dynodonn's experience may seem pretty subjective, but it is a perfect illustration of one of the drawbacks of buying a bike - any bike, not just BD -online: you can not tell from a 3" X 5" picture on a computer screen if a bike is going to be suitable for its intended use.

I have limited experience with bikes direct (my nephew has a Dawes bike), and I read all the comments here and elsewhere with great interest. I am an experienced cyclist and an experienced bike tech, and I know what I am looking for in a bike, and I think I know how to compare the BD bikes with my 'ideal' to make my decision. FOr less experienced cyclists or techs, buying an inappropriate bike or lacking in suitable mechanical ability can make online bike purchases turn sour.

I might someday buy a BD bike, but I don't think everyone should.