Go Back  Bike Forums > Bike Forums > General Cycling Discussion
Reload this Page >

Am I being unreasonable ?

Notices
General Cycling Discussion Have a cycling related question or comment that doesn't fit in one of the other specialty forums? Drop on in and post in here! When possible, please select the forum above that most fits your post!

Am I being unreasonable ?

Old 02-25-24, 11:42 AM
  #1  
aged to perfection
Thread Starter
 
mpetry912's Avatar
 
Join Date: Jun 2009
Location: PacNW
Posts: 1,895

Bikes: Dinucci Allez 2.0, Richard Sachs, Alex Singer, Serotta, Masi GC, Raleigh Pro Mk.1, Hetchins, etc

Liked 1,317 Times in 698 Posts
Am I being unreasonable ?

Went to the little bike shop here yesterday, had not been there in a while. I needed a set of SPD pedals.

I seldom go to the shop anymore, usually ebay is my first stop for bike stuff. I was the only customer in the store.

The shop owner was friendly and he had exactly the pedals I needed, he said they were take offs, quoted me a good price. Fine, sign me up.

and then I spotted this wonderful coffee cup ! which I just had to have. Set it down on the counter, it was FIFTY bucks ! Fifty Bucks !

But, not wanting to appear a cheapskate - I paid for both items and returned home.

Put the pedals on, and when I was reducing the release tension - the clamping piece snapped ! Pow !

It has been a long time since I've broken a part. I like to think I have a good "feel" for parts and tools.

And then this morning - I put coffee in the cup, and the handle got so hot I could hardly touch it. The cup is metal, with a porcelainized finish. So it can't go in the microwave either.

anyway the whole experience just left me feeling bad. I do not want to go back and ask for a refund - but I was very disappointed with the products I got.

am I being unreasonable ?

/markp

mpetry912 is offline  
Likes For mpetry912:
Old 02-25-24, 11:46 AM
  #2  
Senior Member
 
Join Date: Sep 2017
Posts: 8,204
Liked 11,425 Times in 4,876 Posts
Just my $.02: The cup is what it is; if you didn't realize that when purchasing, that's on you. And you've already used it.

The pedal broke. Return them.
Koyote is offline  
Old 02-25-24, 11:47 AM
  #3  
ignominious poltroon
 
Polaris OBark's Avatar
 
Join Date: Jan 2022
Posts: 4,246
Liked 3,582 Times in 1,884 Posts
Almost every consumer transaction these days is a variant of the above.

This is why I have decided to forgo worldly possessions and become a Zen-master.

I'm down to 13 bikes in the garage, now.
Polaris OBark is offline  
Old 02-25-24, 11:54 AM
  #4  
I'm good to go!
 
Iride01's Avatar
 
Join Date: Jul 2017
Location: Mississippi
Posts: 15,397

Bikes: Tarmac Disc Comp Di2 - 2020

Liked 5,007 Times in 3,446 Posts
We all make mistakes. It's okay to feel bad about it. I too would just rack it up to tuition fees for the school of life. Maybe put the pretty cup up on the shelf or use if to hold miscellaneous bolts and screws in your shop.

Campagnolo might should put a caution on it advising not to be used with hot beverages. Last time a decade or so ago when metal cups were the fad at all the restaurants, I too burned my lips on the lip of the cup filled with hot coffee.
Iride01 is online now  
Old 02-25-24, 12:21 PM
  #5  
aged to perfection
Thread Starter
 
mpetry912's Avatar
 
Join Date: Jun 2009
Location: PacNW
Posts: 1,895

Bikes: Dinucci Allez 2.0, Richard Sachs, Alex Singer, Serotta, Masi GC, Raleigh Pro Mk.1, Hetchins, etc

Liked 1,317 Times in 698 Posts
Originally Posted by Iride01
. I too would just rack it up to tuition fees for the school of life. .
I agree with you ! But by now I thought I had paid off the student loans on my PhD from that school

thanks all

/markp
mpetry912 is offline  
Likes For mpetry912:
Old 02-25-24, 12:32 PM
  #6  
Clark W. Griswold
 
Join Date: Mar 2014
Location: ,location, location
Posts: 14,044

Bikes: Foundry Chilkoot Ti W/Ultegra Di2, Salsa Timberjack Ti, Cinelli Mash Work RandoCross Fun Time Machine, 1x9 XT Parts Hybrid, Co-Motion Cascadia, Specialized Langster, Phil Wood Apple VeloXS Frame (w/DA 7400), R+M Supercharger2 Rohloff, Habanero Ti 26

Liked 4,236 Times in 2,833 Posts
The cup is what it is. You don't buy Campagnolo merch for total practicality you buy it because of what it says on there I use my Campy espresso cups purely for decoration and really nothing else (though I also don't drink coffee). In terms of the pedals I would take those back and get them replaced or warrantied or whatever. That is something I would generally cover unless it was clear it was consumer damaged or was many years down the line or something but a new product or new to me product breaking they should cover that.

If you do have an issue with the Campy mug I would reach out to Campy and say hey my mug is tough to use. I generally avoid the "camping" mugs because of that problem so I just use them for cooler beverages or room temp stuff.
veganbikes is offline  
Old 02-25-24, 12:33 PM
  #7  
Senior Member
 
squirtdad's Avatar
 
Join Date: Jul 2006
Location: San Jose (Willow Glen) Ca
Posts: 10,042

Bikes: Kirk Custom JK Special, '84 Team Miyata,(dura ace old school) 80?? SR Semi-Pro 600 Arabesque

Liked 3,034 Times in 1,639 Posts
I learned way back when that metal cups are not good for hot stuff and retaining skin on lips (camping with boy scouts, did you know you can make a fire hot enough to melt glass)
__________________
Life is too short not to ride the best bike you have, as much as you can.





squirtdad is offline  
Old 02-25-24, 12:45 PM
  #8  
Senior Member
 
zandoval's Avatar
 
Join Date: May 2010
Location: Bastrop Texas
Posts: 4,610

Bikes: Univega, Peu P6, Peu PR-10, Ted Williams, Peu UO-8, Peu UO-18 Mixte, Peu Dolomites

Liked 1,720 Times in 1,107 Posts
Two Bad Purchases... Just try to think of how often you have been satisfied with your purchases. All in all it may have just been

Your Turn...

__________________
No matter where you're at... There you are... Δf:=f(1/2)-f(-1/2)
zandoval is offline  
Old 02-25-24, 12:52 PM
  #9  
Happy With My Bikes
 
Chuck M's Avatar
 
Join Date: Sep 2020
Location: Oklahoma
Posts: 2,222

Bikes: Hi-Ten bike boomers, a Trek Domane and some projects

Liked 2,360 Times in 1,140 Posts
I'd return the pedals. And I would have declined the coffee cup. For $50 that cup should have included a roll of bar tape and a couple of inner tubes.
__________________
"It is the unknown around the corner that turns my wheels." -- Heinz Stücke

Chuck M is offline  
Old 02-25-24, 01:00 PM
  #10  
ignominious poltroon
 
Polaris OBark's Avatar
 
Join Date: Jan 2022
Posts: 4,246
Liked 3,582 Times in 1,884 Posts
Originally Posted by Chuck M
I'd return the pedals.​​​​​​
I would have the shop warranty the pedals.


​ And I would have declined the coffee cup. For $50 that cup should have included a roll of bar tape and a couple of inner tubes.
Those would come in handy for insulating the handle.
Polaris OBark is offline  
Old 02-25-24, 01:00 PM
  #11  
Senior Member
 
Join Date: Oct 2023
Location: New Jersey
Posts: 656
Liked 321 Times in 207 Posts
Just wanting to understand your expectations. Despite its lack of practicality, the mug is not a regular dollar store mug. How much did you expect it to be when you put it on the counter?
ScottCommutes is offline  
Old 02-25-24, 01:06 PM
  #12  
Senior Member
 
spelger's Avatar
 
Join Date: Jul 2015
Location: reno, nv
Posts: 2,340

Bikes: yes, i have one

Liked 1,200 Times in 699 Posts
its a mug with paint on it. $12 - $15?
spelger is offline  
Old 02-25-24, 01:16 PM
  #13  
Senior Member
 
Join Date: Oct 2023
Location: New Jersey
Posts: 656
Liked 321 Times in 207 Posts
I would also say this. The last time I was in the bike shop, I got bad service. I spoke up and explained the situation directly when I picked up my bike. The head mechanic diagnosed and fixed my problem immediately and explained that he wished he's gotten my whole story from the beginning.

The reason I say this is because if you don't say something, the shop may assume that you are happy with your purchase. They will also likely continue to sell the mugs at $50. I understand venting on the internet, but there actually is/was a better way to handle this.
ScottCommutes is offline  
Likes For ScottCommutes:
Old 02-25-24, 01:21 PM
  #14  
Senior Member
 
Join Date: Oct 2023
Location: New Jersey
Posts: 656
Liked 321 Times in 207 Posts
Originally Posted by spelger
its a mug with paint on it. $12 - $15?
Stay out of Dick's sporting goods. A shirt with paint (not stitching) and a team/player name was $130.
ScottCommutes is offline  
Likes For ScottCommutes:
Old 02-25-24, 01:32 PM
  #15  
ignominious poltroon
 
Polaris OBark's Avatar
 
Join Date: Jan 2022
Posts: 4,246
Liked 3,582 Times in 1,884 Posts
My custom bike builder sells boutique titanium mugs for $40.
Polaris OBark is offline  
Likes For Polaris OBark:
Old 02-25-24, 01:33 PM
  #16  
The Wheezing Geezer
 
Fredo76's Avatar
 
Join Date: Oct 2021
Location: Española, NM
Posts: 1,143

Bikes: 1976 Fredo Speciale, Rivendell Clem Smith Jr., Libertas mixte

Liked 1,034 Times in 490 Posts
Not wanting to appear a cheapskate is entirely self-curable.
Fredo76 is offline  
Likes For Fredo76:
Old 02-25-24, 01:34 PM
  #17  
only here for the "LIKES"
 
hazetguy's Avatar
 
Join Date: Nov 2004
Location: squirrel cage of anxiety and delusion
Posts: 496
Likes: 0
Liked 2,274 Times in 1,062 Posts
https://www.ebay.com/itm/363343193532
https://www.ebay.com/itm/334608466834

boutique company selling a boutique item.
stop your whining, nobody forced you to buy it.
hazetguy is offline  
Likes For hazetguy:
Old 02-25-24, 01:37 PM
  #18  
Senior Member
 
Join Date: Dec 2004
Posts: 1,218
Liked 771 Times in 457 Posts
Originally Posted by mpetry912
But, not wanting to appear a cheapskate - I paid for both items and returned home.
Well, there's your problem!
You care what other people think.

That's an expensive personality trait.
CrimsonEclipse is offline  
Likes For CrimsonEclipse:
Old 02-25-24, 01:45 PM
  #19  
just another gosling
 
Carbonfiberboy's Avatar
 
Join Date: Feb 2007
Location: Everett, WA
Posts: 19,636

Bikes: CoMo Speedster 2003, Trek 5200, CAAD 9, Fred 2004

Liked 2,002 Times in 1,422 Posts
OTOH, the Campy bottle opener is cool accessory. See if they have one of those when you take the pedals back.
__________________
Results matter
Carbonfiberboy is offline  
Likes For Carbonfiberboy:
Old 02-25-24, 01:54 PM
  #20  
I'm good to go!
 
Iride01's Avatar
 
Join Date: Jul 2017
Location: Mississippi
Posts: 15,397

Bikes: Tarmac Disc Comp Di2 - 2020

Liked 5,007 Times in 3,446 Posts
Yeah, it wouldn't hurt to go back to the shop and ask about the pedals. I'm not quite sure which part it is that snapped. But maybe if it's easily replaceable, they have some other takeoffs or slightly used pedals in a bin that they can get the part off of. And maybe depending on the brand, there is a warranty still in play.
Iride01 is online now  
Likes For Iride01:
Old 02-25-24, 01:57 PM
  #21  
Senior Member
 
bboy314's Avatar
 
Join Date: Dec 2008
Location: Pioneer Valley
Posts: 1,374
Liked 1,083 Times in 543 Posts
Campy upcharge is well known. Ever price their corkscrew? I don’t think not looking cheap is a great reason to buy something.

As for the pedals, take them back to the shop and I’m sure they’ll try to make it right.

Last edited by bboy314; 02-25-24 at 03:42 PM.
bboy314 is offline  
Old 02-25-24, 02:24 PM
  #22  
Senior Member
 
Join Date: Aug 2019
Posts: 1,163
Liked 525 Times in 313 Posts
Originally Posted by Carbonfiberboy
OTOH, the Campy bottle opener is cool accessory. See if they have one of those when you take the pedals back.
That just might be the whole problem, it is not a coffee cup, it is a wine cup.
Pratt is offline  
Likes For Pratt:
Old 02-25-24, 04:30 PM
  #23  
aged to perfection
Thread Starter
 
mpetry912's Avatar
 
Join Date: Jun 2009
Location: PacNW
Posts: 1,895

Bikes: Dinucci Allez 2.0, Richard Sachs, Alex Singer, Serotta, Masi GC, Raleigh Pro Mk.1, Hetchins, etc

Liked 1,317 Times in 698 Posts
Originally Posted by Carbonfiberboy
OTOH, the Campy bottle opener is cool accessory. See if they have one of those when you take the pedals back.
I have the corkscrew and it works very well !

I paid I think 200 bucks for it. It is a precision instrument.

thanks for all the advice gang !

/markp
mpetry912 is offline  
Old 02-25-24, 04:46 PM
  #24  
Senior Member
 
indyfabz's Avatar
 
Join Date: Jan 2010
Posts: 39,710
Liked 16,157 Times in 7,586 Posts
Sometimes aging turns it to vinegar.
indyfabz is offline  
Old 02-25-24, 04:58 PM
  #25  
ignominious poltroon
 
Polaris OBark's Avatar
 
Join Date: Jan 2022
Posts: 4,246
Liked 3,582 Times in 1,884 Posts
Buy a $200 Abby Hanger Alignment Gauge. You will feel better.
Polaris OBark is offline  
Likes For Polaris OBark:

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Your Privacy Choices -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.