Topeak Rep?
11-16-24 | 09:26 AM
#2
Clark W. Griswold
Joined: Mar 2014
Posts: 18,329
Likes: 6,655
From: ,location, location
Bikes: Foundry Chilkoot Ti W/Ultegra Di2, Salsa Timberjack Ti, Cinelli Mash Work RandoCross Fun Time Machine, 1x9 XT Parts Hybrid, Co-Motion Cascadia, Specialized Langster, Phil Wood Apple VeloXS Frame (w/DA 7400), R+M Supercharger2 Rohloff, Habanero Ti 26
You would want to reach out to Todson in the U.S.:https://www.todson.com/pages/contact
They handle Topeak stuff in the U.S. for dealers and are usually pretty helpful but are a bit old school but the issue we had got resolved in the end we just had to reach out again when the parts were in stock instead of just having it already set up in their system so when it comes in what we needed was allocated to us. Not a big deal with Calendars and alerts and the ability to send emails on certain dates and times.
They handle Topeak stuff in the U.S. for dealers and are usually pretty helpful but are a bit old school but the issue we had got resolved in the end we just had to reach out again when the parts were in stock instead of just having it already set up in their system so when it comes in what we needed was allocated to us. Not a big deal with Calendars and alerts and the ability to send emails on certain dates and times.
11-16-24 | 12:45 PM
#3
Top Seeded Amateur
Joined: Dec 2021
Posts: 139
Likes: 205
From: Houston, TX
Bikes: Kestrels, Peugeots, EPX, Scott, Trek, C-dale, Jeunet
I tried to buy Joe Blow pump parts from them. Everywhere on the site states free shipping but when I tried to checkout there was a shipping charge.
I sent an email asking about this but never received a reply.
Hopefully my experience is unique and folks get timely responses.
I sent an email asking about this but never received a reply.
Hopefully my experience is unique and folks get timely responses.
