Dancing Skeleton

For a few months (possibly since the last firmware so-called "upgrade") there has been no difference between my three time stats, time, moving time & elapsed time.
My 810 is set for auto-pause at <4MPH, and does show pause & subsequent moving when I do stop & start. Today, on a 3h 50m 44s ride, I stopped three times for a total of ~10m, On my ride summary (on Garmin Connect), all three stats are 3h 50m 44s.
I am using an 810, software 3.40.0.0, and I'm using a Bontrager DuoTrap sensor (newer one with ANT+ & Bluetooth, but I have the same problem on another bike with a ANT+ only version).
I do not remember having this problem before the upgrade.

Is there any way to correct this?
Does this result in an underestimation of my average moving speed?

Thanks

Phlorida

I chased gremlins on my 510 after the v3.4 upgrade until I formatted it and started over. If that is an option for you search the forum for the instructions, it's been discussed many times.

Seattle Forrest

Probably it affects your average speed.

Obviously it shouldn't be doing that.

For the fun of it, I'd try removing the wheel magnet or un-pairing the speed sensor. It might have been acting up, although my theory probably doesn't hold up since you saw it pause. Failing that I'd do a factory reset and get in contact with Garmin about sending you a replacement unit if it doesn't work.

Finally try forums.garmin.com to see if anybody with an 810 has had the same problem and found a solution.

WheresWaldo

Factory reset after doing the upgrade to 3.60 is what I would recommend.