Got my replacement keys from Kryptonite
#1
Thread Starter
Senior Member
Joined: Jul 2013
Posts: 3,498
Likes: 646
From: Toronto
Bikes: Sekine 1979 ten speed racer
Got my replacement keys from Kryptonite
I had lost my set of bicycle keys in February. I had kept my bicycle keys separate from my house and car keys. When I go riding, my bike keys are in my fanny pack with some other quick access stuff I need when I ride.
I'm not sure what happened that day when I lost them. It was a Wednesday when I had dropped by Dairy Queen for a late lunch. I had taken my beater bike, so my good winter fat bike was locked up in my garage.
After I had gotten home, all I needed was my garage and house keys to get back in so I hadn't noticed my lost bike keys until the next Friday to meet friends for lunch. That's when I realized my keys were gone. I had no way to lock my beater bike so I took the transit.
Friday evening I searched where I thought I had remembered where I kept all the spare bicycle keys. Strange. I searched the other drawers in other cabinets and boxes of bicycle stuff.
Having given up searching, I then went to the Krytonite site and requested a new set of bicycle keys - the problem was that they needed the key numbers. I remember I had registered the keys so they must have the key numbers on file.
Almost a month later I get an e-mail with the two key numbers and asking which one I wanted to which I replied "Both".
A week and a half later, I get a response saying they are working through a backlog and any further correspondance will create a new requisition.
So I hold off until mid May in which I write a followup to the existing request. Of course Kryponite is in lockdown by now but they respond that key production has been suspended but I should expect mine by the end of June.
Today June 10th, I recieved my keys. Not just one of each but two.
I'm glad I'm a pretty patient guy. But I have to admit, I was preparing plan B, which was to try to break the locks. I just know that as soon as the locks were broken, my keys would arrive. Secondly, it's my winter bike that's locked up, so I wouldn't need to do this until snow starts falling.
So now I got my keys, I took a photo where I keep them and noted in a file called "Where Things Are". That file also has a photo of all my various types of shoes and footwear because when my wife cleans up I can never find things.
And as for my working set of keys, I keep them chained with my house and car keys too.
I'm not sure what happened that day when I lost them. It was a Wednesday when I had dropped by Dairy Queen for a late lunch. I had taken my beater bike, so my good winter fat bike was locked up in my garage.
After I had gotten home, all I needed was my garage and house keys to get back in so I hadn't noticed my lost bike keys until the next Friday to meet friends for lunch. That's when I realized my keys were gone. I had no way to lock my beater bike so I took the transit.
Friday evening I searched where I thought I had remembered where I kept all the spare bicycle keys. Strange. I searched the other drawers in other cabinets and boxes of bicycle stuff.
Having given up searching, I then went to the Krytonite site and requested a new set of bicycle keys - the problem was that they needed the key numbers. I remember I had registered the keys so they must have the key numbers on file.
Almost a month later I get an e-mail with the two key numbers and asking which one I wanted to which I replied "Both".
A week and a half later, I get a response saying they are working through a backlog and any further correspondance will create a new requisition.
So I hold off until mid May in which I write a followup to the existing request. Of course Kryponite is in lockdown by now but they respond that key production has been suspended but I should expect mine by the end of June.
Today June 10th, I recieved my keys. Not just one of each but two.
I'm glad I'm a pretty patient guy. But I have to admit, I was preparing plan B, which was to try to break the locks. I just know that as soon as the locks were broken, my keys would arrive. Secondly, it's my winter bike that's locked up, so I wouldn't need to do this until snow starts falling.
So now I got my keys, I took a photo where I keep them and noted in a file called "Where Things Are". That file also has a photo of all my various types of shoes and footwear because when my wife cleans up I can never find things.
And as for my working set of keys, I keep them chained with my house and car keys too.
#2
“We don’t need no badges”
Joined: Sep 2019
Posts: 2,611
Likes: 1,632
From: SF Bay Area
Bikes: 1981 Holdsworth Special, 1993 C-dale MT3000 & 1996 F700CAD3, 2018 & 2019 Cervelo R3’s & 2022 R5, JustGo Runt, Ridley Oval, Kickr Bike 8-)
Zip tie the spare key to the bike.
You will always know where it is.

Barry
You will always know where it is.

Barry
#3
Senior Member

Joined: Jun 2014
Posts: 4,628
Likes: 943
From: Ontario, Canada
Bikes: iele Latina, Miele Suprema, Miele Uno LS, Miele Miele Beta, MMTB, Bianchi Model Unknown, Fiori Venezia, Fiori Napoli, VeloSport Adamas AX
I can easily misplace a key. Therefore many years ago I got a key-ring that is on a strap lanyard with a quick-release buckle. I keep one of each need key on that. I wear it around my neck. Another advantage of that system for me is that when I'm riding my bicycle hard, if the keys start to swing side to side then I know that my pedaling technique need working on that day. When I'm at home I hang the unit on t he back of my door.
Cheers
Cheers
#4
Senior Member


Joined: Oct 2014
Posts: 14,190
Likes: 5,326
From: Portland, OR
Bikes: (2) ti TiCycles, 2007 w/ triple and 2011 fixed, 1979 Peter Mooney, ~1983 Trek 420 now fixed and ~1973 Raleigh Carlton Competition gravel grinder
Kryptonite is based in Massachusetts (3 miles from where I grew up). That area has been hit VERY hard by COVID. My dealing with Kryptonite in the past (for issues just like yours) have been prompt and a pleasure. I wouldn't judge them by what you are seeing now. I have two siblings in the area now. It's almost a war zone.
Ben
Ben
#5
Senior Member

Joined: Sep 2013
Posts: 4,530
Likes: 664
From: Massachusetts
Kryptonite is based in Massachusetts (3 miles from where I grew up). That area has been hit VERY hard by COVID. My dealing with Kryptonite in the past (for issues just like yours) have been prompt and a pleasure. I wouldn't judge them by what you are seeing now. I have two siblings in the area now. It's almost a war zone.
Ben
Ben
Thanks?
-mr. bill
#6
This is where I keep my spare keys for my 11 Kryptonite locks and 2 Abus Bordo's. I lost a key ring once with 7 Kryptonite keys and had to go through the replacement routine for those. At least Kryptonite is a pleasure to deal with.
#7
Thread Starter
Senior Member
Joined: Jul 2013
Posts: 3,498
Likes: 646
From: Toronto
Bikes: Sekine 1979 ten speed racer
Kryptonite is based in Massachusetts (3 miles from where I grew up). That area has been hit VERY hard by COVID. My dealing with Kryptonite in the past (for issues just like yours) have been prompt and a pleasure. I wouldn't judge them by what you are seeing now. I have two siblings in the area now. It's almost a war zone.
Ben
Ben
The only keys now missing are for my Abus U-lock and my old Kryptonite U-lock that I purchased in the 1980s. Since those two were not locking my bike, I no longer need to use them.
#8
Broom Wagon Fodder
Joined: Jul 2006
Posts: 1,384
Likes: 64
From: Minnesota
Bikes: Fuji Supreme; Kona Wo; Nashbar road frame custom build; Schwinn Varsity; Nishiki International; Schwinn Premis, Falcon Merckx, American Flyer muscle bike, Motobecane Mulekick
I keep my lock key carabinered (is that a word?) to the lock. When I need it I take it off the lock, lock up the bike, and clip it to a belt loop. I've never lost a key.





