Returning My Randonee
#1
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From: Essexville, MI
Bikes: Novara Randonee
Returning My Randonee
Last August I purchased a 47cm Randonee for my girlfriend and a 52cm for myself. The only other size in stock was a 57cm which felt too big. I took the 52cm for a lengthy test ride and it actually felt pretty good. They had a sale going on so I pulled the trigger and brought it home.
After replacing the orginal foam saddle with a Brooks B.17, I just haven't been able to get the fit right. The Brooks appears to sit about 3/4" to 1" forward compared to the original saddle, which puts my rear end right on the rivets. I've tried 3 different stems which haven't done much to solve my problem. After talking to the REI bike shop guy this morning, he said he was surprised that they let me leave with a 52cm based on my height (5' 10"ish). I should have tried a 55cm, but due to the sale and lack of stock, I got too excited and went with what they had.
So, tonight I have to strip the saddle, fenders, pedals, bottle cages, cycle computer and everything else that I enjoyed mounting. It's a little difficult admitting defeat, but I don't see the bike ever fitting correctly. I'll get a full refund, which is nice, but I'm back to square one. I need to find a decent Trek, Surley or whatever and this time I'll take extra time to make sure it fits. Lesson(s) learned...
Anyone have any experience with the '09 Randonee? It doesn't look quite the same.
After replacing the orginal foam saddle with a Brooks B.17, I just haven't been able to get the fit right. The Brooks appears to sit about 3/4" to 1" forward compared to the original saddle, which puts my rear end right on the rivets. I've tried 3 different stems which haven't done much to solve my problem. After talking to the REI bike shop guy this morning, he said he was surprised that they let me leave with a 52cm based on my height (5' 10"ish). I should have tried a 55cm, but due to the sale and lack of stock, I got too excited and went with what they had.
So, tonight I have to strip the saddle, fenders, pedals, bottle cages, cycle computer and everything else that I enjoyed mounting. It's a little difficult admitting defeat, but I don't see the bike ever fitting correctly. I'll get a full refund, which is nice, but I'm back to square one. I need to find a decent Trek, Surley or whatever and this time I'll take extra time to make sure it fits. Lesson(s) learned...
Anyone have any experience with the '09 Randonee? It doesn't look quite the same.
#3
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From: Essexville, MI
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I bought the '08 Randonee, which they no longer stock (forgot to mention that), and I got it on sale. I would have to pay full retail ($300 more) for the '09 model. They don't have a single 55cm '08 Randonee in their database.
#5
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From: Essexville, MI
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#6
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From: Rochester, MN
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asromek...I returned my 08 (55cm) Randonee to the Minneapolis store about 2 weeks ago. If it's still there you might be able to work out an exchange and have them ship between stores.
#7
There's a 54cm LHT from last year at my LBS Hiawathacyclery.com. They're on bike vacation right now but if you call I'm sure they'll box and ship.
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#8
ah.... sure.
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From: Whidbey Island WA
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Think about this..................... if the surly does not fit you or your not happy with it..... can you take it back months later for a full refund? Great reason to consider going that route again. Get a 09 Randonee from Rei and give it a whirl in a 55.
#9
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From: Essexville, MI
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Why did you return it? How many miles were on it? If you don't mind me asking.
#10
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From: Essexville, MI
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I called the Roseville and Bloomington locations. Roseville didn't have it and Bloomington said they wouldn't have it on the floor since it was a returned used item. If it did show up and become available for sale, I would be responsible for paying to have it taken apart, shipped and reassembled, and the sale would be final (no return policy on used items, apparently). They took my name and number and will call if it becomes available. So, we'll see. I may check out an '09 this weekend.
I was going to ask if anyone on the boards has seen one lately, but I thought "Nawww... there's no way I'd be that lucky!"
I was going to ask if anyone on the boards has seen one lately, but I thought "Nawww... there's no way I'd be that lucky!"
#11
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From: Seattle, Washington, USA
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#12
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From: Rochester, MN
Bikes: 91 Specialized Sirrus, 96 Gary Fischer, 08 Specialized Roubaix Elite, 2010 Specialized Tricross Sport
asromzek, Sorry I should have said the Bloomington store. It's all original and I rode it about 150 miles. The only problem with it is the seat tube clamp needs replacement as the seat would slide down. Depending on the cost to ship it might be a better deal than the 09. Personally I like the looks of the 08 better. Good luck either way.
#13
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From: Essexville, MI
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I have a feeling that I won't hear much from them. The guy I talked to a the Roseville store mentioned that the Bloomington location had a "garage sale" very recently, so it may have been sold there. If I don't hear anything by the weekend, then I'll assume it's gone.
The '09 Randonee is not nearly as attractive as the '08 version. I'm also a little skeptical about the stem, since I already have 3 spare stems (from screwing around) and it doesn't look easy to mount any them. Aside from that, I think it's worth a shot. I think I can look past some of the... ugliness... as long as it fits correctly.
The '09 Randonee is not nearly as attractive as the '08 version. I'm also a little skeptical about the stem, since I already have 3 spare stems (from screwing around) and it doesn't look easy to mount any them. Aside from that, I think it's worth a shot. I think I can look past some of the... ugliness... as long as it fits correctly.
#14
ah.... sure.
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From: Whidbey Island WA
Bikes: Specialized.... schwinn..... enough to fill my needs..
Just swap out the stem with one you have and problem solved. I just checked it out online and I think it looks pretty sharp. At least when compared to a LHT
#15
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From: San Francisco, CA
Brooks saddles have short rails. You can try a long set-back seatpost, which will allow you to move the saddle further back than your current setup. Maybe this in combination with a long stem will make the reach feel better for you.
Good luck!
Good luck!
#16
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From: Essexville, MI
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I'm going to test ride a 55cm '09 Randonee this weekend. I'd like to compare the '08 vs. '09 specs side by side, but I can't find the '08 specs now that they don't sell the bike anymore. Anyone have them lying around? Geometry, drive train and brake specs is what I'm really after.
I also did an experiment and put my girlfriend on the 52cm frame after making a few adjustments. She didn't want to try since she thought the 47cm felt fine, but I managed to talk her into it. Sure enough, she felt a lot more comfortable on the 52cm. After a few more adjustments she said the 52cm was much better than the 47cm and that I was right (which happens once in a while!). So, the smaller frame will be going back.
I talked to a couple of bike shops yesterday about Surlys, and they all agreed that I would probably fit best on a 54cm or maybe better on a 56cm, based roughly on my height and build. After a few visits to my LBS, I'm not so sure about how well they'll be able to correctly fit a touring bike. I just didn't get a good... vibe... when talking with them. The shops I called were all more than an hour away (closest Surly dealers) and all seemed like they were much more on the ball when it came to fitting a touring bicycle. I'm getting the impression that it will be worth the drive and money to visit one of them for a fitting.
I also did an experiment and put my girlfriend on the 52cm frame after making a few adjustments. She didn't want to try since she thought the 47cm felt fine, but I managed to talk her into it. Sure enough, she felt a lot more comfortable on the 52cm. After a few more adjustments she said the 52cm was much better than the 47cm and that I was right (which happens once in a while!). So, the smaller frame will be going back.
I talked to a couple of bike shops yesterday about Surlys, and they all agreed that I would probably fit best on a 54cm or maybe better on a 56cm, based roughly on my height and build. After a few visits to my LBS, I'm not so sure about how well they'll be able to correctly fit a touring bike. I just didn't get a good... vibe... when talking with them. The shops I called were all more than an hour away (closest Surly dealers) and all seemed like they were much more on the ball when it came to fitting a touring bicycle. I'm getting the impression that it will be worth the drive and money to visit one of them for a fitting.
#17
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From: Victoria, BC
Bikes: Surly Krampus, Surly Straggler, Pivot Mach 6, Bike Friday Tikit, Bike Friday Tandem, Santa Cruz Nomad
I'm going to test ride a 55cm '09 Randonee this weekend. I'd like to compare the '08 vs. '09 specs side by side, but I can't find the '08 specs now that they don't sell the bike anymore. Anyone have them lying around? Geometry, drive train and brake specs is what I'm really after.
Don't you still have two 2008 Randonees to look at to confirm the spec from that year?
#18
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I talked to a couple of bike shops yesterday about Surlys, and they all agreed that I would probably fit best on a 54cm or maybe better on a 56cm, based roughly on my height and build. After a few visits to my LBS, I'm not so sure about how well they'll be able to correctly fit a touring bike. I just didn't get a good... vibe... when talking with them. The shops I called were all more than an hour away (closest Surly dealers) and all seemed like they were much more on the ball when it came to fitting a touring bicycle. I'm getting the impression that it will be worth the drive and money to visit one of them for a fitting.
I'm 5'9 1/2" and ride a 56cm road bike and LHT. I have size 11 ft and long arms and the fit is perfect. I've known guys taller than me with short legs who rode 54cm frames with 125cm road stems who were also fitted perfectly.
It's too bad the LHT doesn't come with a 26" wheel version in the larger sizes. I'm fine with the 700c wheels but a 26" wheel is a better overall compromise for strength and weight in the fatter tire sizes.
#19
there seems to be a tendency to fit folks on too small of bikes after the mtn biking boom where high bb and large crotch clearance required smaller frames. I recall in the 70's and 80's a lot of folks getting road bikes were getting larger frames than ideal simply because they weren't accustomed to drop bars and a road position.
Personally I like a smallish frame with the bars 4-5" below the saddle. This works fine for me for everything from short around town rides to centuries to multi-month tours. But as I said, different strokes.
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#20
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Different strokes. I tend to think that folks in the touring community are buying larger frames than I personally would prefer and then still adding all kinds of spacers and stuff to get the bars even higher.
Personally I like a smallish frame with the bars 4-5" below the saddle. This works fine for me for everything from short around town rides to centuries to multi-month tours. But as I said, different strokes.
Personally I like a smallish frame with the bars 4-5" below the saddle. This works fine for me for everything from short around town rides to centuries to multi-month tours. But as I said, different strokes.
whew,,when I weighed 50lbs less my road bike had the stem 3 1/2" below the seat,,,I'm now at 1" below.
#21
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From: Essexville, MI
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This is the comparison that betweent the '08 and '09 models. The differences that really pop out at me are between the rear derailleur, rear cog and chain. If any of these components on the '09 model are less than desirable, I wonder if they would let me swap the parts from the '08 I'm returning? Also, there's a completely different rear rack on the '09 model. I like the one that's mounted on my '08 Randonee, so I'll have to get a first hand look at the '09 rack to see if it's worthy. The geometry between the two are identical.
Edit: Apparently my webhost is having some issues... image attached...
Edit: Apparently my webhost is having some issues... image attached...
Last edited by asromzek; 06-04-09 at 06:39 AM.
#22
My recommendation is to think long and hard about what frame size you need and a bit less about the components right now. If you originally felt like you needed a 57cm yet purchased a 52cm you might have your priorities in the wrong place. Now those of us members of the REI co-op have to absorb the loss to the co-op. Go to a reputable bicycle shop or seek out an REI employee who is very knowledgeable about bike fitting, not some kid working there for the summer who just happens to kind of like the outdoors. Your most important concern is the fit - everything else is secondary. Parts can be switched out pretty inexpensively (save wheels, difters, and a few other high ticket items) and most good shops will let you swap things out at the time of purchase.
Once you get a frame that most closely fit your dimensions, go get a professional fitting. It will be the best ~$100 you will spend on your bike. You have to figure you will be sitting on the bike for hours/days/weeks/months/years/decades on the bike spinning little repetitive circles. If things don't fit right you have a classic case of repetitive stress injury.
Good luck with your biking adventure.
Once you get a frame that most closely fit your dimensions, go get a professional fitting. It will be the best ~$100 you will spend on your bike. You have to figure you will be sitting on the bike for hours/days/weeks/months/years/decades on the bike spinning little repetitive circles. If things don't fit right you have a classic case of repetitive stress injury.
Good luck with your biking adventure.
#23
I don't think there is much of a difference in quality of components. Both setups will work fine for thousands of miles. Your issue is whether or not you want a lower gear than 28 tooth in the rear. Then you might have to add links to the chain and figure out whether the derailleurs will work with that setup or not.
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#24
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From: Essexville, MI
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My recommendation is to think long and hard about what frame size you need and a bit less about the components right now. If you originally felt like you needed a 57cm yet purchased a 52cm you might have your priorities in the wrong place. Now those of us members of the REI co-op have to absorb the loss to the co-op.
If I do manage to find a frame size that makes me happy, the next stop is a fitting for both me and my girlfriend at a reputable bike shop closer to home. I have one in mind already, and may go directly there if I end up buying a new bike.
And I wouldn't worry about REI losing out. I'm returning a bicycle I bought on sale last year and paying full price (up $100 from last year) for a new one. Not to mention... I have my eye on a set of front panniers... for two bikes... By having that return policy in place, they've guaranteed quite a bit of future business from me.
#25
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From: Essexville, MI
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I don't think there is much of a difference in quality of components. Both setups will work fine for thousands of miles. Your issue is whether or not you want a lower gear than 28 tooth in the rear. Then you might have to add links to the chain and figure out whether the derailleurs will work with that setup or not.
I just found out that the paid week I normally have off around the 4th of july will be surrounded by 2 weeks of unpaid "vacation". I have 3 consecutive weeks off! I hate to get ahead of myself in planning a tour, but it'll be tough to pass up the opportunity...




