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niterider evolution plus problems

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Old 02-18-10 | 06:29 PM
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niterider evolution plus problems

I have a niterider evolution plus system I bought 2 years ago, and replaced the battery last year. Now the stupid thing will not keep a charge again for more than 45 min. Even new, the battery did not hold a charge for as long as advertized. As far as the light up fuel gague, that has never gone beyond the 2nd light. I use the smart charge 6v fast charger that came with the unit and have tried different times on the carger. The connections are fine.

I am tired of buying batteries if it is the electronics in the light head. Anyone have experience with this light system.
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Old 02-18-10 | 07:07 PM
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Have tried actually contacting NiteRider support? Some equipment companies are very helpful. Also, some of their components are covered by 2 years warranty.

Adam
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Old 02-18-10 | 07:26 PM
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Yes, I spoke with niterider, they said 1 year warranty on light not battery.
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Old 02-18-10 | 10:08 PM
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From: La Verne CA

Bikes: Litespeed Liege, Motorola Team Issue Eddy Mercxk, Santana Noventa Tandem, Fisher Supercaliber Mtn. Bike

Typical Niterider, customer no service when you have a problem.. They will of course try to convince you to buy another battery at more expense to you.. Spend 90.00 and get a Magicshine.. When NR was the only game in town I spent lots of $$$ with them and whenever I had a problem, they could care less..

Had a similar issue with a NR12E that would not hold a charge, sent the light back to them 2 times and each time they said it's working fine for us.. When I would fire it up, it would work fine for 30 minutes and then drop into reserve.. There solution was for me to buy a $200.00 battery..
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Old 02-19-10 | 05:45 AM
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Oh bummer
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Old 02-22-10 | 05:31 PM
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Bikes: Felt AR4 and Cannondale hybrid

That's good to know. thanks for the info.
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