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Steering tube broke - what to do

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Steering tube broke - what to do

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Old 11-09-08, 11:32 AM
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Ben FR
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Steering tube broke - what to do

Please take a look at the attached picture where my bike frame broke (I am not going into the details of how this happened). Is this covered by the warranty? How do I go about getting this fixed? Will I need to buy a new frame?

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Old 11-09-08, 11:36 AM
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The details of what you were doing to break your frame are important to knowing weather or not that is covered under the warranty.

What ever you did, musta been pretty hardcore. I am surprised your fork didn't break first.
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Old 11-09-08, 11:40 AM
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Old 11-09-08, 11:41 AM
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Originally Posted by bassplayinbiker View Post
The details of what you were doing to break your frame are important to knowing weather or not that is covered under the warranty.

What ever you did, musta been pretty hardcore. I am surprised your fork didn't break first.
+1. jesus, that looks like the result of something pretty violent. almost looks like the steering column was torn out somehow.
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Old 11-09-08, 11:42 AM
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Is your shop mechanic The Hulk?
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Old 11-09-08, 11:46 AM
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Sorry, it's not covered by the warranty. The good news is that you should be able to repair it with some duct tape!
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Old 11-09-08, 11:46 AM
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that's the head tube... and it's pretty obvious how it broke... bike was attached to car, someone forgot they were going into the garage..... obviously not a designer defect lol
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Old 11-09-08, 11:50 AM
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Homeowners insurance.....
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Old 11-09-08, 11:50 AM
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Originally Posted by Nickshu View Post
Homeowners insurance.....
Someone came along and did that to your rig.
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Old 11-09-08, 11:51 AM
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Originally Posted by BananaTugger View Post
Snap!
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Old 11-09-08, 11:56 AM
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Originally Posted by BananaTugger View Post
Someone came along and did that to your rig.
+1.

that or the garage thing. i've done that one.
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Old 11-09-08, 12:01 PM
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Originally Posted by ben fr View Post
please take a look at the attached picture where my bike frame broke (i am not going into the details of how this happened). Is this covered by the warranty? How do i go about getting this fixed? Will i need to buy a new frame?
1-no

2-you don't

3- yes
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Old 11-09-08, 12:07 PM
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Garage thing was the first thing i thought too.. especially since "i don't want to go into details" means "i effed up"
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Old 11-09-08, 12:08 PM
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Are there any circumstances where this sort of damage would be covered?
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Old 11-09-08, 12:10 PM
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Another JRA* warranty claim.

Bob

*I was Just Riding Along, when all of a sudden.....
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Old 11-09-08, 12:10 PM
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Originally Posted by Ben FR View Post
Are there any circumstances where this sort of damage would be covered?
Homeowners insurance if you specifically listed it in?
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Old 11-09-08, 12:11 PM
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will JRA work?
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Old 11-09-08, 12:13 PM
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Originally Posted by Ben FR View Post
will JRA work?
There is nothing you can do while riding to break a bike in this manner. Cervelo won't buy it.
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Old 11-09-08, 12:21 PM
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i'm just curious - how injured do you guys think I am given that this happened while I was on the bike?
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Old 11-09-08, 12:22 PM
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also - would this be covered if the frame was carbon?
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Old 11-09-08, 12:22 PM
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Originally Posted by Ben FR View Post
i'm just curious - how injured do you guys think I am given that this happened while I was on the bike?
Dead.
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Old 11-09-08, 12:26 PM
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Originally Posted by Ben FR View Post
Is this covered by the warranty?
If you bought it from an authorized Cervelo dealer, talk to them. They may be able to get you an adjustment on a new frame, but probably not a free replacement. If you bought from anyplace but an authorized Cervelo dealer, there is no Cervelo warranty.

Bob
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Old 11-09-08, 12:32 PM
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Old 11-09-08, 12:33 PM
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Originally Posted by Ben FR View Post
i'm just curious - how injured do you guys think I am given that this happened while I was on the bike?
Stop trying to cheat Cervelo. Buy a new frame.
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Old 11-09-08, 12:37 PM
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First of all, you need to provide more information as to what happened. That kind of damage pretty much never happens, so either you did something EXTREMELY ridiculous and got yourself into loads of injury (or not; there are freak cases), or the damage was deliberate.

Until then, I'm considering you a troll.
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