Originally Posted by
mike868y
Depending on how the product was advertised, it may not be an error. Did they explicitaly advertise that they were selling you adjustment pads, frame stops, bb guide, ferrules, and cable ends? If not they're in the clear.
Well the shifters are advertised as adjustable. without the pads they are just not adjustable. The other bits maybe can be considered extras but the pads are clearly part of the shifter as described by shimano and on all the product descriptions.
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