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Cannot edit my password ? ? ?

Old 09-11-23, 03:22 PM
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Cannot edit my password ? ? ?

I was locked out and forgot my password and was given a pregenerated password to sign in with. I was also advised to edit my password to something of my choosing and easier to keep up with. As soon as I type the 1st character of my new password ........ I get a message that it is Invalid. All I typed in was a capital letter G . I tried other numbers and letters for a different first letter in my password and was immediately informed that it was invalid. let me know please when this is fixed so I can edit my password to something I can remember.
Thanks Scott email 2scott@bellsouth.net
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Old 09-12-23, 08:05 AM
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We've forwarded this to our techs, hang tight. Sorry you are experiencing this.
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Originally Posted by making
Please dont outsmart the censor. That is a very expensive censor and every time one of you guys outsmart it it makes someone at the home office feel bad. We dont wanna do that. So dont cleverly disguise bad words.
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Old 09-12-23, 08:15 AM
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Did you keep typing and finish the password? Many sites I go to will test and flag your new password as you enter each character so you can see before hitting enter if your password meets the requirements. Obviously on the first character it's too short to be valid. But keep typing and maybe you'll get there.
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Old 09-12-23, 09:52 AM
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Originally Posted by preventec47
I was locked out and forgot my password and was given a pregenerated password to sign in with. I was also advised to edit my password to something of my choosing and easier to keep up with. As soon as I type the 1st character of my new password ........ I get a message that it is Invalid. All I typed in was a capital letter G . I tried other numbers and letters for a different first letter in my password and was immediately informed that it was invalid. let me know please when this is fixed so I can edit my password to something I can remember.
Thanks Scott email 2scott@bellsouth.net
I just emailed you!
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