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Trek Warranty?...

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Old 09-12-11, 02:58 PM
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Originally Posted by critofur
Yes, given the evidence I've provided (the picture), the only way that damage could have occurred is from a force applied to the front wheel towards the back. The damage was not caused by an upward force - I have been saying that myself all along! I thought that was obvious. That does not mean that the bend was caused by collision.
What was that force applied to the front wheel?

If your story is complete and accurate, there are three possibilities:

1) The force resulted from hitting (colliding) with the edge of the pothole.
2) The force resulted from a locked wheel dropping on the pavement (some kind of collision).
3) The front wheel landed on the pavement with the handlebars turned (some kind of collision).

It even could be some combination of these things.

The word "collision" is appropriate.

https://www.thefreedictionary.com/collision

Regardless, the force was applied and the frame is not designed to handle such a force. Regardless of what you did to cause the damage, it's not a warranty issue.

Last edited by njkayaker; 09-12-11 at 03:06 PM.
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Old 09-12-11, 03:00 PM
  #152  
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Anyone else notice that as much as this forum loves to bash Trek that not one person has taken the OP's side in this over Trek? I think that speaks volumes.
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Old 09-12-11, 03:00 PM
  #153  
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Originally Posted by critofur
Yes, given the evidence I've provided (the picture), the only way that damage could have occurred is from a force applied to the front wheel towards the back. The damage was not caused by an upward force - I have been saying that myself all along! I thought that was obvious. That does not mean that the bend was caused by collision.

If you give me a big padded body suit, some kind of super-helmet, and another frame of the same construction that you want destroyed, and transport me to some hilly part of the country (and buy me some good life insurance that covers death in the case of bicycle accidents) I could probably demonstrate to you how the damage occurred without collision and, without locking my brakes. However, that is one detail I'm not sure of - maybe I DID lock my front brakes, but I find it unlikely as I am familiar with the risk of having one's front brakes locked while moving forward on a bicycle My friend's front brakes locked while he was riding down the main street in the tiny town we used to live in - he was thrown right off his bike, flipped in the air, and landed square on his back right smack in front of some people who had just been standing around on the sidewalk and turned to watch as we [tried to] ride past them. They broke out in applause and said "encore". Lucky for my friend he didn't really hit his head on the pavement and he was just fat enough to pad his landing somewhat.



Probably, depends on if I thought the guy was just out to make a few bucks by selling it on eBay, or, if he really was a Trek fan and loved his bike.

Why do people keep calling me "troll" - I was just upset and needed to talk to somebody who understood more about these things than my wife...

Most of you seem decent, but there are certainly some "class A-for-@$$#0!e" netizens here too!
Maybe you could try a little experiment?

Have a strong friend grab the bars with two hands, squeeze the brakes tight, then pick up the front end. Watch the forks very closely while he slams it up and down really hard. They'll flex backwards just a bit with that kind of impact.

Now imagine that same direction of force, only with all the energy of your 170# moving forward at +/-30mph, then impacting the ground in a sharp, jolting motion.

Add in the change of angle to the fork from that force when the wheel gets flattened from the above described impact. It would push the forks even further back.

Finally, take a look at how thin bicycle tubing is, even real-deal-steel. Add in the leverage the double layer of steel at the lugs throws in at the point the tubing bent, and you can begin to imagine how your bike got to look like it does.

It's my opinion that any impact strong enough to deform a wheel like you described is a pretty strong jolt, made worse because it was a forceful and sudden. It's certainly enough energy to overwhelm the frame, that's for sure.


Understand?


Now, just substitute the word "collision" for "impact" above, and you can see why Trek might not see this as a warranty issue. Hopefully, they'll say it nicely.

But hey, at least you got cookies out of the deal!!
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Old 09-12-11, 03:00 PM
  #154  
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Originally Posted by critofur
I guess I'd have to do it myself then.
You'd need to learn how to braze and have a frame jig to make sure the frame is straight. Compared to that, $400+ to have somebody else repair it would be much cheaper.

Originally Posted by critofur
What "good" advice am I not taking?
The good advice you keep not taking is not believe that you deserve a new frame.

Originally Posted by critofur
Some people say just forget about it and move on, others say I should at least see what Trek will do. That's what I'll do [both, one then the other].
You should do this but your expectations should be realistic.

Originally Posted by critofur
I don't see any point in not discussing it further unless I'm running for political office, or applying for a job at your company and I don't want to make myself look worse by continuing to beat a dead horse. I don't like to "drop" topics, I'd rather just continue the discussion so long as other participants are willing to do so.
That boat has sailed. You've already beaten the horse to a pulpy-mess and you have made yourself look worse.

Last edited by njkayaker; 09-12-11 at 03:11 PM.
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Old 09-12-11, 03:08 PM
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please make them stooppp!!
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Old 09-12-11, 03:08 PM
  #156  
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"3) The front wheel landed on the pavement with the handlebars turned."
Yes, I've been saying that's what happened. People who seem to be a little too full of themselves keep saying "that's not possible"...

Originally Posted by LowCel
Anyone else notice that as much as this forum loves to bash Trek that not one person has taken the OP's side in this over Trek? I think that speaks volumes.
I don't agree - it seems to me that about 1/4 of the posters have "taken my side" - I'm not bashing Trek myself anyway.
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Old 09-12-11, 03:09 PM
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Originally Posted by critofur
Yes, given the evidence I've provided (the picture), the only way that damage could have occurred is from a force applied to the front wheel towards the back. The damage was not caused by an upward force - I have been saying that myself all along! I thought that was obvious. That does not mean that the bend was caused by collision.

(extraneous crap deleted)
...
Since you seem to be adamant in deliberately not getting it:



FYI:

https://dictionary.reference.com/browse/collision
col·li·sion
   /kəˈlɪʒən/ Show Spelled[kuh-lizh-uhn] Show IPA
noun
1.
the act of colliding; a coming violently into contact; crash: the collision of two airplanes.
2.
a clash; conflict: a collision of purposes.
3.
Physics . the meeting of particles or of bodies in which each exerts a force upon the other, causing the exchange of energy or momentum.
To wit: your wheel COLLIDED with the ground.
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Old 09-12-11, 03:13 PM
  #158  
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Originally Posted by critofur
"3) The front wheel landed on the pavement with the handlebars turned."
Yes, I've been saying that's what happened. People who seem to be a little too full of themselves keep saying "that's not possible"...
Doing that will damage almost any frame!

It's a really bad thing to do!

And the fact that you did that doesn't make it Trek's fault!

Originally Posted by critofur
I don't agree - it seems to me that about 1/4 of the posters have "taken my side" - I'm not bashing Trek myself anyway.
There isn't any poster who thinks that the damage is under warranty! Not one!
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Old 09-12-11, 03:23 PM
  #159  
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You broke your bike two decades ago. Get over it already.
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Old 09-12-11, 03:26 PM
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Originally Posted by DScott
...Understand?
Yes, I've understood that all along, I'm the one who it happened to after all. It's everal of the other posters who don't seem to understand that - but, maybe you were talking to them not me?

Now, just substitute the word "collision" for "impact" above, and you can see why Trek might not see this as a warranty issue. Hopefully, they'll say it nicely.
I'm not ok with that "creative" use of the word collision.

But hey, at least you got cookies out of the deal!!
Yes, maybe I'll bring a box to the guys at the Trek store.
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Old 09-12-11, 03:32 PM
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Originally Posted by critofur
Yes, I've understood that all along, I'm the one who it happened to after all.
No, you don't understand.

You still think that the damage is under warranty. Whether people use "hit", "impact", "collision" is not important.

You caused the damage by using the frame in a way it was not intended to be used. No frame is intended to be used in that way.

Originally Posted by critofur
I'm not ok with that "creative" use of the word collision.
It's not "creative".

It's damage caused by hitting/impacting the ground sideways. That's a form of collision. It's just like colliding into a wall (it has the same exact effect).

The real issue is that the damage was caused by that impact, not by a defect in the frame.

Last edited by njkayaker; 09-12-11 at 03:39 PM.
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Old 09-12-11, 03:52 PM
  #162  
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A friend rode his Landshark into a large potted plant and bent the top and down tubes, a little worse than the pics. He sent it to Landshark and they replaced the tubes for around $500, including custom paint.
For that Trek it would be better to buy a new frame, even a Soma, for around $400, or less.
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Old 09-12-11, 03:55 PM
  #163  
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Using the English language the way people expect it to be used is important in situations like this. "Collision" implies running into someone when talking about locomotion on the road, be it car, bicycle, train, whatever.

Not understanding why I would be upset hearing the acusation that the damage was caused by "collision" is unreasonable, perhaps even dense.

Some frames would be perfectly fine with that kind of manuever - I was certainly surprised to find out mine wasn't. That does not mean that I thought the frame was defective - the closest I ever came to saying that was in my complaint about people who kept insisting that I must be wrong about how the damage was caused!
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Old 09-12-11, 03:57 PM
  #164  
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Originally Posted by critofur

I'm not ok with that "creative" use of the word collision.
Then you aren't okay with REALITY.

The damage you did to that frame wouldn't be covered under warranty when the frame was relatively new and you just damaged it, 20 years late still doesn't make the frame damage covered under warranty. You refuse to accept the fact that the way you rode that bike (misuse) caused that damage but you refusing to accept that doesn't change the fact that your warranty claim has been denied, will be denied in the future and would have been denied 20 years ago when that damage happened.
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Old 09-12-11, 03:57 PM
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Let it go, man. Let it go.
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Old 09-12-11, 03:57 PM
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A note to people complaining about the thread: please stop there is no call for it, it's not like air pollution which you have to actively avoid by wearing a mask or staying inside... Just ignore my thread if you don't like it. I've not done anything particularly wrong. People are making plenty of wrong assumptions about me and what I'm saying.

This thread is nowhere near as bad as a daytime soap opera.

Thank you.
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Old 09-12-11, 04:03 PM
  #167  
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Originally Posted by critofur
I don't agree - it seems to me that about 1/4 of the posters have "taken my side" - I'm not bashing Trek myself anyway.
Are you looking at the same thread the rest of us are? I haven't seen anyone take your side on this.
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Old 09-12-11, 04:04 PM
  #168  
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Originally Posted by critofur
Using the English language the way people expect it to be used is important in situations like this. "Collision" implies running into someone when talking about locomotion on the road, be it car, bicycle, train, whatever.
Most people wouldn't expect this damage to be covered under warranty. Think of it like this, if you took that bike off road and bunny hopped some tree roots, a few boulders ect this type of damage could/would probably occur. That would be considered misuse and a collision...a collision with the ground in a way not intended by the manufacturer when the bike was produced.

But you still refuse to see there is any other way of looking at this, so I don't know what else to tell you. Too bad your frame broke, next time buy a mountain bike to bunnyhop obstacles with.
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Old 09-12-11, 04:04 PM
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..
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Old 09-12-11, 04:06 PM
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7 pages......Is there nothing that will get through to this guy?.....
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Old 09-12-11, 04:14 PM
  #171  
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Originally Posted by critofur
Using the English language the way people expect it to be used is important in situations like this. "Collision" implies running into someone when talking about locomotion on the road, be it car, bicycle, train, whatever.
No, it means impacting into something. You impacted the road sideways.

Originally Posted by critofur
Not understanding why I would be upset hearing the acusation that the damage was caused by "collision" is unreasonable, perhaps even dense.
The damage was caused by something (sideways impact with the ground) the frame was not designed to handle. That is the thing you need to understand. The fact that "collision" was being used instead of "impact" to describe it is not important.

Originally Posted by critofur
Some frames would be perfectly fine with that kind of manuever - I was certainly surprised to find out mine wasn't.
It's a crap shoot. Maybe some mountain bike frames would handle it better but we aren't talking about mountain bikes.

Originally Posted by critofur
That does not mean that I thought the frame was defective - the closest I ever came to saying that was in my complaint about people who kept insisting that I must be wrong about how the damage was caused!
The only thing that is under warranty is manufacturing defects.

In this case, the damage was your fault/responsibility. Thus, it's not under warranty.
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Old 09-12-11, 04:39 PM
  #172  
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And with that, this thread has been circling the drain for a while now, so it is closed.
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