Probikekit - poor "customer service"
08-30-12, 11:49 PM
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Probikekit - poor "customer service"
two defective cycling computers and 4-months later i'm waiting for a refund. Anyone else had problems with these guys???
08-31-12, 12:20 AM
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1. Welcome to bikeforums.net.
2. As refreshing as it is to hear someone badmouth an online retailer for a change, you might have more credibility if you contriute something else besides complaints. (All five of this joker's posts are pasted shotgunnings of this same complaint.)
3. PBK is known for cheap prices and mediocre service. You chose to save money instead of good service. 4. Give an LBS a try if you want good service.
5. I have a feeling I'm shoveling bricks into the Grand Canyon here, as you probably just joined to badmouth PBK and will never even see this.
haha
2. As refreshing as it is to hear someone badmouth an online retailer for a change, you might have more credibility if you contriute something else besides complaints. (All five of this joker's posts are pasted shotgunnings of this same complaint.)
3. PBK is known for cheap prices and mediocre service. You chose to save money instead of good service. 4. Give an LBS a try if you want good service.
5. I have a feeling I'm shoveling bricks into the Grand Canyon here, as you probably just joined to badmouth PBK and will never even see this.
haha
08-31-12, 12:40 AM
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a couple of Cateye wireless computers. i'm not questioning the quality of Cateye - in the past i've never had an issue with this brand - its the customer service at Probikekit that has become an issue. 4-months later and i'm still trying to finalise the transaction, either by way of a refund or providing a voucher for future purchases.
08-31-12, 01:14 AM
#5
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Additionally, many folks here buy from PBK with no problems.
08-31-12, 09:21 AM
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Bikes: '09 Felt F55, '84 Masi Cran Criterium, (2)'86 Schwinn Pelotons, '86 Look Equippe Hinault, '09 Globe Live 3 (dogtaxi), '94 Greg Lemond, '99 GT Pulse Kinesis
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Geez, Cateye makes good stuff. Two of them? Maybe it's something you're doing wrong.
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