Wound-up Fork Problem
11-29-09 | 08:40 AM
#26
Thread Starter
Member
Joined: Sep 2005
Posts: 40
Likes: 0
From: Michigan
Bikes: Gunnar Sport, Da Vinci Global Venture
Update: we received our tandem back with a brand new wound-up fork for a our Davinci. Randy from Continental had it all set and ready to ride, he waso very apologetic for the delay. Looks like a whirl-wind tour, our fork wen from Detroit Metro area to Colarado (Davinci)--> to wound-up--> to Davinci , davinci --> Continetal bike shop--> me. My total cost $ 0.0
I guess next time I write I will have to say we doubled our mileage (based on the adventures of my new wound-up disk carbon fork). with winter around the corner and a stoker that has minimum temperature requirements, we will not be able to test until the spring. The good news: if you buy quality from shops and company's that stand by their products and customer satisfaction it pays off.
I know we pay more for LBS support, but we need them, or soon the will die via the net if we do not take care of them.
Take care.
I guess next time I write I will have to say we doubled our mileage (based on the adventures of my new wound-up disk carbon fork). with winter around the corner and a stoker that has minimum temperature requirements, we will not be able to test until the spring. The good news: if you buy quality from shops and company's that stand by their products and customer satisfaction it pays off.
I know we pay more for LBS support, but we need them, or soon the will die via the net if we do not take care of them.
Take care.
We have a two year old Davinci with front and rear disc brakes. While on a ride about a month ago, another rider questioned if my fork was cracked. I looked at it and thought it was just a reflection. Playing it safe, I took it to the shop that I purchased the bike from for an inspection and they too thought it was cracked. They sent the fork back to Davinci who subsequently sent it to Wound-up
I found out that it is cracked and I am awaiting for wound-up to decide if it is under warranty. I sure hope it is under Warranty, we only have about 1500 miles it and we have never hit anything, never ride hard nor crashed. Couple of questions for this esteemed group:
a. How long should it take for wound-up to tell the shop if it is covered or not under warranty
b. Have any of you also experienced fork failure after 1500 miles?
I found out that it is cracked and I am awaiting for wound-up to decide if it is under warranty. I sure hope it is under Warranty, we only have about 1500 miles it and we have never hit anything, never ride hard nor crashed. Couple of questions for this esteemed group:
a. How long should it take for wound-up to tell the shop if it is covered or not under warranty
b. Have any of you also experienced fork failure after 1500 miles?
11-29-09 | 10:57 AM
#27
Update: we received our tandem back with a brand new wound-up fork for a our Davinci. Randy from Continental had it all set and ready to ride, he waso very apologetic for the delay. Looks like a whirl-wind tour, our fork wen from Detroit Metro area to Colarado (Davinci)--> to wound-up--> to Davinci , davinci --> Continetal bike shop--> me. My total cost $ 0.0
I guess next time I write I will have to say we doubled our mileage (based on the adventures of my new wound-up disk carbon fork). with winter around the corner and a stoker that has minimum temperature requirements, we will not be able to test until the spring. The good news: if you buy quality from shops and company's that stand by their products and customer satisfaction it pays off.
I know we pay more for LBS support, but we need them, or soon the will die via the net if we do not take care of them.
Take care.
I guess next time I write I will have to say we doubled our mileage (based on the adventures of my new wound-up disk carbon fork). with winter around the corner and a stoker that has minimum temperature requirements, we will not be able to test until the spring. The good news: if you buy quality from shops and company's that stand by their products and customer satisfaction it pays off.
I know we pay more for LBS support, but we need them, or soon the will die via the net if we do not take care of them.
Take care.
