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-   -   What is going on with Garmin Connect? (https://www.bikeforums.net/road-cycling/1208321-what-going-garmin-connect.html)

colnago62 07-25-20 05:12 AM

This goes much deeper than cyclists losing data. I read in an article that Garmin is big in the flight industry for navigation and such. All those services are down also.

bruce19 07-25-20 05:52 AM

Apparently, it's Russians.

https://www.bleepingcomputer.com/new...jDa2q5mUHY3JVQ

Marcus_Ti 07-25-20 06:11 AM


Originally Posted by scott967 (Post 21605746)
Garmin used to have a windows program that you could load all your rides into, also had mapping and could display your routes.

Good info on what happened here: https://www.bleepingcomputer.com/new...omware-attack/

scott s.
.

I pay for Training Peaks...so loss of Connect is minor...had my whole ride history duplicated onto Strava (used for many years), which I then exported and ended my Strava account and imported into TrainingPeaks.

He who laughs last, always has a good backup.

I think I still have a SportTracks license around if SportTracks is even still a thing, come to think of it.

AdkMtnMonster 07-25-20 07:21 AM


Originally Posted by Seattle Forrest (Post 21605721)
As long as I don't lose my history I'll be happy.

History is written by the winners. Pedal faster.

AdkMtnMonster 07-25-20 07:25 AM


Originally Posted by colnago62 (Post 21605922)
This goes much deeper than cyclists losing data. I read in an article that Garmin is big in the flight industry for navigation and such. All those services are down also.


Thats kind of like saying that Trek makes a few bicycles...

Cyclist0108 07-25-20 08:39 AM

Here is DC Rainmaker's how-to guide to upload to other sites like strava, if anyone needs it:

https://www.dcrainmaker.com/2020/07/...he-outage.html

esarhaddon 07-25-20 08:43 AM


Originally Posted by Marcus_Ti (Post 21605968)
I pay for Training Peaks...so loss of Connect is minor...had my whole ride history duplicated onto Strava (used for many years), which I then exported and ended my Strava account and imported into TrainingPeaks.

He who laughs last, always has a good backup.

I think I still have a SportTracks license around if SportTracks is even still a thing, come to think of it.

The SportTracks v3 standalone program has an end-of-life message if you open it up (though it still seems to work) - Zone Five Software | ST3 End of Life Notification

I went to GoldenCheetah as my off-line repository for fitness activities when they said they were killing it last year.

GlennR 07-25-20 10:08 AM


Originally Posted by bruce19 (Post 21605950)

I was told that it's a hoax and not the Russians ;)

deacon mark 07-25-20 12:27 PM

I have a Garmin 910xt and basically you cannot upload it without Garmin Connect. I keep reading of ways to do it but nothing has worked. HELP?

GlennR 07-25-20 01:40 PM


Originally Posted by deacon mark (Post 21606480)
I have a Garmin 910xt and basically you cannot upload it without Garmin Connect. I keep reading of ways to do it but nothing has worked. HELP?

How about waiting a few day when they recover? Your data is still on your device.

How the hell did we all survive before the interweb?

I've been on 3 rides, since they've been down and i'm sure none of them are KOMs, but I won't be sure until Garmin is up.

deacon mark 07-25-20 01:53 PM


Originally Posted by GlennR (Post 21606616)
How about waiting a few day when they recover? Your data is still on your device.

How the hell did we all survive before the interweb?

I've been on 3 rides, since they've been down and i'm sure none of them are KOMs, but I won't be sure until Garmin is up.

Oh I survive just the same just is interesting that the garmin I have does not allow manual uploading even though in the device

I do wish I could have uploaded my 12 marathons from 1988-1997 but was not possible then. I don’t want to run another one to give it a try.

I too just keep riding eventually it will come back. If not no loss glad to ride, friend of mine riding today had accident broke hip just out of surgery. Got to be careful and keep in perspective.

Steve B. 07-25-20 02:15 PM

Saw an article on FB that indicated the hackers want $10 million. Seems many, if not all majors file systems are now encrypted and waiting a release key, if Garmin ponies up. I can only speculate that this infection has been going on for weeks, which likely means any useful backups are corrupt as well, else they would have restored by now. Seems the Garmin exec’s are trying to figure out just how far to bend over.

GlennR 07-25-20 02:28 PM

I've been in IT for 45 years and can tell you the only way to protect your machines 100% is to not allow them on the interweb.

When Garmin comes back we might have to upload the past week or 2 or 3 weeks of data.

Marcus_Ti 07-25-20 02:36 PM


Originally Posted by Steve B. (Post 21606659)
Saw an article on FB that indicated the hackers want $10 million. Seems many, if not all majors file systems are now encrypted and waiting a release key, if Garmin ponies up. I can only speculate that this infection has been going on for weeks, which likely means any useful backups are corrupt as well, else they would have restored by now. Seems the Garmin exec’s are trying to figure out just how far to bend over.

Doubtful....the only thing that slows the proliferation of a bug like this is the read/write speed of mass-storage once it is inside the floodgates. Viruses/malware took down entire NCAA div-1 sized networks in an afternoon a decade or two ago--and everything was far slower back then.

Cyclist0108 07-25-20 02:59 PM

Garmin is claiming there is no indication that data were stolen:

https://www.independent.co.uk/life-s...-a9638131.html

fwiw:


It also confirmed that its inReach service – which uses satellite technology to allow people to keep in touch when they are in distant or hard-to-reach locations – are "fully functional and are not impacted by the outage".

deacon mark 07-26-20 09:00 AM

I finally got the 910xt to upload but it does require a bit of tasking and think. So glad I can do that and not entirely rely on Garmin.

GlennR 07-26-20 09:50 AM

Come on guys... it's just personal cycling statistics. It's not like your retirement account or medical records.

And if the data is so critical to you, you should have a backup in a secure location and not rely on any 3rd party to be the only source and to protect it. The larger the collective data, the larger the target.

If I lost all of my Garmin history, it wouldn't make a difference in my life.

Marcus_Ti 07-26-20 10:19 AM


Originally Posted by GlennR (Post 21607689)
Come on guys... it's just personal cycling statistics. It's not like your retirement account or medical records.

And if the data is so critical to you, you should have a backup in a secure location and not rely on any 3rd party to be the only source and to protect it. The larger the collective data, the larger the target.

If I lost all of my Garmin history, it wouldn't make a difference in my life.

Well I would lose track of how many miles I have on the present chain...

GlennR 07-26-20 10:23 AM


Originally Posted by Marcus_Ti (Post 21607734)
Well I would lose track of how many miles I have on the present chain...

https://www.rei.com/media/bfe12295-f...6?size=646x485

Bah Humbug 07-26-20 10:29 AM


Originally Posted by GlennR (Post 21607689)
Come on guys... it's just personal cycling statistics. It's not like your retirement account or medical records.

And if the data is so critical to you, you should have a backup in a secure location and not rely on any 3rd party to be the only source and to protect it. The larger the collective data, the larger the target.

If I lost all of my Garmin history, it wouldn't make a difference in my life.

They store a lot more than cycling data, if you care to use it for that. Some of it is only calculated server-side, so recent data is unavailable. But hey, glad to know you're not hindered.

msu2001la 07-26-20 11:12 AM


Originally Posted by GlennR (Post 21607689)
Come on guys... it's just personal cycling statistics. It's not like your retirement account or medical records.

And if the data is so critical to you, you should have a backup in a secure location and not rely on any 3rd party to be the only source and to protect it. The larger the collective data, the larger the target.

If I lost all of my Garmin history, it wouldn't make a difference in my life.

I'm not worried about losing my data, nor am I worried about losing access to Garmin's online services for a few days.These are mild inconveniences at best.

What worries me is who else might have access to the trove of personal data that Garmin has.

In addition to the standard online account stuff like phone numbers, IP addresses, billing addresses, email addresses, passwords, credit card info there are some more unique things in the data that Garmin collects via devices and uploads:
Age, height, weight, gender, heart rate, fitness history, power meter readings, GPS verified location tracks, lists of bikes and equipment that we all own, how frequently/far we ride them, who else we ride with, etc. In some cases, emergency contact info. Some devices collect additional data like sleep schedules, VO2 numbers, and so on.

All of that personal data may or may not be in the hands of Russian hackers.

njkayaker 07-26-20 12:54 PM


Originally Posted by msu2001la (Post 21607824)
I'm not worried about losing my data, nor am I worried about losing access to Garmin's online services for a few days.These are mild inconveniences at best.

What worries me is who else might have access to the trove of personal data that Garmin has.

In addition to the standard online account stuff like phone numbers, IP addresses, billing addresses, email addresses, passwords, credit card info there are some more unique things in the data that Garmin collects via devices and uploads:
Age, height, weight, gender, heart rate, fitness history, power meter readings, GPS verified location tracks, lists of bikes and equipment that we all own, how frequently/far we ride them, who else we ride with, etc. In some cases, emergency contact info. Some devices collect additional data like sleep schedules, VO2 numbers, and so on.

All of that personal data may or may not be in the hands of Russian hackers.

It doesn't seem like the ransomware scum care about the data.

Since backups might be compromised, a fair amount of data might be unrecoverable.

Why would Russian hackers care about sleep schedules and VO2 numbers?

Bah Humbug 07-26-20 01:06 PM

If they were after the data itself, they wouldn't announce themselves by encrypting it and demanding ransm; they'd be silently siphoning it off for as long as possible.

Wooderson 07-26-20 01:30 PM


Originally Posted by msu2001la (Post 21607824)
I'm not worried about losing my data, nor am I worried about losing access to Garmin's online services for a few days.These are mild inconveniences at best.

What worries me is who else might have access to the trove of personal data that Garmin has.

In addition to the standard online account stuff like phone numbers, IP addresses, billing addresses, email addresses, passwords, credit card info there are some more unique things in the data that Garmin collects via devices and uploads:
Age, height, weight, gender, heart rate, fitness history, power meter readings, GPS verified location tracks, lists of bikes and equipment that we all own, how frequently/far we ride them, who else we ride with, etc. In some cases, emergency contact info. Some devices collect additional data like sleep schedules, VO2 numbers, and so on.

All of that personal data may or may not be in the hands of Russian hackers.

If you're worried about that information being compromised, you shouldn't upload it to Garmin, or any other service.

msu2001la 07-26-20 02:05 PM


Originally Posted by Wooderson (Post 21608055)
If you're worried about that information being compromised, you shouldn't upload it to Garmin, or any other service.

Of course I know that there's always a risk of data being compromised. That doesn't mean I have to forego any discussion or opinion on it, or accept it as a given outcome.

msu2001la 07-26-20 02:10 PM


Originally Posted by njkayaker (Post 21607996)
It doesn't seem like the ransomware scum care about the data.

Since backups might be compromised, a fair amount of data might be unrecoverable.

Why would Russian hackers care about sleep schedules and VO2 numbers?

Hackers probably don't care about any of it, but they might think it's something they can sell to someone who does.
It doesn't seem like a huge stretch to think that other companies, not to mention health/life insurance companies might be interested in getting their hands on data like this.

Wooderson 07-26-20 02:43 PM


Originally Posted by msu2001la (Post 21608120)
That doesn't mean I have to forego any discussion or opinion on it, or accept it as a given outcome.

I don't think I suggested that you "forego any discussion or opinion", at least I didn't mean to.

njkayaker 07-26-20 03:04 PM


Originally Posted by msu2001la (Post 21608125)
Hackers probably don't care about any of it, but they might think it's something they can sell to someone who does.

If they could sell it, they'd care about it. Who would buy sleep schedules and VO2 numbers?


Originally Posted by msu2001la (Post 21608125)
It doesn't seem like a huge stretch to think that other companies, not to mention health/life insurance companies might be interested in getting their hands on data like this.

Actually, it's kind of nutty to think that insurance companies are going to buy this information from hackers.

Chi_Z 07-26-20 03:04 PM


Originally Posted by Marcus_Ti (Post 21607734)
Well I would lose track of how many miles I have on the present chain...

try probikegarage, it syncs with starva and you can track every little thing on a bike and setting up service reminders

kcblair 07-26-20 05:22 PM


Originally Posted by Chi_Z (Post 21608230)
try probikegarage, it syncs with starva and you can track every little thing on a bike and setting up service reminders

Yep, great app. KB


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