good for you!!! you should let that dishonest seller know that you scored a new frame.

+1 ... email him pics!

I couldnt agree more. They had no obligation whatsoever to do what they did, but did it anyway.

It's made a lifelong customer out of me.

I have a trek 2200 that a few years ago the night before RAGBRAI I decided to clean my bike very well. I cleaned it in detail and much to my surprise I found the front fork was cracked down both back sides. I even found the bonding point of where the legs go from alu. to carbon were cracking there as well.

I gambled and rode the bike the whole week of RAGBRAI with the fork very cracked. My point in this is even as much as I cleaned this bike previously I never really got up so close as to look for cracks anywhere.

Trek did warranty the fork but since the model color change had happened I would have to wait for an extened time for them to paint a fork to match the yellow old one. Trek paid for the cost of me to get a fork of my choice and I switched it to a threadless headset then and went with an Ouzo Pro.

I am not sure that most people would be looking for a cracks on thier frames. I never thought to and have rode now over 20K on this 2200. So before this guy gets compleletly hammered on this as he alread has been.

I know when these intergrated headsets came out our LBS suggested they might be more prone to failing do to the stress of the way they are designed.

I am trying to read the rest of this thread and keep getting errors when I go to the next page?

I personally could see how this could slip by a person if it was covered in paint as you said and only scraped it off to verify the crack. Heck I probably put over a 1K on the cracked fork and never even knew it was cracked.

I hope you get this resolved the right way.

The thread is now reading right. I see your new frame. Cool

I bet the old owner if he did in fact know it was cracked did not realize there was a warranty on the frame.

Regardless, when the crack came to light he bailed. It would have cost him nothing to do the right thing and warranty the frame. He decided to take the money and run instead.

+1 for Specialized. I'll take a harder look next time I buy.

WOW. that's great!!!

My friend bought a Specialized Sirrus which developed a crack in exactly the same place after only 200 miles. He brought it back to the LBS and Specialized sent a rep to look at it. Long story short: Specialized sent my friend a brand new Sirrus "COMP" framset with fork, and an apology. Great company!

Last season our team's bike was the S-Works E5. A couple guys had cracks form at the head/down tube junction, and Specialized replaced the defective E5's with brand-spankin' new S-Works Tarmac SL's.

They're also the only high-end tire manufacturer I know of that has an unconditional satisfaction guarantee. Buy a Specialized tire, and if you don't like it you can return/exchange it. Pretty awesome.

Glad to hear they came through for you in a big way!

Yea, and if he had done the right thing he could have warrantied the frame and sold an 07 brand new allez frame bike for a good bit more than $350

Karma is great.

-D

Good for you and well done Specialized

awesome!

You know, now you have to take a picture of your new frame and send it to the seller. Rub it in a little

congrats flak!

be sure to post a completed pic. post it in here too so i get notification

congrats mate, these are the kind of stories that make us all feel that little bit better

In case there is, who ever it is, kudos to Specalized for stepping up on this one. I know a lot of very happy Specalized owners out there, sounds like there's one more now.

Just an update. Ended up just transferring the parts over and have been riding it for a few weeks now. Love it.



Now the story is finally complete

Wow, that's a hell of a bike now for 350. you ended up being a lucky man.

Great story.

Nice to read such a happy ending!
Bike looks great by the way.

My outlook on the world just went up a tick

SWEET RIDE! Way to go Specialized!