citibike's IT / account / privacy / problem
05-16-14 | 06:29 PM
#1
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Newbie
Joined: May 2014
Posts: 1
Likes: 0
citibike's IT / account / privacy / problem
I was a fan, until I discovered that my billing information is mixed up with the account info of another biker. I lost the key and needed a new one, that's how I discovered that I now have the contact info of a stranger attached to my billing info. So, who has my account info? Citibike has no clue and is refusing to find out (so far) nor am I getting a replacement key. My advice to everyone, check everything on your account, this seemed to be a bigger problem.
05-16-14 | 09:47 PM
#2
Senior Member
Joined: Sep 2008
Posts: 5,929
Likes: 1
From: On the bridge with Picard
Bikes: Specialized Allez, Specialized Sirrus
Moved from Introductions to Northeast Regional.
05-27-14 | 06:00 AM
#3
aka Tom Reingold
Joined: Jan 2009
Posts: 44,344
Likes: 6,641
From: New York, NY, and High Falls, NY, USA
Bikes: 1962 Rudge Sports, 1971 Raleigh Super Course, 1971 Raleigh Pro Track, 1974 Raleigh International, 1975 Viscount Fixie, 1982 McLean, 1996 Lemond (Ti), 2002 Burley Zydeco tandem
Please keep us posted. I signed up a couple of weeks ago and have not received my key yet. I might start making calls today.
__________________
Tom Reingold, tom@noglider.com
New York City and High Falls, NY
Blogs: The Experienced Cyclist; noglider's ride blog
“When man invented the bicycle he reached the peak of his attainments.” — Elizabeth West, US author
Please email me rather than PM'ing me. Thanks.
Tom Reingold, tom@noglider.com
New York City and High Falls, NY
Blogs: The Experienced Cyclist; noglider's ride blog
“When man invented the bicycle he reached the peak of his attainments.” — Elizabeth West, US author
Please email me rather than PM'ing me. Thanks.
05-27-14 | 06:00 AM
#4
aka Tom Reingold
Joined: Jan 2009
Posts: 44,344
Likes: 6,641
From: New York, NY, and High Falls, NY, USA
Bikes: 1962 Rudge Sports, 1971 Raleigh Super Course, 1971 Raleigh Pro Track, 1974 Raleigh International, 1975 Viscount Fixie, 1982 McLean, 1996 Lemond (Ti), 2002 Burley Zydeco tandem
__________________
Tom Reingold, tom@noglider.com
New York City and High Falls, NY
Blogs: The Experienced Cyclist; noglider's ride blog
“When man invented the bicycle he reached the peak of his attainments.” — Elizabeth West, US author
Please email me rather than PM'ing me. Thanks.
Tom Reingold, tom@noglider.com
New York City and High Falls, NY
Blogs: The Experienced Cyclist; noglider's ride blog
“When man invented the bicycle he reached the peak of his attainments.” — Elizabeth West, US author
Please email me rather than PM'ing me. Thanks.
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