Bs
05-16-07, 09:12 PM
#26
It is what it is...
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my bike store took good care of me when my fork exploded in the first 10 seconds of my first ride...and then I pounded on it in the woods for 3 hours and brought it back to them really broken. they warrantied it no questions asked. Good bike store...reputable bike store...
05-16-07, 11:00 PM
#27
fart knocker
Join Date: Sep 2006
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I have a truvativ crankset that is doing this right now. I'm going to take it into work and have the mechanic help me look at it.
Stinkin cheap cranks.
Stinkin cheap cranks.
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05-17-07, 01:06 AM
#28
Banned.
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Originally Posted by probable556
You are lucky the crank didn't come off at the wrong time. I just installed a HT II crank yesterday and thought to myself how two allen bolts are keeping this whole thing together...
If i were you i wouldn't use those! It is quite probable they just might fly apart at the wrong time & cause serious injury or death to you.So to be safe you should remove them & give 'em to me.
05-17-07, 06:01 AM
#29
Taking "s" outta "Fast"
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It's a tough retail environment. Even if it is Wet-ears-McNoob coming through the door every day, the customer should expect tight crank arms.
Cranks usually come installed from the factory, so fast assemblers often overlook crank bolt torque. I say the shop eats the cost.
Cranks usually come installed from the factory, so fast assemblers often overlook crank bolt torque. I say the shop eats the cost.
05-17-07, 06:12 AM
#30
Senior Member
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Originally Posted by mtnbiker66
If the shop sold a faulty product to him , then a good shop should upgrade for free. From the first post, it sounded like he stripped the center of the crank arm. Thats not to hard to figure out.
Once they've worked that out, then the shop gets to be the good guy by upgrading the parts without giving away the shop.
If the guy paid for an X level component, why should he get a Y level component? Another brand's X level, sure, but the next one up? Why?
Now, if it keeps happening and the guy's bike keeps breaking, then the shop "owes" him something to make it right, but not on the first issue. Sheesh... where's this sense of entitlement come from?
05-17-07, 02:56 PM
#31
Old School Rad
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So you shoot the "go to the LBS" thing in the foot. Why would you buy from a shop that sold a bike with a defective part then sold you a fix for that part? I don't care if its a less expensive part as long as they make it right.
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Like a circus monkey on a stolen Harley......
Like a circus monkey on a stolen Harley......
05-17-07, 09:07 PM
#32
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Huh?
I said I thought the shop ought to get you an equal part but not a free upgrade. Not for the first repair anyway.
I have no idea what you mean by shooting the "go to the LBS" thing in the foot.
I said I thought the shop ought to get you an equal part but not a free upgrade. Not for the first repair anyway.
I have no idea what you mean by shooting the "go to the LBS" thing in the foot.
