Experience with Niterider Repair Service anyone?
08-29-07, 11:47 AM
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Experience with Niterider Repair Service anyone?
My storm HID got busted from a low speed fall. I just sent my unit to San Diego for repair but so far it's been more than a week, and I have not heard back from them. What's the turn around time for repair at Niterider?
The cord that goes into the headlamp is disconnected so I think it is a simple fix. I would appreciate feedback from people's experience with Niterider's repair service. Thanks.
The cord that goes into the headlamp is disconnected so I think it is a simple fix. I would appreciate feedback from people's experience with Niterider's repair service. Thanks.
08-29-07, 12:02 PM
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Although I've never mailed something to them, I've had positive experiences with their "in field" tech guys at the 24 hours of Moab. I think you'll be ok...I would imagine with the sheer number of lights they have sold over the years, you may be in a bit of a line for service is all. If you have a service repair number of sorts, don't be afraid to give them a call or an email to see what the status is.
08-29-07, 12:39 PM
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Give them a call. I sent in a battery with a wire that had pulled out, the next thing I know there was a new battery on my front porch.
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