Slow Probikekit shipping
#1
Senior Member
Thread Starter
Join Date: Jul 2007
Posts: 58
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Slow Probikekit shipping
Hi,
Anybody else have problems getting stuff from them. They claim they shipped on
Jan 5th but I am still waiting. I have order stuff from them before and its never been
this slow.
thanks
Anybody else have problems getting stuff from them. They claim they shipped on
Jan 5th but I am still waiting. I have order stuff from them before and its never been
this slow.
thanks
#2
Senior Member
Join Date: May 2008
Location: norcal
Posts: 227
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Yup. Ordered some tires on 12/26, they said they shipped 1/5 but have yet to receive them. Every time I email them they just give me some generic response about international shipping and customs. I've never had any problems either, but I think this will be the last time I order from them.
#3
Senior Member
Join Date: Jan 2005
Location: Bay Area CA
Posts: 1,080
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
My one and only order from them took about 40 days to arrive. They gave me a few bs excuses, but I don't think they even processed the order until I emailed them three weeks after it was placed. This was just for a pair of tires that were supposedly in stock. I won't be using them again.
#4
Senior Member
Join Date: Nov 2003
Location: Grass Valley, CA
Posts: 2,544
Bikes: Time RXRS, Specialized Stumpjumper FSR
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Ordered on 1/21 (Friday evening, CA time), shipped 1/24 (Monday), delivered 1/31. No complaint.
#5
Senior Member
Join Date: Jun 2007
Location: Sacramento, CA
Posts: 124
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Ordered some stuff on 12/15 that didn't arrive 'till around 1/20. My experience with them prior had always been good, arrival times less than a week. I don't know if this is an unfortunate new trend or it's just holiday season backup.
#6
Senior Member
Join Date: Jun 2007
Location: Sacramento, CA
Posts: 124
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
#7
cowboy, steel horse, etc
Join Date: Sep 2008
Location: The hot spot.
Posts: 44,889
Bikes: everywhere
Mentioned: 72 Post(s)
Tagged: 1 Thread(s)
Quoted: 12805 Post(s)
Liked 7,723 Times
in
4,094 Posts
It's a crapshoot getting things from other counties. I've had stuff from Canada take a month to get here.
#8
Lost in Nostalgia
Join Date: Sep 2007
Location: Fog City
Posts: 659
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Am I glad for this thread. I've been patiently waiting for tires to arrive and it's been a while. In the past, the shipping was quicker than U.S. mail but this time it's taking forever and I'm getting a little worried.
I emailed them yesterday and they said to "wait a while longer" up to 28 days.
A question. What happens if a order didn't arrive ever?
I emailed them yesterday and they said to "wait a while longer" up to 28 days.
A question. What happens if a order didn't arrive ever?
Last edited by knotty; 02-02-11 at 08:25 PM.
#10
ES&D
Join Date: Oct 2006
Location: Roadieville, USA
Posts: 1,377
Bikes: 3Rensho, Merlin XL, Melton custom, Michael Johnson tandem, Look 481SL, Pedal Force RS
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
oh, wow, deja vu, there's an exact thread like this one happening in a parallel universe...
well, the answer's the same; small, one item order shipped on 1/14 and still waiting. Georges must've found the sweet spot for PBK shipping.
well, the answer's the same; small, one item order shipped on 1/14 and still waiting. Georges must've found the sweet spot for PBK shipping.
#11
RacingBear
They used to be fast, but have been getting slower and slower. Ordered two tires, shipped on 1/9 still waiting...
#13
Senior Member
Join Date: Jan 2007
Location: NorCal
Posts: 1,695
Bikes: Kestrel Talon
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
They've always been good on my shipping, but I haven't ordered from them in about 6 months. I'm wondering if the weather has anything to do with it, or if the stuff just got hung up in customs.
JB
JB
#14
Senior Member
Thread Starter
Join Date: Jul 2007
Posts: 58
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Am I glad for this thread. I've been patiently waiting for tires to arrive and it's been a while. In the past, the shipping was quicker than U.S. mail but this time it's taking forever and I'm getting a little worried.
I emailed them yesterday and they said to "wait a while longer" up to 28 days.
A question. What happens if a order didn't arrive ever?
I emailed them yesterday and they said to "wait a while longer" up to 28 days.
A question. What happens if a order didn't arrive ever?
#15
Tandem Mountain Climber
Join Date: Mar 2007
Location: San Mateo, CA
Posts: 4,104
Bikes: Calfee Tandem, Litespeed Gravel, SuperSix Evo HM, Larry vs. Harry Bullitt (e-cargo)
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 3 Times
in
1 Post
We've always had good luck. Things arriving in about a week.
#16
Family, Health, Cycling
Last Order was ordered on Sunday night 1/16.
Order Showed up Weds 1/26.
No problem here.
Order Showed up Weds 1/26.
No problem here.
#18
Two wheels is two wheels
Join Date: Aug 2005
Location: Brisbane, CA
Posts: 876
Bikes: Pee Wee Herman Special
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
I think it depends on what your order. I placed a second order for tires & tubes that I didn't need till April on 1-27-11 and it just arrived. My crank, bb & WMD must still be in customs.
#19
ES&D
Join Date: Oct 2006
Location: Roadieville, USA
Posts: 1,377
Bikes: 3Rensho, Merlin XL, Melton custom, Michael Johnson tandem, Look 481SL, Pedal Force RS
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Ha ha, OK, in the parallel universe, those guys thought the homeland security guys were still jimmyjacking around with stuff coming through customs up until the week of 1/17-21, since folks have been reporting that orders since then have arrived in a timely fashion
#20
Senior Member
Join Date: Oct 2009
Posts: 2,698
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 7 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
It's not PBK's fault - it's new restrictions put on packages in the UK from the New Year as well as the holiday rush. They were so backlogged it was threatening to shut them down. But, everyone's package is on the way, and if you don't receive it in 28 days they'll send you an identical order for free.
They're a good company - completely absorbing the losses that they're being given by the UK airmail. Be patient.
They're a good company - completely absorbing the losses that they're being given by the UK airmail. Be patient.
#21
Senior Member
Join Date: Apr 2008
Location: San Francisco Peninsula
Posts: 768
Bikes: 1997 Trek 520
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Holiday rush + that terrorist toner cartridge bomb a few months ago really screwed everything up for international shipping to US.
#23
Too Fat for This Sport
Join Date: Apr 2009
Location: Northern California
Posts: 698
Bikes: 2011 Cannondale Supersix
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Like you didn't know, PBK takes forever. I waited almost a month for a set of tires and some schwag, the worse part was running to the door whenever a UPS truck rolled down my street. Talk about heartbreak.
#25
Senior Member
Join Date: Nov 2007
Location: NYC - where bicycles go to die
Posts: 1,313
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
I had a ribble order shipped on 12/16/2010. It arrived last Tuesday (Feb 1). I need a few things again. Do I dare test the waters?