Searches Redirect to Blank Page
#26
tired
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So the tech guy checked in with me and I at least have something for you. He has diagnosed the problem (please don't ask me to explain ). He is now in the stage of planning a fix. Apparently it's a challenging issue, so please be patient with us.
I find that if I log out and log back in, I usually won't get the blank screen when I try a search.
I find that if I log out and log back in, I usually won't get the blank screen when I try a search.
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"Real wars of words are harder to win. They require thought, insight, precision, articulation, knowledge, and experience. They require the humility to admit when you are wrong. They recognize that the dialectic is not about making us look at you, but about us all looking together for the truth."
"Real wars of words are harder to win. They require thought, insight, precision, articulation, knowledge, and experience. They require the humility to admit when you are wrong. They recognize that the dialectic is not about making us look at you, but about us all looking together for the truth."
#27
Lanky Lass
So the tech guy checked in with me and I at least have something for you. He has diagnosed the problem (please don't ask me to explain ). He is now in the stage of planning a fix. Apparently it's a challenging issue, so please be patient with us.
I find that if I log out and log back in, I usually won't get the blank screen when I try a search.
I find that if I log out and log back in, I usually won't get the blank screen when I try a search.
East Hill
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TRY EMPATHY & HAVE LOVE IN YOUR HEART, PERHAPS I'LL SEE YOU ON THE ROAD...
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#28
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I'll try to be patient as well. I've tried searching on 3 browsers Safari, Camino, and Firefox.
My main browser is Safari 3.0.4
My main browser is Safari 3.0.4
#29
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It has nothing to do with the browser or the operating system. I have no idea what the problem is, but my guess would be "kill words". When these words are used in a search, it will stop the search, leaving only the blank page. This is often done so that the database server doesn't get all tied up in a search.
An example on this site of a kill word seems to be "bicycle". Try it, type "bicycle" in the search and you will always get the blank page. You might think that the search feature is broken, nope it is a feature. Wait the required 30 seconds and do a new search, for something like "fish" and you will get the results.
An example on this site of a kill word seems to be "bicycle". Try it, type "bicycle" in the search and you will always get the blank page. You might think that the search feature is broken, nope it is a feature. Wait the required 30 seconds and do a new search, for something like "fish" and you will get the results.
#30
Senior Member
This has been discussed in other forums. It has nothing to do with your browser or what client you are on. It appears to be related to whether you're searching on terms that are very common - if the number of "hits" for any term is above a threshold, the search engine quits and dumps you to the blank page.
- Mark
- Mark
#31
Unique Vintage Steel
Just a little update that there is a long term fix being looked at that should (hopefully) be ready to go within the week. One of the admins should be posting an announcement about it as the details get set. Just wanted to let you all know that this issue had not been forgotten.
#33
Senior Member
The only way to test this is to run IE and Firefox side-by-side entering the same terms. I've done this and believe me, they do EXACTLY the same thing. If you want to test the failure in Firefox (or any other browser), simply do:
Search The Forums > Key Word(s): "Bicycle" > Search Now
You'll get the blank page each and every time no matter what browser you're running. It has NOTHING to do with the browser - the problem is with the server.
- Mark
Search The Forums > Key Word(s): "Bicycle" > Search Now
You'll get the blank page each and every time no matter what browser you're running. It has NOTHING to do with the browser - the problem is with the server.
- Mark
#34
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The only way to test this is to run IE and Firefox side-by-side entering the same terms. I've done this and believe me, they do EXACTLY the same thing. If you want to test the failure in Firefox (or any other browser), simply do:
Search The Forums > Key Word(s): "Bicycle" > Search Now
You'll get the blank page each and every time no matter what browser you're running. It has NOTHING to do with the browser - the problem is with the server.
- Mark
Search The Forums > Key Word(s): "Bicycle" > Search Now
You'll get the blank page each and every time no matter what browser you're running. It has NOTHING to do with the browser - the problem is with the server.
- Mark
#35
What happened?
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Sounds like somebody treated certain familiar terms like one would 'and' 'the' 'a' and so on as they would be under a simplified algebriac/whatever search, as common and unnecessary terms that had default meanings and left out the message about them being so and being excluded. The strange part is that they should stop any search or at the least they would prompt a query to continue without or simply a message they were removed or changed.
PS "Bicycle playing cards" and "Bicycle shorts" would logically register in a search for Bicycle if they were relevant in the database. BICYCLE is a brand/trademark for cards and somebody playing Pinochle might mention buying a new deck of Bicycle cards for the event.
I fully realize that the permutations would overload the server of a BICYCLE website, so some intelligent design to limit the posts to those where bicycle did not logically lead to a bicycle concept...
YEAH. EINSTEIN TIME.
Nobody pays me to come up with this stuff, thank god.
PS "Bicycle playing cards" and "Bicycle shorts" would logically register in a search for Bicycle if they were relevant in the database. BICYCLE is a brand/trademark for cards and somebody playing Pinochle might mention buying a new deck of Bicycle cards for the event.
I fully realize that the permutations would overload the server of a BICYCLE website, so some intelligent design to limit the posts to those where bicycle did not logically lead to a bicycle concept...
YEAH. EINSTEIN TIME.
Nobody pays me to come up with this stuff, thank god.
#36
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I am sure there are many people that do just that. Probably not just "bicycle" but something like "bicycle chain removal" This would kill the script.
Most likely, the problem has to do with php memory allocation. Right now, it is set at 32mb. This is usually enough for searches, but when a search has a very common word, it is not enough and the script will cause an error.
vBulletin has a default list of words to ignore that can be overridden.
But, I could be wrong.
Most likely, the problem has to do with php memory allocation. Right now, it is set at 32mb. This is usually enough for searches, but when a search has a very common word, it is not enough and the script will cause an error.
vBulletin has a default list of words to ignore that can be overridden.
But, I could be wrong.
#37
Senior Member
Another big annoyance is that any search, even a completely unsuccessful one, starts the 30-second timer. So in your trial-and-error attempts to get a successful search, you're only allowed to try every 30 seconds. Other sites using this software will start the timer only after a successful search that returned useful results.
- Mark
Last edited by markjenn; 01-14-08 at 12:43 PM.
#38
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That is why I mentioned the default ignore search word list. Certain words that cause the script to error would need to be added. Without these, the script will cause an error. Since php error reporting is turned off, you only get a blank page. If error reporting was on, the you would get a page saying what the error was.
#39
Senior Member
That is why I mentioned the default ignore search word list. Certain words that cause the script to error would need to be added. Without these, the script will cause an error. Since php error reporting is turned off, you only get a blank page. If error reporting was on, the you would get a page saying what the error was.
You'd never want to depend on always having any word that breaks the bank to be in the ignore list. This is way too sketchy as the index is constantly changing as material is added - a word that would be legal one day, would cause an error the next.
Almost all these systems have "hooks" to allow the admin to specify appropriate end-user error messages under conditions of insuffiicient resources and as I said before, on other boards with similar software, that's exactly what happens.
Search did a complete and total meltdown a month or so ago and I suspect this problem may still be an aftershock from this.
- Mark
#40
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The search function issues are actually related to indexing, and it should be resolved by tomorrow. They're starting the fix tonight, but it's going to run all night.
#41
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Kevin
#43
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Actually the error message isn't that cryptic. But I do agree in not showing the error message for security reasons.
Originally Posted by markjenn
You'd never want to depend on always having any word that breaks the bank to be in the ignore list. This is way too sketchy as the index is constantly changing as material is added - a word that would be legal one day, would cause an error the next.
Originally Posted by markjenn
Almost all these systems have "hooks" to allow the admin to specify appropriate end-user error messages under conditions of insuffiicient resources
#44
Lanky Lass
See here:
https://www.bikeforums.net/news-announcements/379127-search-scheduled-fixed.html
East Hill
https://www.bikeforums.net/news-announcements/379127-search-scheduled-fixed.html
East Hill
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TRY EMPATHY & HAVE LOVE IN YOUR HEART, PERHAPS I'LL SEE YOU ON THE ROAD...
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#45
Senior Member
I would assume this can happen, I am just not sure how to implement it. Would a php die() command work? I have never ran into a memory allocation problem in any of my scripts. But since the complete html is written, I assume a custom die() function could work to produce a custom error message.
It sounds like the guys here have a good handle on it and that's great - running one of these things is a lot of work.
- Mark
#46
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It could be both or just the one. Typically, this doesn't happen. It only happens with databases as big as this one. vBulletin and other forum software usually have different ways to handle this. I remember a couple of years ago, phpBB.com was having a very similar problem. One of the users of that software had a thread on how to compensate for such big databases and users. It had to do with what gets index and what doesn't, etc. Eventually, phpBB did change the way it searched the database. Both the table structure and options to use phpBB or MySQL search capabilities. I didn't really keep up with the changes, since it wasn't a big concern to me, but I do remember the authors talking about how they are changing it.
Oh, East Hill, my discussion here really has nothing to do with bikeforums.net. I am just rambling on about the issue. I am not trying to convince anyone what the problem is or how to fix it. This is more of an educational discussion. When I mentioned using a custom die() function. I really wasn't trying to say it should be done. I was more trying to figure if it could be done in an educational sense.
I hope I made myself clear and if I gave the impression that I was trying to tell the administrators of this board how to do their job, I am sorry. That was not my intention.
Oh, East Hill, my discussion here really has nothing to do with bikeforums.net. I am just rambling on about the issue. I am not trying to convince anyone what the problem is or how to fix it. This is more of an educational discussion. When I mentioned using a custom die() function. I really wasn't trying to say it should be done. I was more trying to figure if it could be done in an educational sense.
I hope I made myself clear and if I gave the impression that I was trying to tell the administrators of this board how to do their job, I am sorry. That was not my intention.
#48
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#50
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I miss the search from last visit option.
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