Hapsmo911

Fyi

https://www.specialized.com/us/en/safety-notices


Dear Specialized Rider:

At Specialized, safety is our primary concern, and when safety is compromised for the rider, we need to take action.

After careful examination, we've concluded that some model year 2018 Allez, Allez Elite, and Allez Sport model bikes may contain a manufacturing defect in the fork crown which potentially affects safety. Therefore, we've decided to prepare for a recall which will involve replacing the existing fork with a new fork.

By this letter, we're asking riders to stop riding, and our dealers to stop selling, affected bicycles. Even though, to our knowledge, no one has been injured and no regulatory agency has brought this to our attention.

We've already engaged our considerable manufacturing resources to supply high-quality replacement forks, painted to match your bikes. Riders who've purchased these bikes will be our first priority for replacement, followed by our retailers. As riders ourselves, we fully understand and are working hard at finding solutions to minimize your inconvenience. We hope you'll understand and appreciate that we will need time to obtain necessary government approvals and time for our factories to produce a sufficient quantity of forks for the recall.

We assure you that getting you, the rider, back on your bike is our highest priority, and that we're working day and night to make this happen as quickly as possible. As we progress, we'll provide regular updates to you on Specialized.com. And when we begin to deliver replacement forks, we will promptly notify all concerned.

For questions, please contact Specialized Rider Care at 1-800-SBC-4IBD.

On our part, we wish to apologize for this inconvenience.

Mark Schroeder, Director of Engineering

1.weasel

Interesting. I just made a warranty claim with mine and they gave me the option of a new bike or an S-Works frameset, still waiting on the frame to be delivered to the LBS. It was probably a known issue, but the trigger on the recall hasn't been pulled yet.

voyager1

Any idea how long this will take resolve for the dealers? I was looking at a Specialized Allez, but perhaps I should wait a month or two now?

Jofu

Hello Voyager,

Actually retailers can no longer sell affected units on the floor, so you’ll have no choice but to wait even if you’re still interested in buying one...

Replacement forks are expected as late as February, and owners are given precedence over stores, so I would guess you won’t be able to get your hands on an Allez until March 2018

Geoff

voyager1

Hi Geoff,

Thanks for the info. Guess I need to start looking at Trek again.

DoYouDiverge

So you're swapping all the components to the new S-Works frame? Which frame is it? So it's a free upgrade for you basically?

1.weasel

Yep. I made my warranty claim right before the recall, so it may have been easier for the store's rep to send a "new" frame. It's an older, 2015, S-Works Allez frameset. I had already swapped 105 components to my bike, or else I would have probably just taken a new bike replacement. In hindsight, the new bike replacement would have had the same issue anyway. My LBS doesn't have ANY Allez in stock right now. I started a thread about it.