Kudos to the City of Renton
#1
Thread Starter
Laid back bent rider
Joined: Aug 2007
Posts: 1,134
Likes: 0
From: Burien, WA
Bikes: Bacchetta Giro 20
Kudos to the City of Renton
I've been commuting in and through Renton for a number of years, but only since October have I been commuting on my present route, which takes me through more of downtown and up past Coulon park. On this commute, I've had a number of lights that don't detect me and one, at Park and Garden (I'm on Garden crossing Park) where the green cycle is so short that the cross-traffic gets a green when I'm only halfway across the intersection. There have been times when I've had to dodge traffic coming down Park because they didn't realize that I was still in the intersection (how they can miss a big, fat guy on a recumbent lit up like a Christmas tree is another matter entirely) and started through on their green.
Well, after another close call on Wednesday, I decided to do something I've never done before. I looked up the contact information for the City of Renton transportation guys and sent them an e-mail explaining my problems. Much to my astonishment, I got a return e-mail on Thursday letting me know that they had adjusted the timing of the light at Garden and Park, and asking for a little more information about the lights I'm where not being detected. I gave the information they requested and {WOW!!} this morning I was being detected at those intersections and was able to get through the light at Park & Garden without risking my life!! Woot!
So a big Thank You and Good Job to Bob Cavanaugh and David Whitmarsh of the City of Renton! I've never had such responsive service from any government agency
.
Well, after another close call on Wednesday, I decided to do something I've never done before. I looked up the contact information for the City of Renton transportation guys and sent them an e-mail explaining my problems. Much to my astonishment, I got a return e-mail on Thursday letting me know that they had adjusted the timing of the light at Garden and Park, and asking for a little more information about the lights I'm where not being detected. I gave the information they requested and {WOW!!} this morning I was being detected at those intersections and was able to get through the light at Park & Garden without risking my life!! Woot!
So a big Thank You and Good Job to Bob Cavanaugh and David Whitmarsh of the City of Renton! I've never had such responsive service from any government agency
#2
My tank takes chocolate.
Joined: Jun 2005
Posts: 6,344
Likes: 0
From: Olympia, WA
Bikes: Trek 600 series touring bike, Trek 800 hybrid, Bianchi
Yay!
Let this be an example to us all. A lot of politeness, no ranting, and a little pro-action go a long way!
Let this be an example to us all. A lot of politeness, no ranting, and a little pro-action go a long way!
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Feminism is the profound notion that women are human beings.
Feminism is the profound notion that women are human beings.
#3
Lanky Lass
Joined: Sep 2005
Posts: 21,434
Likes: 7
From: Take a deep breath, and ask--What would Sheldon do?
Bikes: Nishiki Nut! International, Pro, Olympic 12, Sport mixte, and others too numerous to mention.
Sometimes it's just a matter of asking the right people, and being nice doesn't hurt a bit.
Great job on your part too, unixpro
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TRY EMPATHY & HAVE LOVE IN YOUR HEART, PERHAPS I'LL SEE YOU ON THE ROAD...
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TRY EMPATHY & HAVE LOVE IN YOUR HEART, PERHAPS I'LL SEE YOU ON THE ROAD...





