Minion1

BTW, having the brakes set up too close to the rim is a good way to take a header over the bars. Especially in the wet.

radshark

Ask to take out their most expensive bike for a test ride. Be sure to hit every puddle and patch of sand possible then flat spot the rear tire a couple of times.

Young Version

Not with a little dexterity

I set my brakes very close to the rims and have never had a problem. I can "stoppie" in a controlled manner very easily with this setup.

catmandew52

Don't call, text or e-mail offending bike shop. When you are able, write them a letter addressed to the owner.
Re-count your grievance, but don't ask for anything but an explanation. Use employee names if you know them. No business on the face of this earth can afford to lose a paying customer, or the word of mouth that diminishes new customers.

fogrider

you know more than one of them took it out for a ride. from the description of the shop, there were not any high end bikes in the shop. first, I would not have left my bike there for them to mount tires. I might have left the wheels, but really, I would have just took the tires and mounted them myself. then when you picked up the bike, you should always inspect the bike and pointed out the changes immediately. I don't mind someone riding my bikes, i do mind someone abusing it. I would call and talk to the manager just to tell them. Tell him that you're not happy with the way the bike was treated and you're not interested in any excuses or dumb explanations.

I don't like my brakes adjusted because they would set them as tight as possible and I don't like that because my hands are small and I like the feel with the levers with more of a gap to the rim. also this makes it easier to remove the wheels.

embankmentlb

Or this could all be a case of paranoia. Did someone forget their meds?

roadwarrior

Me too...I've always done that.