Got my replacement keys from Kryptonite
 

I had lost my set of bicycle keys in February. I had kept my bicycle keys separate from my house and car keys. When I go riding, my bike keys are in my fanny pack with some other quick access stuff I need when I ride.



I'm not sure what happened that day when I lost them. It was a Wednesday when I had dropped by Dairy Queen for a late lunch. I had taken my beater bike, so my good winter fat bike was locked up in my garage.



After I had gotten home, all I needed was my garage and house keys to get back in so I hadn't noticed my lost bike keys until the next Friday to meet friends for lunch. That's when I realized my keys were gone. I had no way to lock my beater bike so I took the transit.



Friday evening I searched where I thought I had remembered where I kept all the spare bicycle keys. Strange. I searched the other drawers in other cabinets and boxes of bicycle stuff.



Having given up searching, I then went to the Krytonite site and requested a new set of bicycle keys - the problem was that they needed the key numbers. I remember I had registered the keys so they must have the key numbers on file.



Almost a month later I get an e-mail with the two key numbers and asking which one I wanted to which I replied "Both".



A week and a half later, I get a response saying they are working through a backlog and any further correspondance will create a new requisition.



So I hold off until mid May in which I write a followup to the existing request. Of course Kryponite is in lockdown by now but they respond that key production has been suspended but I should expect mine by the end of June.



Today June 10th, I recieved my keys. Not just one of each but two.



I'm glad I'm a pretty patient guy. But I have to admit, I was preparing plan B, which was to try to break the locks. I just know that as soon as the locks were broken, my keys would arrive. Secondly, it's my winter bike that's locked up, so I wouldn't need to do this until snow starts falling.

So now I got my keys, I took a photo where I keep them and noted in a file called "Where Things Are". That file also has a photo of all my various types of shoes and footwear because when my wife cleans up I can never find things.

And as for my working set of keys, I keep them chained with my house and car keys too.

Zip tie the spare key to the bike.
You will always know where it is.

:)

Barry

I can easily misplace a key. Therefore many years ago I got a key-ring that is on a strap lanyard with a quick-release buckle. I keep one of each need key on that. I wear it around my neck. Another advantage of that system for me is that when I'm riding my bicycle hard, if the keys start to swing side to side then I know that my pedaling technique need working on that day. When I'm at home I hang the unit on t he back of my door.

Cheers

Kryptonite is based in Massachusetts (3 miles from where I grew up). That area has been hit VERY hard by COVID. My dealing with Kryptonite in the past (for issues just like yours) have been prompt and a pleasure. I wouldn't judge them by what you are seeing now. I have two siblings in the area now. It's almost a war zone.

Ben

While it’s nice to hear from people who are not here how bad it is here, we who are actually here are mostly doing ok.

Thanks?

-mr. bill

This is where I keep my spare keys for my 11 Kryptonite locks and 2 Abus Bordo's. I lost a key ring once with 7 Kryptonite keys and had to go through the replacement routine for those. At least Kryptonite is a pleasure to deal with.
https://cimg3.ibsrv.net/gimg/bikefor...ec59c6703d.jpg

No, I don't have any bad feelings toward Kryptonite. I lost my keys at a particularly bad time, so I was prepared to be patient. I'm glad it worked out.

The only keys now missing are for my Abus U-lock and my old Kryptonite U-lock that I purchased in the 1980s. Since those two were not locking my bike, I no longer need to use them.

I keep my lock key carabinered (is that a word?) to the lock. When I need it I take it off the lock, lock up the bike, and clip it to a belt loop. I've never lost a key.

For a spare key, I found mine fits inside the handle bars.