BD Windsor The Hour issue
#1
Thread Starter
Junior Member
Joined: May 2013
Posts: 19
Likes: 0
From: Boulder, CO
Bikes: Windsor The Hour ~ Trek FX 7.3
BD Windsor The Hour issue
Hey there.
First post and first foray into fixed gear.
My WTH just arrived today and as I am putting it together I find that the front left drop out is bent and will not accept the wheel. I will attach a picture, but it was hard to capture on camera. I have put in an email to BD customer service and am awaiting their reply as to how to proceed. While waiting for their response, I thought that I would check in here.
One question I have is should I proceed with putting the rest of the bike together? I am wondering if anyone has dealt with a similar issue and do they just replace the fork or the whole bike? If it is going to be the whole bike then there is no need to finish putting it together.
My other question would be, if they are going to just replace the fork, would it be a horrible idea to try and bend the drop out back into reasonable shape?
I sure would like to ride my new bike....
TIA for the responses!
First post and first foray into fixed gear.
My WTH just arrived today and as I am putting it together I find that the front left drop out is bent and will not accept the wheel. I will attach a picture, but it was hard to capture on camera. I have put in an email to BD customer service and am awaiting their reply as to how to proceed. While waiting for their response, I thought that I would check in here.
One question I have is should I proceed with putting the rest of the bike together? I am wondering if anyone has dealt with a similar issue and do they just replace the fork or the whole bike? If it is going to be the whole bike then there is no need to finish putting it together.
My other question would be, if they are going to just replace the fork, would it be a horrible idea to try and bend the drop out back into reasonable shape?
I sure would like to ride my new bike....
TIA for the responses!
#2
Senior Member
Joined: Apr 2015
Posts: 1,102
Likes: 2
From: Morris County, NJ
Bikes: 90's Bianchi Premio, Raleigh-framed fixed gear, Trek 3500, Centurion hybrid, Dunelt 3-spd, Trek 800
Hey there.
First post and first foray into fixed gear.
My WTH just arrived today and as I am putting it together I find that the front left drop out is bent and will not accept the wheel. I will attach a picture, but it was hard to capture on camera. I have put in an email to BD customer service and am awaiting their reply as to how to proceed. While waiting for their response, I thought that I would check in here.
One question I have is should I proceed with putting the rest of the bike together? I am wondering if anyone has dealt with a similar issue and do they just replace the fork or the whole bike? If it is going to be the whole bike then there is no need to finish putting it together.
My other question would be, if they are going to just replace the fork, would it be a horrible idea to try and bend the drop out back into reasonable shape?
I sure would like to ride my new bike....
TIA for the responses!
First post and first foray into fixed gear.
My WTH just arrived today and as I am putting it together I find that the front left drop out is bent and will not accept the wheel. I will attach a picture, but it was hard to capture on camera. I have put in an email to BD customer service and am awaiting their reply as to how to proceed. While waiting for their response, I thought that I would check in here.
One question I have is should I proceed with putting the rest of the bike together? I am wondering if anyone has dealt with a similar issue and do they just replace the fork or the whole bike? If it is going to be the whole bike then there is no need to finish putting it together.
My other question would be, if they are going to just replace the fork, would it be a horrible idea to try and bend the drop out back into reasonable shape?
I sure would like to ride my new bike....
TIA for the responses!
Use two 3/8" bolts, about 2" long, to check your accuracy. Fasten them to the dropouts with nuts, pointing their ends toward each other. You'll see if they align properly. If not, take them out and tweak some more with the wrench.
You'll be on the road much sooner this way.
#3
Thread Starter
Junior Member
Joined: May 2013
Posts: 19
Likes: 0
From: Boulder, CO
Bikes: Windsor The Hour ~ Trek FX 7.3
Thanks for the reply. I am obviously "new bike" over thinking it. BD said the same thing and offered to credit me $35 if I was okay with fixing it. Fixed.
So, hey all! New to the forum. Just got a WTH...
So, hey all! New to the forum. Just got a WTH...
#4
Senior Member
Joined: Apr 2015
Posts: 1,102
Likes: 2
From: Morris County, NJ
Bikes: 90's Bianchi Premio, Raleigh-framed fixed gear, Trek 3500, Centurion hybrid, Dunelt 3-spd, Trek 800
#6
I'm not sure if the fork has spun around and you just sat the handlebars on top or if you're installing them that way...if you're installing them that way, the fork is backwards. Just an FYI.
#7
Thread Starter
Junior Member
Joined: May 2013
Posts: 19
Likes: 0
From: Boulder, CO
Bikes: Windsor The Hour ~ Trek FX 7.3
I am really loving the bike! Albeit, still getting a hang of the nuances. It is really sparking a renewed passion for riding. 52 years old with decades of riding different disciplines. However, for the last five years or so I have mainly just commuted and did some fair weather back road rides. Finding fixed-gear has me back to thinking about riding all the time. Very exciting!
Attaching a picture(s) of what she looks like now, although I have since switched the cog to a Surely 17t...
#8
Veteran Racer


Joined: Jul 2009
Posts: 11,855
Likes: 913
From: Ciudad de Vacas, Tejas
Bikes: 34 frames + 80 wheels
#9
This was the bike to get me back into riding as well. Same color and everything.
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