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JensonUSA

Old 01-10-19, 09:44 AM
  #1  
mynewnchome
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JensonUSA

Jenson has something I want. I ordered it and then had them cancel the order due to it not being in stock and not having any idea when it would be in stock. I just checked the website and it says the item will be available on 1/25/2019. It's still the same price as when I ordered it.

My question is this: How long does Jenson usually honor their discount codes. The item has a 15% off code right now.

Trying to decide if I should just order it and wait or if I should wait to see if it's actually in stock on that date? Just don't want to miss the extra 15% off code.'

Never bought from them, anyone have any experience?
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Old 01-10-19, 09:47 AM
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Order it now and use the discount code. Jenson USA is a decent business with fair pricing.

Now that Chain Reaction no longer sells Shimano components to the U.S. and Performace Bike & Nashbar are going tits up, Jenson USA has become one of the better places for bargains.
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Old 01-10-19, 09:49 AM
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Yea, this item sells for about $140 everywhere to include Ebay but they have it after the code savings for about $105. That's a deal fo' show.
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Old 01-10-19, 09:50 AM
  #4  
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They're a good bunch. Ordered a bunch of stuff from them over the years.

Usually discount codes have a date on them when they go belly up.
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Old 01-10-19, 10:00 AM
  #5  
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What is the item?

Maybe someone can come up with an alternative source.


-Tim-
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Old 01-10-19, 10:12 AM
  #6  
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Lezyne Super GPS HR
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Old 01-10-19, 10:15 AM
  #7  
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Originally Posted by mynewnchome View Post
My question is this: How long does Jenson usually honor their discount codes. The item has a 15% off code right now. Trying to decide if I should just order it and wait or if I should wait to see if it's actually in stock on that date?
Why on earth wouldn't you just call them and ask? 1-888-880-3811
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Old 01-10-19, 10:37 AM
  #8  
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Originally Posted by EdwinHeadwind View Post
Why on earth wouldn't you just call them and ask? 1-888-880-3811
I just emailed the salesperson I spoke when I cancelled the order. Just didn't know if anyone had personal experience.
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Old 01-10-19, 10:57 AM
  #9  
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I've placed orders with them, good outfit, fast shipping, no problems. One of my orders last month was several items, including brake rotors. They were supposed to be available on 12/11, I was ordering on 12/5. Everything else in the order shipped 12/5. The brake rotors did not ship until 12/14, I received them 12/15. I didn't get an email on the delay, but I also didn't check my order status online during that time, as it wasn't that urgent. No complaints here.
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Old 01-10-19, 11:38 AM
  #10  
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They're a solid vendor. Their Corona shop is just a few miles from my house, so I often order stuff online and just pick it up at their store.
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Old 01-10-19, 11:59 AM
  #11  
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Originally Posted by Doctor Morbius View Post
Now that Chain Reaction no longer sells Shimano components to the U.S. and Performace Bike & Nashbar are going tits up, Jenson USA has become one of the better places for bargains.
I hadn't known this. Interestingly enough, I placed an order with them on 12/30 for a number of Shimano items, which I expect to arrive today. A check of their website shows that as of 1/1/2019, they no longer display any Shimano items if you select USA as your location. Set it to the UK and the items then appear.

Since Niagara has closed, I have been trying out other online vendors. Jenson was one of them for my most recent purchase. Their prices on the Shimano stuff was only marginally above ChainReaction, so I would have gladly ordered from them. The bigger problem is that of the 5 items (4 were Shimano) that I purchased from ChainReaction, only 2 of them were listed by Jenson. I've run into this before where items available in Europe were not available to US dealers, whether this was because QBP, UBS, etc. just did not stock or because the manufacturer had some restriction.
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Old 01-10-19, 12:45 PM
  #12  
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Originally Posted by Hoopdriver View Post
I hadn't known this. Interestingly enough, I placed an order with them on 12/30 for a number of Shimano items, which I expect to arrive today. A check of their website shows that as of 1/1/2019, they no longer display any Shimano items if you select USA as your location. Set it to the UK and the items then appear.

Since Niagara has closed, I have been trying out other online vendors. Jenson was one of them for my most recent purchase. Their prices on the Shimano stuff was only marginally above ChainReaction, so I would have gladly ordered from them. The bigger problem is that of the 5 items (4 were Shimano) that I purchased from ChainReaction, only 2 of them were listed by Jenson. I've run into this before where items available in Europe were not available to US dealers, whether this was because QBP, UBS, etc. just did not stock or because the manufacturer had some restriction.
It's hit and miss with Performance and Nashbar now-a-days and anybody's guess if either will be around to deal with returns. I use Jenson a lot, they're a reputable store, hate the website though. Also BikeTireDirect, which carries a lot of stuff other than tires and tubes. Cambria on occasion, not as good a selection of stuff as compared to Jenson. I also use Texas Cyclesport for groups, very competitive to the UK stores.
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Old 01-10-19, 01:34 PM
  #13  
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Originally Posted by mynewnchome View Post
I just emailed the salesperson I spoke when I cancelled the order. Just didn't know if anyone had personal experience.
As the old investing disclaimer goes: "Past performance may not be indicative of future results."

In the time it took you to compose the OP and read the responses, you likely could have called, explained your particular situation and gotten a tailored response.
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Old 01-10-19, 01:37 PM
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Sorry I wasted your time.
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Old 01-10-19, 02:18 PM
  #15  
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Originally Posted by mynewnchome View Post
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Yeah, $127.71 was the lowest I could find it.
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Old 01-10-19, 02:22 PM
  #16  
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Universal Cycles. Decent prices, great service, fast shipping. They always seem to have a discount code at the top of their homepage. I use them for things my LBS doesnít cover. Jensen is good too. Their prices are not always the best, but the selection and service are good. I like the way the Jenson site is designed ó itís easy to navigate and the filters are mostly functional.


-Kedosto

edit: OUCH! Universal wants $190 for it. No, thanks.
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Old 01-10-19, 03:05 PM
  #17  
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Originally Posted by EdwinHeadwind View Post
Why on earth wouldn't you just call them and ask? 1-888-880-3811
Half of calls to cell phones this year are expected to be automatic sales calls.
Between the total hijacking of cell calls for the purpose of scams/sales and the rise of texting over the last decade, an entire generation of people flat out dont like calling others. Its more comfortable to text/email.
I see it at my work all the time with a lot of the younger co-workers who are only a few years removed from college or younger.

No idea if this applies to the OP and it isnt a judgement, simply an observation. My nieces and oldest daughter as well as their friends all have a strong aversion to calling.
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Old 01-10-19, 04:49 PM
  #18  
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Been using Jenson for years.
They have always been really great.
If you call they are very helpful.
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Old 01-10-19, 05:16 PM
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Originally Posted by mstateglfr View Post
an entire generation of people flat out dont like calling others. Its more comfortable to text/email.
I get that. But when you want to know something as specific as how long Jenson USA honors their discount codes, asking in a bicycling forum seems like a mighty unreliable way to get an answer. The Jenson website clearly lists a toll-free customer service number for stuff like this.
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Old 01-10-19, 05:19 PM
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Originally Posted by EdwinHeadwind View Post
I get that. But when you want to know something as specific as how long Jenson USA honors their discount codes, asking in a bicycling forum seems like a mighty unreliable way to get an answer. The Jenson website provides a toll-free customer service number for exactly this kind of issue.
totally agree. Along these lines,
I am surprised I don't see threads on here asking what the weather forecast is for the next 5 days.
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Old 01-10-19, 06:52 PM
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I really like Jenson, been my go to for the last few years. Competitive Cyclist is pretty good too.
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Old 01-10-19, 07:05 PM
  #22  
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Wow.....ok, I get it. It's better to be an observer here than a participant. Once again, I apologize if I wasted anyone's time trying to ask a question. Lesson learned.

For those that provide constructive replies, thank you.

BTW.....anyone know the forecast for the weekend?

Last edited by mynewnchome; 01-10-19 at 07:10 PM.
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Old 01-10-19, 07:43 PM
  #23  
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Originally Posted by mynewnchome View Post

BTW.....anyone know the forecast for the weekend?
Well played.
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Old 01-10-19, 07:45 PM
  #24  
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Originally Posted by mynewnchome View Post
Wow.....ok, I get it. It's better to be an observer here than a participant.
Oh, please. If you start a thread anywhere asking what a store's policies are, someone's gonna tell you to ask the store.

Last edited by EdwinHeadwind; 01-10-19 at 07:49 PM.
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Old 01-10-19, 07:50 PM
  #25  
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They have some good prices even though I have to pay the CA tax.
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