Falcon Europa

Kudos to Planetbike

Lost the helmet mount and strap for my Planetbike Sport Spot. Went to their site and found accessories are cheap. New mount and strap was $2.99, no tax and no shipping charges. Just wanted to put in a good word for a company that does not gouge you to replace lost bits.

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Quote:

Originally Posted by colorider

Phobias are for irrational fears. Fear of junk ripping badgers is perfectly rational. Those things are nasty.

11-14-07 | 04:13 PM

BikeToWork

Senior Member

Joined: Nov 2005

Posts: 103

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I've had a similar experience with a speedometer of theirs. They replaced it, no questions asked, when it failed and paid for the shipping. Plus, most of their products are top notch.