stendhalian

Does anyone know what's the deal with house of track? They don't post a physical address, but say they are located in Vegas. I am trying to found out their international shipping rates, I live in Canada, and they don't seem to be answering their phone and there is no message service. I've read elsewhere they have gone through some troubles, been late to answer emails, etc.

Does anyone have the low down?

Cheers!

pitboss

Please...not...again

go to a reputable site:
www.businesscycles.com
www.worldclasscycles.com
or any of the others in the sticky above..
you will be much happier

stendhalian

ahh, come on! help a brother out!

stendhalian

so, should i kiss my $ 60 USD goodbye?

pitboss

hell no - file a claim with your CreditCard company. Get your money back.

stendhalian

thanks man, i'm getting on it right now. my impulses got the best of me, damn!

pitboss

no worries - glad you piped up in here! I think most people would agree here with my sentiments: at one time, HouseOfTrack might have been worthwhile. Now, it is all about disrepair and shoddy, lack-luster service - or so the winds tell us.

freddiesan

Don't order from Neal. I've been waiting a month now for my stuff and nothing has happened. He has been telling me every week that "next week I'll send your stuff". My patience is over now and I have a lot of patience. Paypal is probably going to hear from me so that I'll get my money back.

stendhalian

calling pay-pal now...

stendhalian

damn, they can't retract my payment because "seller has a legitimate email address registered with paypal"

ugh. who knows...maybe this is the week that house of track actually get's their **** together, and contacts me with the shipping rate and sends my stem off on time? ha! yeah right!

pitboss

I was going to say "Keep us posted" - but that place has worn out its welcome here...unfortunately.

slopvehicle

If you've waited a reasonable amount of time and recieved nothing, I think PayPal will help you out.

I've only done it with auction goods, but I think they'll protect you. It might take awhile for 'em to review the situation.

stendhalian

That was the last time i make an online purchase without searching these forums for 2nd, 3rd, and 4th opinions first. My retro-active search has come up with alot of dirt on these sheisty cats...**** am i ever pissed!!!

I can't stand crap business practices, especially when the business owner whines and asks for sympathy and patience from those they've ****ed over. I have a long background in the skateboarding scene, and have heard plenty of excuses, pleas for forgivness, etc from people who claim to be supporting the "scene" and the little guy. They act all stepped upon by the industry at large (in this case EAI I suppose...)
and are very prone to "meltdowns" and schizoid behaviour. Lesson learned.

freddiesan

You're not alone! I just sent in my complaint to Paypal. It's been exactly one month since the purchase and nothing has happened. Paypal only accepts complaints withing 45 days. If you don't get your money back with PayPal's help you can contact your credit card supplyer after that to try to get your money back. You can't do both though. Good luck stendhalian!

genericbikedude

Neal is a tweaker.

stendhalian

...finally got a hold of them on the phone. I spoke to Patti? Neal was nowhere to be found. Anyway, she told me Neal had multiple paypal addresses (!!??) and the one I sent the loot to was listed incorrectly on the sight so he wanted to refund me, yadda yadda, blah, blah blah. Patti claimed to know nothing about paypal so was unable to help me. In the end my frustration got the best of me...it turned out what I wanted was not even in stock and like hell I was going to wait for this specific part and wait for them to contact me...the whole deal was beyond sketchy (Their whole attitude may be considered refreshing for it's casualness, but when dropping serious dough, serious for me, I want to be dealt with in a serious and business-like manner) so I just told her NOT to claim the money I sent, leave it alone, don't send me anything and that I was going to deal with someone else. Thank you and goodnight!

I mean, I am sure they are great people, they just don't instill alot of confidence in the money and product handling department.

** oh yeah, there was a dog barking alot in the background and i got this wierd mental image of tumbleweeds blowing around (probabley from the dead air on the phone) and empty shelves covered with dust and a sping loaded screen door slapping back and forth...

MLPROJECT

neal is off his rocker. his business reflects this.

baxtefer

i still think that Neal/Patti are the same person.

MLPROJECT

haha... that'd make it even better if he had two personalities

stendhalian

split personality? today it was patti? tommorrow it's neal?

no wonder "she" said she didn't know where neal was...

na975

i bought from houseof track, didn't have a problem but still i was leary.

shants

talk to me about neal some night over a 40 of wild cat and a bag of blow. i have stories.

stendhalian

my impression has been something like too much yage or datura tea, like, minimum
5 day long trips where a friendly handler is required to watch over you so you don't disappear
forever into your own mind...

icithecat

Have you noticed that 'Houseofcrack.com' now wants you to register your email address to get 'special offers'? What next?

stendhalian

Pay Pal account fully refunded...end of thread.